2024年8月9日发(作者：凌芳华)
Dell Pro
Wireless Keyboard and Mouse
KM5221W
User’s Guide
Keyboard and Mouse Models: KM5221W
Regulatory Model: KB3121Wt/MS3121Wt/SD-8160
KB3121Wp/MS3121Wp/DGRFEO
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use
of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
© 2021-2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2022-03
Rev. A01
Contents
Notes, Cautions, and Warnings ....................................................................................2
What’s in the box ........................................................................................................
5
Keyboard features ...................................................................................................... 6
Mouse features ........................................................................................................... 7
Dell Peripheral Manager ..............................................................................................
8
Setting up your wireless keyboard
...............................................................................9
Setting up your wireless mouse
...................................................................................11
Pairing your wireless keyboard and mouse
...................................................................14
Pairing your keyboard and mouse using the USB dongle
.......................................14
Keyboard specifications .............................................................................................. 16
General
.................................................................................................................16
Electrical ..............................................................................................................
16
Physical characteristics
........................................................................................16
17
Wireless
................................................................................................................17
Mouse specifications .................................................................................................. 18
General
.................................................................................................................18
Electrical ..............................................................................................................
18
Physical characteristics
........................................................................................18
19
Wireless
................................................................................................................19
3
...........................................................................................................20
Troubleshooting
Statutory Information
..................................................................................................23
Warranty ..............................................................................................................
23
Limited warranty and return policies ..............................................................
23
For U.S. customers: .......................................................................................
23
For European, Middle Eastern and African customers:
...................................23
For non-U.S. customers: ................................................................................
23
4
What’s in the box
1
3
2
5
4
1 Keyboard
3 USB dongle
5 Documents
2 Mouse
4 Batteries (AA-type and AAA-type)
5
Keyboard features
1
2
5
3
4
5
1 Power switch2 Battery-status light
3 Battery cover4 Battery compartment
5 Keyboard feet
6
Mouse features
1
2
3
4
1 Left button
3 Scroll wheel
5 Optical sensor
5
6
2 Right button
4 Battery-status light
6 Power switch
7
Dell Peripheral Manager
Dell Peripheral Manager software enables you to perform the following:
• View device information such as firmware version and battery status through the Info
tab.
• Upgrade the latest firmware updates on your devices.
For more information, see Dell Peripheral Manager User’s Guide on the product page at
/support/drivers.
8
Setting up your wireless keyboard
1 Using your fingertip, pry open the battery cover.
2 Install the AAA batteries into the battery compartment.
9
3 Replace the battery cover.
4 Open and extend the keyboard feet.
5 Slide the power switch to turn on the keyboard.
NOTE: Ensure that the distance between your computer and keyboard is within
0.5 meters.
10
Setting up your wireless mouse
1 Locate the slot on the side of the mouse cover. Using your fingertip, pry open the
mouse cover.
2 Remove the USB dongle from its compartment.
11
3 Install the AA battery into the battery compartment.
4 Replace the mouse cover.
12
5 Slide the power switch to turn on the mouse.
NOTE: Ensure that the distance between your computer and mouse is within
0.5 meters.
13
Pairing your wireless keyboard and mouse
Your Dell wireless keyboard and mouse can be paired with devices using the USB dongle.
You can pair and switch between a laptop, desktop, or any compatible mobile device.
Pairing your keyboard and mouse using the USB dongle
NOTE: You can connect a device to your wireless keyboard and mouse using
the Dell Universal pairing or Dell Peripheral Manager.
1 Detach the dongle tag from the USB dongle.
2 Connect the Dell Universal USB dongle to the USB port on your computer.
LaptopDesktop
3 Slide the power switch to turn on the keyboard.
14
4 Slide the power switch to turn on the mouse.
The keyboard and mouse are paired with your computer.
15
Keyboard specifications
General
Model number
Connection type
System requirement
KB500
Wireless (2.4 GHz with nano dongle)
•
•
•
•
•
•
•
•
Windows Server 2012; 2012 R2, 2016 (RF dongle only)
Windows 8, 32/64-bit
Windows 10, 32/64-bit
Windows 11
Android
Chrome
Linux 6.x, Ubuntu
Free-DOS (RF dongle only)
Electrical
Operating voltage
Battery life
Battery type
2 V ~ 3.2 V
Approximately 36 months
AAA Batteries (1400 mAH)
Physical characteristics
Weight (with battery)
Weight (without battery)
Dimensions:
Length
Width
Height
123 mm (4.85 in.)
433 mm (17.05 in.)
34 mm (1.34 in.)
421 g (0.93 lb)
400 g (0.88 lb)
16
Environmental
Temperature:
Operating
Storage
Storage humidity
Wireless
RF protocol
Range
-10°C to 50°C (14°F to 122°F)
-40°C to 65°C (-40°F to 149°F)
95% maximum relative humidity;
non-condensing
2.4 GHz RF
• Up to 10 m radio range.
• No performance degradation up to maximum radio
range (10 m).
17
Mouse specifications
General
Model number
Connection type
System requirement
MS300
Wireless (2.4 GHz with nano dongle)
•
•
•
•
•
•
•
•
Windows Server 2012; 2012 R2, 2016 (RF dongle only)
Windows 8, 32/64-bit
Windows 10, 32/64-bit
Windows 11
Android
Chrome
Linux 6.x, Ubuntu
Free-DOS (RF dongle only)
Electrical
Operating voltage
Battery life
Battery type
1.6 V ~ 0.9 V
Approximately 36 months
AA Battery (2850 mAH)
Physical characteristics
Weight (with battery)
Weight (without battery)
Dimensions:
Length
Width
Height
115 mm (4.52 in.)
62 mm (2.44 in.)
39 mm (1.53 in.)
92 g (0.21 lb)
65 g (0.15 lb)
18
Environmental
Temperature:
Operating
Storage
Storage humidity
Wireless
RF protocol
Range
-10°C to 50°C (14°F to 122°F)
-40°C to 65°C (-40°F to 149°F)
95% maximum relative humidity;
non-condensing
2.4 GHz RF
• Up to 10 m radio range.
• No performance degradation up to maximum radio
range (10 m).
19
Troubleshooting
ProblemsPossible solutions
Keyboard/mouse is
1 Check if the batteries are inserted in the correct orientation.
The batteries “+” and “-” ends should be placed as indicated
not functioning
on the battery compartment.
2 Check the battery level.
• If the device uses the rechargeable batteries, ensure that
the batteries are fully charged.
• If the batteries are exhausted, replace them with a new
ones.
3 Turn off the device, and then turn it on. Check if the battery-
status light is flashing amber 10 times, indicating that the
battery power is low. If the batteries are fully depleted, the
battery-status light will not turn on.
4 Restart your computer.
5 Ensure that the USB dongle is directly connected to your
computer.
• Avoid using the port replicators, USB hubs, and so on.
• Change the USB port.
6 Ensure that the distance between your computer and
keyboard/mouse is within 0.5 meters.
20
Problems
Unable to pair
the keyboard/
mouse with your
computer
Possible solutions
1 Check the battery level.
• If the device uses the rechargeable batteries, ensure that
the batteries are fully charged.
• If the batteries are exhausted, replace them with a new
ones.
2 Turn off the device, and then turn it on. Check if the battery-
status light is flashing amber 10 times, indicating that the
battery power is low. If the batteries are fully depleted, the
battery-status light will not turn on.
3 Restart your computer.
4 Ensure that the USB dongle is directly connected to your
computer. Avoid using the port replicators, USB hubs, and so
on.
5 Insert the USB dongle into another USB port on your
computer.
6 Ensure that the distance between your computer and
keyboard/mouse is within 0.5 meters.
Mouse pointer
does not move
Mouse left/right
button does not
work
Keyboard buttons
do not work
Wireless
connection is lost
1 Check the battery level.
• If the device uses the rechargeable batteries, ensure that
the batteries are fully charged.
• If the batteries are exhausted, replace them with a new
ones.
2 Turn off the device, and then turn it on. Check if the battery-
status light is flashing amber 10 times, indicating that the
battery power is low. If the batteries are fully depleted, the
battery-status light will not turn on.
3 Restart your computer.
4 Ensure that the distance between your computer and
keyboard/mouse is within 0.5 meters.
21
Problems
Solving a slow
moving cursor
Possible solutions
1 Ensure that the sensor is not obstructed or dirty.
2 Glass or very smooth glossy surfaces are not suitable for the
mouse sensor to capture the mouse movement. Using a dark
colored fabric mouse pad can improve the tracking.
3 Change the mouse settings to adjust the pointer speed.
Click on the tab that matches the Operating System (OS)
installed on your laptop/desktop and perform the steps within
that section to change the settings.
a. In the Search box, type . The Mouse Properties
dialog box appears.
or tap in the list of programs.
the Pointer Options tab. In the Motion section, move
the slider to adjust the pointer speed to the desired level.
or tap OK.
22
Statutory information
Warranty
Limited warranty and return policies
Dell-branded products carry a three-year limited hardware warranty. If purchased
together with Dell system, it will follow the system warranty.
For U.S. customers:
This purchase and your use of this product are subject to Dell’s end user agreement,
which you can find at /terms. This document contains a binding arbitration
clause.
For European, Middle Eastern and African customers:
Dell-branded products that are sold and used are subject to applicable national consumer
legal rights, the terms of any retailer sale agreement that you have entered into (which
will apply between you and the retailer) and Dell’s end user contract terms.
Dell may also provide an additional hardware warranty – full details of the Dell end user
contract and warranty terms can be found by going to /terms, selecting your
country from the list at the bottom of the “home” page and then clicking the “terms and
conditions” link for the end user terms or the “support” link for the warranty terms.
For non-U.S. customers:
Dell-branded products that are sold and used are subject to applicable national consumer
legal rights, the terms of any retailer sale agreement that you have entered into (which
will apply between you and the retailer) and Dell’s warranty terms. Dell may also provide
an additional hardware warranty – full details of Dell’s warranty terms can be found by
going to , selecting your country from the list at the bottom of the “home” page
and then clicking the “terms and conditions” link or the “support” link for the warranty
terms.
23
2024年8月9日发(作者：凌芳华)
Dell Pro
Wireless Keyboard and Mouse
KM5221W
User’s Guide
Keyboard and Mouse Models: KM5221W
Regulatory Model: KB3121Wt/MS3121Wt/SD-8160
KB3121Wp/MS3121Wp/DGRFEO
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use
of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
© 2021-2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2022-03
Rev. A01
Contents
Notes, Cautions, and Warnings ....................................................................................2
What’s in the box ........................................................................................................
5
Keyboard features ...................................................................................................... 6
Mouse features ........................................................................................................... 7
Dell Peripheral Manager ..............................................................................................
8
Setting up your wireless keyboard
...............................................................................9
Setting up your wireless mouse
...................................................................................11
Pairing your wireless keyboard and mouse
...................................................................14
Pairing your keyboard and mouse using the USB dongle
.......................................14
Keyboard specifications .............................................................................................. 16
General
.................................................................................................................16
Electrical ..............................................................................................................
16
Physical characteristics
........................................................................................16
17
Wireless
................................................................................................................17
Mouse specifications .................................................................................................. 18
General
.................................................................................................................18
Electrical ..............................................................................................................
18
Physical characteristics
........................................................................................18
19
Wireless
................................................................................................................19
3
...........................................................................................................20
Troubleshooting
Statutory Information
..................................................................................................23
Warranty ..............................................................................................................
23
Limited warranty and return policies ..............................................................
23
For U.S. customers: .......................................................................................
23
For European, Middle Eastern and African customers:
...................................23
For non-U.S. customers: ................................................................................
23
4
What’s in the box
1
3
2
5
4
1 Keyboard
3 USB dongle
5 Documents
2 Mouse
4 Batteries (AA-type and AAA-type)
5
Keyboard features
1
2
5
3
4
5
1 Power switch2 Battery-status light
3 Battery cover4 Battery compartment
5 Keyboard feet
6
Mouse features
1
2
3
4
1 Left button
3 Scroll wheel
5 Optical sensor
5
6
2 Right button
4 Battery-status light
6 Power switch
7
Dell Peripheral Manager
Dell Peripheral Manager software enables you to perform the following:
• View device information such as firmware version and battery status through the Info
tab.
• Upgrade the latest firmware updates on your devices.
For more information, see Dell Peripheral Manager User’s Guide on the product page at
/support/drivers.
8
Setting up your wireless keyboard
1 Using your fingertip, pry open the battery cover.
2 Install the AAA batteries into the battery compartment.
9
3 Replace the battery cover.
4 Open and extend the keyboard feet.
5 Slide the power switch to turn on the keyboard.
NOTE: Ensure that the distance between your computer and keyboard is within
0.5 meters.
10
Setting up your wireless mouse
1 Locate the slot on the side of the mouse cover. Using your fingertip, pry open the
mouse cover.
2 Remove the USB dongle from its compartment.
11
3 Install the AA battery into the battery compartment.
4 Replace the mouse cover.
12
5 Slide the power switch to turn on the mouse.
NOTE: Ensure that the distance between your computer and mouse is within
0.5 meters.
13
Pairing your wireless keyboard and mouse
Your Dell wireless keyboard and mouse can be paired with devices using the USB dongle.
You can pair and switch between a laptop, desktop, or any compatible mobile device.
Pairing your keyboard and mouse using the USB dongle
NOTE: You can connect a device to your wireless keyboard and mouse using
the Dell Universal pairing or Dell Peripheral Manager.
1 Detach the dongle tag from the USB dongle.
2 Connect the Dell Universal USB dongle to the USB port on your computer.
LaptopDesktop
3 Slide the power switch to turn on the keyboard.
14
4 Slide the power switch to turn on the mouse.
The keyboard and mouse are paired with your computer.
15
Keyboard specifications
General
Model number
Connection type
System requirement
KB500
Wireless (2.4 GHz with nano dongle)
•
•
•
•
•
•
•
•
Windows Server 2012; 2012 R2, 2016 (RF dongle only)
Windows 8, 32/64-bit
Windows 10, 32/64-bit
Windows 11
Android
Chrome
Linux 6.x, Ubuntu
Free-DOS (RF dongle only)
Electrical
Operating voltage
Battery life
Battery type
2 V ~ 3.2 V
Approximately 36 months
AAA Batteries (1400 mAH)
Physical characteristics
Weight (with battery)
Weight (without battery)
Dimensions:
Length
Width
Height
123 mm (4.85 in.)
433 mm (17.05 in.)
34 mm (1.34 in.)
421 g (0.93 lb)
400 g (0.88 lb)
16
Environmental
Temperature:
Operating
Storage
Storage humidity
Wireless
RF protocol
Range
-10°C to 50°C (14°F to 122°F)
-40°C to 65°C (-40°F to 149°F)
95% maximum relative humidity;
non-condensing
2.4 GHz RF
• Up to 10 m radio range.
• No performance degradation up to maximum radio
range (10 m).
17
Mouse specifications
General
Model number
Connection type
System requirement
MS300
Wireless (2.4 GHz with nano dongle)
•
•
•
•
•
•
•
•
Windows Server 2012; 2012 R2, 2016 (RF dongle only)
Windows 8, 32/64-bit
Windows 10, 32/64-bit
Windows 11
Android
Chrome
Linux 6.x, Ubuntu
Free-DOS (RF dongle only)
Electrical
Operating voltage
Battery life
Battery type
1.6 V ~ 0.9 V
Approximately 36 months
AA Battery (2850 mAH)
Physical characteristics
Weight (with battery)
Weight (without battery)
Dimensions:
Length
Width
Height
115 mm (4.52 in.)
62 mm (2.44 in.)
39 mm (1.53 in.)
92 g (0.21 lb)
65 g (0.15 lb)
18
Environmental
Temperature:
Operating
Storage
Storage humidity
Wireless
RF protocol
Range
-10°C to 50°C (14°F to 122°F)
-40°C to 65°C (-40°F to 149°F)
95% maximum relative humidity;
non-condensing
2.4 GHz RF
• Up to 10 m radio range.
• No performance degradation up to maximum radio
range (10 m).
19
Troubleshooting
ProblemsPossible solutions
Keyboard/mouse is
1 Check if the batteries are inserted in the correct orientation.
The batteries “+” and “-” ends should be placed as indicated
not functioning
on the battery compartment.
2 Check the battery level.
• If the device uses the rechargeable batteries, ensure that
the batteries are fully charged.
• If the batteries are exhausted, replace them with a new
ones.
3 Turn off the device, and then turn it on. Check if the battery-
status light is flashing amber 10 times, indicating that the
battery power is low. If the batteries are fully depleted, the
battery-status light will not turn on.
4 Restart your computer.
5 Ensure that the USB dongle is directly connected to your
computer.
• Avoid using the port replicators, USB hubs, and so on.
• Change the USB port.
6 Ensure that the distance between your computer and
keyboard/mouse is within 0.5 meters.
20
Problems
Unable to pair
the keyboard/
mouse with your
computer
Possible solutions
1 Check the battery level.
• If the device uses the rechargeable batteries, ensure that
the batteries are fully charged.
• If the batteries are exhausted, replace them with a new
ones.
2 Turn off the device, and then turn it on. Check if the battery-
status light is flashing amber 10 times, indicating that the
battery power is low. If the batteries are fully depleted, the
battery-status light will not turn on.
3 Restart your computer.
4 Ensure that the USB dongle is directly connected to your
computer. Avoid using the port replicators, USB hubs, and so
on.
5 Insert the USB dongle into another USB port on your
computer.
6 Ensure that the distance between your computer and
keyboard/mouse is within 0.5 meters.
Mouse pointer
does not move
Mouse left/right
button does not
work
Keyboard buttons
do not work
Wireless
connection is lost
1 Check the battery level.
• If the device uses the rechargeable batteries, ensure that
the batteries are fully charged.
• If the batteries are exhausted, replace them with a new
ones.
2 Turn off the device, and then turn it on. Check if the battery-
status light is flashing amber 10 times, indicating that the
battery power is low. If the batteries are fully depleted, the
battery-status light will not turn on.
3 Restart your computer.
4 Ensure that the distance between your computer and
keyboard/mouse is within 0.5 meters.
21
Problems
Solving a slow
moving cursor
Possible solutions
1 Ensure that the sensor is not obstructed or dirty.
2 Glass or very smooth glossy surfaces are not suitable for the
mouse sensor to capture the mouse movement. Using a dark
colored fabric mouse pad can improve the tracking.
3 Change the mouse settings to adjust the pointer speed.
Click on the tab that matches the Operating System (OS)
installed on your laptop/desktop and perform the steps within
that section to change the settings.
a. In the Search box, type . The Mouse Properties
dialog box appears.
or tap in the list of programs.
the Pointer Options tab. In the Motion section, move
the slider to adjust the pointer speed to the desired level.
or tap OK.
22
Statutory information
Warranty
Limited warranty and return policies
Dell-branded products carry a three-year limited hardware warranty. If purchased
together with Dell system, it will follow the system warranty.
For U.S. customers:
This purchase and your use of this product are subject to Dell’s end user agreement,
which you can find at /terms. This document contains a binding arbitration
clause.
For European, Middle Eastern and African customers:
Dell-branded products that are sold and used are subject to applicable national consumer
legal rights, the terms of any retailer sale agreement that you have entered into (which
will apply between you and the retailer) and Dell’s end user contract terms.
Dell may also provide an additional hardware warranty – full details of the Dell end user
contract and warranty terms can be found by going to /terms, selecting your
country from the list at the bottom of the “home” page and then clicking the “terms and
conditions” link for the end user terms or the “support” link for the warranty terms.
For non-U.S. customers:
Dell-branded products that are sold and used are subject to applicable national consumer
legal rights, the terms of any retailer sale agreement that you have entered into (which
will apply between you and the retailer) and Dell’s warranty terms. Dell may also provide
an additional hardware warranty – full details of Dell’s warranty terms can be found by
going to , selecting your country from the list at the bottom of the “home” page
and then clicking the “terms and conditions” link or the “support” link for the warranty
terms.
23