中兴海外英语认证考试真题-USB迷|专注于互联网分享

2024年2月24日发(作者：候梓露)

Speaking test

1. General information

A: Good morning

A: Take a seat, please

B：

A: where are you from?

A: what is it like living there?

A: which company are you working in?

A: what do you do there exactly?/what's your job?/say something about your responsibility there.

A: Do you have any hobbies?/How do you spend your spare time?

2. Talk about something

(In this part, you are going to talk about a certain topic. I'd like you to choose one of the topics and

talk about it for one minute. You have one minute to prepare for this and you can take notes if you

like)

Topic A: what is important when aiming to improve production quality?

 Up-to-date equipment

 Staff-training

 ..

Topic B: what is important when deciding whether to attend a conference?

 venue

 Speakers

 ..

Topic C: what is important when developing new products?

 Market research

 Costs involved

 ...

Topic D: what is important when selling a new product?

 Price

 Quality

 Advertising

 ..

 ...

Topic E: What is important when booking a hotel for a business trip?

 Location

 Facilities

 Charge

 ...

3. 1 I will read out a scenario and give you some prompt materials in the form of pictures or

words. You have 30 seconds to look at the prompt card ,then discuss the scenario with

me .here is the scenario.

Your company is attending a trade fair in a foreign country for the first time.

You have been asked to help with the preparation for the trip.

 What travel and accommodation arrangements you will need to make before the trip.

 Which kinds of business customs in the customs in the foreign country it would be useful to

know about and how to find out about these before the trip.

3.2 I will read out a scenario and give you some prompt materials in the form of pictures or

words. You have 30 seconds to look at the prompt card ,then discuss the scenario with

me .here is the scenario.

 Equipment

 Computer skills

 Company organization

 Company rules

 Customer service

 Product training

 Health and safety

 Foreign languages

Listening test

Part 错误！未找到引用源。 you will hear three conversation or messages. Write one or two

words or s number in the numbered spaces on the notes or forms below. (填写一个或两个或一个数字)

Conversation one

Message

To: Henry Lee

Form: Maria (1)____(ARCHITECT)Message:

Can’t make Thursday’s meeting about the new (2)________ . it’s been rearranged for the

following (3)_________at eleven. Can you make sure you take the(4) ______document with you?

Conversation two

Message form: freeman’s about IT delivery

Following items did not arrive:

 (5)___________________________________________

 Two printers

Delivery arrived yesterday instead of _____________want to know if we are willing to

____________________________because they had to bring in ________________________form

another department

Conversation three

Astra Recording company

Telephone message

While you were out

Caller: Sophie Clarkson

Message: wants to know about the data in put job in the ____________.can she work

_________________?(e.g. 8AM—2PM)

Has some experience so needs to know if she’ll get the higher _____($9.40)

Can you get back to her on 0206 34588 before six otherwise she will call

again_______________.

Part 错误！未找到引用源。 listen to a manager talking to staff about the way they answer the

telephone. Listen and choose the best answer.(选择最佳答案)）

13. The information was_______.

A. Recorded by the company

B .Given by the company’s customers.

C. Collected by a consultancy.

14. The company’s staff answer the phone_______.

A. very quickly B. reasonably quickly

C. far too slowly

15. the groups average friendliness score was_____________.

A. six out of ten B. seven point five out of ten

C. eight out of ten

16. When dealing with enquires, staff usually______________________.

A. know who to pass the caller on to

B. can’t answer the caller’s questions

C. have to take a message

17. When putting a call through, staff should always_______________.

A. ask for the caller’s name

B. play the hold music

C. ask the caller to wait

19. The company’s most worried about how________.

A. quickly staff answers the phone

B. efficiently staff deal with enquiries.

C. friendly staff sounds on the phone.

20. the handout has a list of ____________.

A. pieces of good hold music.

B. useful telephone phrases

C. extension numbers.

Part 错误！未找到引用源。 in the following recording, you will hear some short recording, listen

and choose the best answer.(选择最佳答案)。

21. What does Alison order?

A Fish B. Steak C. Chicken

22. Which is the flight to Sydney?

4521 4152 4125

23. Which hotel does Graham’s colleague recommend?

A. The Orion B. The Grand Hotel C. The Plaza

24. Which machine are the people talking about?

A .A fax machine B. A printer C.A photocopier

happens to the phone call?

A. The receptionist puts the caller through.

B. The receptionist takes a message

C. The caller offers to ring back later

much does the retailer pay for each game?

A$7 a unit B.$8 a unit C.$9 a unit

long will the order take to arrive?

A 3days B.4days C.5days

28. What’s wrong with the printer?

A. It has run out of paper B. The paper has jammed

C. It needs a new ink cartridge.

29. What is Maria’s job title?

A. Sales executive

B. Marketing manager

C. Managing director

30. Where are they taking the visitors?

A. The Italian experience.

B. The Thai House

C. The Potato House

Reading Test

Read the following passages and choose the best answer:

Enjoying your career

My business is my hobby', someone tells you, 'I wish I could make a living form my hobby’,

you may think.’It sounds ideal.'

Yet according to Sue Cole, a management expert, there can be both advantages and

disadvantages for those who combine their hobby with their career.' There's a real possibility that

your hobby becomes less attractive when it's your job. But also quite a few people who make their

hobby their career become too enthusiastic and forget about the basic principles of business, she

says. ‘For example, some one may think: ‘I love cooking. There aren't enough restaurants in this

area. I'll start one up.' And they go ahead without establishing how many customers they’ll need

each day or what income they'll require to cover costs. That can be a recipe for disaster.'

Richard Campbell, however, has made a success of it. A keen amateur singer with a passion for

travel, he first became involved in organizing musical tours as a university student. On graduating,

he joined a small student travel company, Sunway Travel, as a tour leader. Thirteen years later, in

1993, he bought the business and repositioned it to focus entirely on musicians, both amateur and

professional. It was a successful move and Sunway Travel now arranges worldwide travel for 80%

of Britain’s classical musicians.

Despite the size of the business, Campbell still enjoys touring with orchestras. 'Musicians are

usually delightful to travel with and you visit wonderful places.' It can get stressful though. ‘They

assume it's normal when everything goes right. If something goes wrong, they look for someone to

blame, and they can be quite unreasonable and bad-tempered, especially if they are worried about

meeting their contracts for rest of their tour.

Campbell explains that things haven't always been easy. 'Sometimes the company didn't

perform as well as i’d expected. There were difficult times and I had to learn to cope with the tress.

However, we've not got to do is keep an eye on things.'

Campbell recognizes that he could have earned more in another line of business.' Travel

generally doesn't pay well. I have friends in other professions, who are very highly paid,' but he

has no regrets. ‘They envy me because I am reasonably well paid to do something that I love

doing.'

1. What does Sue Cole say about people whose businesses are their hobbies?

A. They have the perfect combination.

B. They risk losing interest in their leisure activity.

C. They know very little about raising finance.

do some people who open their own restaurant fail?

A. They don't learn enough about the competition.

B They don't reach how to attract customers.

C. they don't know what turn over levels they need.

did Richard Campell change Sunway Travel in 1993?

A. He relocated the company offices.

B. He targeted a new group of consumers.

C. HE expanded the destination

ing to Campbell, how do musicians react when faced with travel problems?

try to criticize the person responsible.

expect things to be put right.

say they will take their business elsewhere.

does Richard Campbell ay about day-to-day running of his business?

's necessary for him to take an active role.

has become more stressful.

is difficult to set realistic targets.

does Richard Campbell feel about his career?

likes his career though he's always short of money.

wishes he earned a high salary like his friends.

’s happy and thinks he has enough to live on.

Trading Places

Wendy Ledger looks at job swapping, a staff development scheme in which employees exchange

jobs for a short period.

According to a recent survey, 77 per cent of people of people would prefect to work for a boss

who offers training and learning in the workplace. One increasingly popular project is job

swapping, which gives an insight in to the daily challenges facing different people in different

roles.

Olivia Yost is a divisional manager with Park Bridge Ltd, and she recently swapped jobs with the

salary controller there. Both were then able to appreciate the problems and pressures of each

other's role far more clearly. Yost says, 'i now have a better understanding of what the salary

controller's work involves, and am more aware of my colleague's deadlines. This type of cross

training is important, and employees alike. Job swapping also helps you to understand the way

other departments work and gives you access to other teams within your film. So it is of value

both to the individual and the company as a whole.'

Sean Bradley, who works in central London, took his job exchange a lot further all the way to

Australia in fact. Last July, Sean and his colleague in the Sydney branch of their company

swapped jobs. 'I loved it,' said Bradley.' Primarily for geographic, but also because of the

challenge of being the final decision-maker rather than reporting to a manager. It was my first

management experience and i had to improve many skills on some IT specializations. I learnt a lot

there, and it was useful too-I've had two promotions since I returned to London.'

Job swapping and education in the workplace. Doing something else, even for one day, can

highing your abilities and talents, while at the same time drawing attention to any weaknesses. It

can also focus the mind on future career possibilities. And even if you hate your time spent at

someone else's desk, the worst that can happen is that you 'll end up feeling that little bit better

about returning to your usually job.

ing to Olivia Yost, what did she gain job swapping?

experience of a more stressful working environment.

skills required to gain promotion

C. An idea of the strict time limits other people face

other advantage of job swapping does Olivia Yost mention

A. Companies benefit from having an adaptable workforce.

B. Staffs learn about the overall organization of their company.

C. Managers find out which employees are suitable for which jobs.

9. What does Sean Bradley say about working in Australia?

A. He was surprised at how challenging the job was.

B. He enjoyed the responsibility which the position involved.

C. He adapted immediately to the foreign working environment.

10. How did Sean Bradley benefit form his time at the Sydney office?

A. It taught him valuable communication skills.

B. It gave him more confidence in his own abilities.

C. It helped him to progress on his career path.

swapping raises employees' awareness

A. Need to improve certain skills.

B. The value of effective on-the-job training.

C. The importance of a flexible approach to work.

some cases, job swapping can make employees.

about applying for promotion.

isfied with their present situation.

the mingt be unsuitable for colleague's job.