戴尔Dell UltraSharp WB7022c网络摄像头说明书-USB迷|专注于互联网分享

2024年9月22日发(作者：零静秀)

Dell UltraSharp Webcam

WB7022

User Guide

Regulatory Model: WB7022c

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

Dell, EMC, and other

trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their

respective owners.

2022 - 12

Rev. A04

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

What’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up your webcam on a monitor . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Setting up your webcam on a tripod . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Dell Peripheral Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

What is Dell Peripheral Manager?...................................13

Installing Dell Peripheral Manager 13

Dell Display and Peripheral Manager . . . . . . . . . . . . . . . . . . . . . . . . . . .14

What is Dell Display and Peripheral Manager 14

Downloading and setting up the Dell Display and Peripheral Manager on Mac . . . . . . . . . . . 14

Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Statutory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

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Overview

The Dell WB7022 webcam offers the following:

• 4K video at 30 fps and Full HD video at 60 fps

• AI Auto-framing

• 5x digital zoom

• Adjustable field-of-view with autofocus

• High Dynamic Range (HDR) and video noise reduction support

• Walk Away Lock and Wake on Approach support

• Windows Hello support

• Additional customization using Dell Peripheral Manager append on Windows and Dell

Display and Peripheral Manager on Mac

│

Overview

What’s in the box

Dell WB7022 webcam

Webcam mount

USB-C to USB-A cable

(USB 3.1 Gen 1, 2 m)

Tripod adapter

NOTE: A tripod stand is not

included with the product.

User

(Quick Start Guide, SERI, Warranty

Documentation

Information)

External privacy cover

or Lens cap

(Magnetic)

What’s in the box

│

Views

1. IR LED/Sensor

2. Proximity sensor

3. Multi-element lens and Large 4K

Sony© STARVIS™ sensor

4. White LED light indicator

5. Slot for webcam mount or tripod

adapter

6. USB-C port

*Tripod not included

│

Views

7. Webcam body

8. Webcam mount

9. Tripod adapter*

10. Tripod-adapter thread

Setting up your webcam on a monitor

NOTE: It is recommended to have an active internet connection on your computer for

　　　 the best setup experience.

1. Connect the USB-C end of the cable to the USB-C port of the webcam.

NOTE: Insert the cable connector completely into the USB-C port.

2. Align and insert the webcam-mount head into webcam-mount slot on the webcam.

3. Open the webcam-mount base and clamp the webcam-mount along with the webcam to

the monitor's bezel.

4. Press the base of the webcam mount towards the monitor's back cover to ensure the

camera is attached firmly.

Setting up your webcam on a monitor

│

5. Remove the magnetic lens cap and place it at the rear of the webcam.

NOTE: The webcam when mounted using the webcam mount can be tilted up and down

as required.

6. Connect the USB-A end of the cable to a USB-A 3.0 port on your notebook, desktop or

monitor.

7. Follow the instructions on the screen to customize the camera settings using Dell

Peripheral Manager application on Windows or Dell Display and Peripheral Manager

application on Mac.

│

Setting up your webcam on a monitor

Setting up your webcam on a tripod

1. Align the thread on the tripod adapter with the mounting screw on the tripod. Rotate the

tripod adapter until it is firmly fixed on the tripod.

2. Connect the USB-C end of the cable to the USB-C port on the webcam.

NOTE: Insert the cable connector completely into the USB-C port.

3. Align and insert tripod-adapter mount head into webcam-mount slot on the webcam.

Setting up your webcam on a tripod

│

4. Remove the magnetic lens cap and place it at the rear of the webcam.

5. Connect the USB-A end of the cable to a USB-A 3.0 port on your notebook, desktop or

monitor.

6. Follow the instructions on the screen to customize the camera settings using Dell

Peripheral Manager application on Windows or Dell Display and Peripheral Manager

application on Mac.

│

Setting up your webcam on a tripod

Features

Adjustable Field of View:

The Dell WB7022 webcam features a 90 degree field of view (FOV) and can be changed to

65 or 78 based on the user's preference. Adjusting the FOV allows you to personalize the

video output to your external environment.

Auto-framing (Single user framing) :

If the user is within 2 meters of the webcam, the webcam will enable the Auto-framing

(single user framing) feature and adjust the frame to focus on the user. You can enable

Autoframing to ensure the camera always keeps you in the center of the frame.

The user can adjust the following Auto-Framing settings when it is switch on:

1. Camera Transition: Enables smooth transition by panning and zooming when the camera

readjusts your position in the frame.

2. Tracking Sensitivity: Quickly adjust the camera to respond to your movement and re-

adjust your position in the frame.

3. Frame Size: Adjust the frame size to narrow or standard.

NOTE: Update your webcam firmware to the latest version to access the Auto-Framing

settings.

HDR and Video Noise Reduction :

The Dell WB7022 webcam's Digital Overlap HDR guarantees superior picture quality in

extreme lighting environments, while video noise reduction automatically eliminates grainy

images in low light.

Features

│

Specifications

Webcam camera stream data ports

Stream video out ports and resolutions

Video format supported

Field of View

Focus

Zoom

Auto Light Correction

LED indicators

Supported operating system

Operating temperature (maximum)

│

Specifications

One USB 3.1 Gen 1 (USB-C) port

MJPEG encoding engine

4K UHD at 30 fps

Full HD at 30 or 60 fps

HD at 30 or 60 fps

65 / 78 / 90 degree

Auto

5x digital zoom

• HDR and Auto White Balance

• Video Noise Reduction

ON: Webcam is in use

OFF: Webcam is turned off or not in use

Windows 10, 64-bit

Windows 11, 64-bit

Mac OS 12.3.1

The webcam can operate at a maximum

ambient temperature of 40°C.

Dell Peripheral Manager

What is Dell Peripheral Manager?

The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals

connected to your Windows OS computer. It allows the user to make changes to settings

of the device and provides additional customization like enabling HDR, AI Auto Framing,

adjusting Field of View to 68, 4x Zoom, and more.

Installing Dell Peripheral Manager on Windows

When you connect the device to your computer for the first time, Dell Peripheral Manager

is downloaded and installed automatically through the Windows Update process.

NOTE : If Dell Peripheral Manager does not appear within a few minutes, you can manually

install the software by checking for updates.

Download the Dell Peripheral Manager from /support/wb7022.

For more details on the application and the customizations for Dell WB7022 on Windows OS,

refer to the Dell Peripheral Manager's User’s Guide at /support/wb7022.

Dell Peripheral Manager

│

Dell Display and Peripheral Manager

What is Dell Display and Peripheral Manager on Mac?

Dell Display and Peripheral Manager (DDPM) is an Apple macOS application used to manage

a monitor or a group of monitors or webcams.

Dell Display and Peripheral Manager allows manual adjustment of the displayed image,

assignment of automatic settings, energy management, window organization, image rotation,

webcam preview, webcam settings and other features on selected Dell monitors and

webcams.

The application supports most of the webcam customization features excluding Presence

Detection, ExpressSign-In, Capture and Auto Installation.

Download the Dell Display and Peripheral Manager from /support/wb7022.

For more details on the application and the customizations available for Dell Display and

Peripheral Manager on Mac for Dell WB7022, refer to the User’s Guide for Dell Display and

Peripheral Manager on Mac at /support/wb7022.

│

Dell Display and Peripheral Manager

Frequently asked questions

is the recommended configuration to install the Dell WB7022 webcam?

Windows 10 64-bit or newer

Mac OS 12.3.1 or newer

One USB 3.0 type-A port

is Windows Hello camera?

Windows Hello is an authentication method offered on Windows 10 and 11. It allows the user to

authenticate themselves using fingerprint, facial recognition, or a secure PIN. The Dell WB7022 webcam

supports Windows Hello and allows you to login to your PC using facial recognition.

To enable Windows Hello, go to Settings > Accounts > Sign-in options and configure Windows

Hello.

is a proximity sensor and what does it do?

Proximity sensors are used to detect the presence of any object if they come into the field of view

of the sensor. The Dell WB7022 webcam has a proximity sensor that triggers Windows Hello and

authenticates the user using facial recognition. The sensor also detects your presence and wakes

up your computer from sleep. So when you approach your computer, it is ready to log you in using

Windows Hello. Additionally, it detects when you walk away from the system and locks it providing

complete security

should I use USB 3.0 or higher to setup my Dell WB7022 webcam?

When Dell WB7022 is connected to a USB 3.0 port, it will support the webcam’s full features. When

connected to a USB 2.0 port, you may experience lower performance due to the bandwidth limitation.

Below table indicates the features supportability when connecting the Dell WB7022 webcam to

different USB port.

USB 3.0

Presence Detection

Windows Hello

4K Resolution

Auto Framing

HDR

✔

USB2.0

✘

5. How do I know if my camera is on?

The Dell WB7022 webcam has a status-LED on the front lens that stays on (white light) when the

camera is in use. The status-LED behaviour is as follows:

Webcam in use - Status LED is solid white

Windows Hello authentication in progress - IR LED blinks repeatedly

6. How do I configure Windows Hello through the Dell WB7022 webcam?

Currently Windows 10 (October 2020 update or earlier) does not support external webcam for Windows

Hello facial recognition. However, you can set the Dell WB7022 webcam to work with Windows Hello

by following these steps: Go to Camera Control in Dell Peripheral Manager > Check "Prioritize

External Webcam" option. For more information, go to the Dell Peripheral Manager.

7. Can I use the Dell WB7022 webcam with a docking station or a USB Hub?

Yes, you can configure the webcam through a docking station or a USB hub connected to your

computer

8. Why doesn't Wake on Approach work when I put my computer to sleep?

If you put your computer to sleep manually, the Dell WB7022 webcam detects you in the FOV (field

of view) before the system goes to sleep. This is when the Wake on Approach feature does not work.

By design, it works only when the Walk Away Lock triggers the computer to go to sleep. When your

presence is detected later, Wake on Approach will take less than 10 seconds to wake up the system.

Frequently asked questions

│

Troubleshooting

Problem

Recommended steps for

webcam

issues

Possible solutions

For any issues with the Dell WB7022 webcam, it is

recommended to start by following these steps:

1. Update the BIOS on your computer to the

latestavailable version.

2. Update the operating system to the latest available

version.

3. Update the USB-host and Thunderbolt driver on

your computer.

4. Update the firmware on the Dell WB7022 webcam

to the latest version from /support/

wb7022.

1. Try disconnecting and reconnecting the USB cable.

2. Check if the webcam is detected in Device Manager.

3. Disconnect the webcam from any docking stations

or USB hubs, and connect it directly to the

computer.

4. Ensure the webcam cable is inserted completely into

the USB-C port of the webcam.

1. Ensure the webcam cable is inserted completely into

the USB-C port of the webcam.

Webcam not detected

Unable to select 4K resolu-

tion in camera settings

2. Check if the webcam is connected to a USB 3.0

port on your computer so that it has enough

through-put to support 4K video.

Walk Away Lock and Wake onThe Dell WB7022 webcam cannot utilize Walk Away

Approach do not workLock and Wake on Approach features on systems that

support S3 state. For more details on the S3 state, see

System Sleep States.

Image or video shows To resolve this issue, additional customization is needed

artefacts and flickering, due based on your environmental lighting. For details on

to interference from LED or how to resolve this, go to DDM or DDPM >

Florescent light sourcesColor and Image:

1 .Switch on the Anti Flicker toggle.

2 .Toggle between 50Hz and 60Hz to check which

　 option eliminates the flickering.

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Troubleshooting

Webcam's proximity detec-

tion feature does not work

This feature is not supported on non-Dell computers.

If you are using a Dell computer, update the BIOS and

drivers to the latest available version from the Dell

support site.

Unable to install Dell Periph-Dell Peripheral Manager is not supported on ARMbased

eral Manager on ARM-based

Windows computers.

Windows computers

Webcam does not work withWait for a few seconds after unplugging the camera

Dell Peripheral Manager and

before re-connecting it to the computer.

Windows Camera app after

hot-plugging the webcam to

the computer

Webcam not detected when1. Connect the dock or hub to a USB 3.0 port on the

connected to a docking sta-

computer.

tion or USB hub

2. Update the firmware on the dock to the latest

version.

Webcam is unable to auto-Auto-exposure and frame rate feature only function

matically set the frame-rate at low light condition and it is supported when HDR is

and exposureturned off.

Toggle off HDR on the Dell Peripheral Manager to use

auto-exposure and frame rate.

Auto-framing does not workThe Dell WB7022 webcam does not support 60 fps at

when camera is set to run at 4K. Auto-framing will stop working at 60 fps to avoid

60 fpsresolution drops. The webcam can only support autof-

raming when the webcam is configured to run at 24

or 30 fps.

Troubleshooting

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Statutory information

Warranty

Limited warranty and return policies

Dell WB7022 webcam ships with a 3-year limited hardware. If purchased together with a Dell

system, it will follow the system warranty.

For U.S. customers:

This purchase and your use of this product are subject to Dell’s end user agreement, which

you can find at /terms This document contains a binding arbitration clause.

For European, Middle Eastern and African customers:

Dell-branded products that are sold and used are subject to applicable national consumer

legal rights, the terms of any retailer sale agreement that you have entered into (which will

apply between you and the retailer) and Dell’s end user contract terms.

Dell may also provide an additional hardware warranty—full details of the Dell end user

contract and warranty terms can be found by going to , selecting your country

from the list at the bottom of the “home” page and then clicking the “terms and conditions”

link for the end user terms or the “support” link for the warranty terms.

For non-U.S. customers:

Dell-branded products that are sold and used are subject to applicable national consumer

legal rights, the terms of any retailer sale agreement that you have entered into (which will

apply between you and the retailer) and Dell’s warranty terms. Dell may also provide an

additional hardware warranty full details of Dell’s warranty terms can be found by going to

, selecting your country from the list at the bottom of the “home” page and

then clicking the “terms and conditions” link or the “support” link for the warranty terms.

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Statutory information

Getting Help

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact

information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options.

Availability varies by country and product, and some services may not be available

in your area. To contact Dell for sales, technical support, or customer service

issues:

Steps

1. Go to /support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the

bottom of the page.

4. Select the appropriate service or support link based on your need.