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戴尔E198FP 平面显示器用户指南说明书

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2024年9月22日发(作者:田泽)

Dell™ E198FP Flat Panel Monitor User's Guide

About Your Monitor

Front View

Back View

Side View

Bottom View

Monitor specifications

LCD Monitor Quality & Pixel Policy

Caring for Your Monitor

Solving Problems

Monitor Specific Troubleshooting

Common Problems

Product Specific Problems

Appendix

CAUTION: Safety Instruction

FCC Notice (U.S. Only)

Contacting Dell™

Using Your Monitor Stand

Attaching the Stand

Organizing Your Cables

Using the Tilt

Removing the Stand

Setting Up Your Monitor

Connecting Your Monitor

Using the Front Panel Buttons

Using the OSD

Using the Dell Soundbar (Optional)

Notes, Notices, and Cautions

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,

and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates the potential for property damage, personal injury, or death.

Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the caution is mandated by

regulatory authority.

Information in this document is subject to change without notice.

© 2007-2008 Dell™ Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of

DellInc; Microsoft and Windows are registered trademarks of Microsoft Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an

ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

Model E198FP

April 2007 Rev. A02

Back to Contents Page

About Your Monitor

Dell™ E198FP Flat Panel Monitor

Front View

Back View

Side View

Bottom View

Monitor Specifications

LCD Monitor Quality & Pixel Policy

Caring for Your Monitor

Front View

1 Menu selection button

2 Brightness & Contrast / Down(-) button

3 Auto-Adjust / Up(+) button

4 Power on/off button with LED indicator

Back View

1 Dell Soundbar mounting brackets

2 Security lock slot

3 Stand removal button

4

VESA mounting holes (100mm - behind

attached stand)

Attach the optional Dell Soundbar.

Attach a lock to secure your monitor.

Press to release the stand.

Use to mount monitor.

Refer to this label if you need to contact Dell for

technical support.

List the regulatory approvals.

Help organize cables by passing them through the

holders.

5 Barcode serial number label

6 Regulatory rating label

7 Cable holder

Side View

Right side

Left side

Bottom View

1 AC power cord connector

2 VGA connector

Monitor Specifications

General

Model number E198FP

Flat Panel

Screen type

Screen dimensions

Preset display area:

Horizontal

Active matrix - TFT LCD

19 inches (19-inch diagonal viewable image size)

376.3 mm (14.8 inches)

Vertical

Pixel pitch

Viewing angle

Luminance output

Contrast ratio

Faceplate coating

Backlight

Response Time

301.1 mm (11.8 inches)

0.294 mm

160¢X (Vertical) typical, 160¢X (Horizontal) typical

300 cd/m ²(typ)

800:1 (typ)

Antiglare with hard-coating 3H

4 CCFLs backlight

5ms typical (Black to White)

Resolution

Horizontal scan range

Vertical scan range

Optimal preset resolution

Highest preset resolution

30 kHz to 81 kHz (automatic)

56 Hz to 76 Hz

1280 x 1024 at 60 Hz

1280 x 1024 at 75 Hz

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image size and centering:

Display Mode

VGA, 720 x 400

VGA, 640 x 480

VESA, 640 x 480

VESA, 800 x 600

VESA, 800 x 600

VESA, 1024 x 768

VESA, 1024 x 768

VESA, 1152 x 864

VESA, 1280 x 1024

VESA, 1280 x 1024

Horizontal Vertical Frequency

Frequency (kHz) (Hz)

31.5

31.5

37.5

37.9

46.9

48.4

60.0

67.5

64.0

80.0

70.1

59.9

75.0

60.3

75.0

60.0

75.0

75.0

60.0

75.0

Pixel Clock

(MHz)

28.3

25.2

31.5

40.0

49.5

65.0

78.8

108.0

108.0

135.0

Sync Polarity

(Horizontal/Vertical)

-/+

-/-

-/-

+/+

+/+

-/-

+/+

+/+

+/+

+/+

Electrical

The following table lists the electrical specification:

Video input signals

Synchronization input signals

AC input voltage / frequency / current

Inrush current

Analog RGB: 0.7 Volts +/-5%, 75 ohm input impedance

separate horizontal and vertical,

3.3V Cmos or 5V TTL level, positive or negative sync.

100 to 240 VAC / 50 or 60 Hz + 3 Hz / 1.0 A (Max.)

120V: 40A (Max.)

240V: 80A (Max.)

Physical Characteristics

The following table lists the physical characteristics:

Signal cable type

Dimensions (with stand):

Height

Width

Depth

Weight

Monitor (Stand and Head)

Monitor Flat panel only (VESA Mode)

Weight with packaging

D-sub: Detachable, Analog, 15pin, shipped attached to the

monitor

410.9 mm (16.17 inches)

412.7 mm (16.2 inches)

144.4 mm (5.7 inches)

4.83 kg (10.7 lb)

3.81 kg (8.4 lb)

6.32 kg (13.9 lb)

Environmental

The following table lists the environmental limitation:

Temperature:

Operating

Nonoperating

Humidity:

Operating

Nonoperating

Altitude:

Operating

Nonoperating

Thermal dissipation

5¢X to 35¢XC (41¢X to 95¢XF)

Storage: 0¢X to 60¢XC (32¢X to 140¢XF)

Shipping: -20¢X to 60¢XC(-4¢X to 140¢XF)

10% to 80% (noncondensing)

Storage: 5% to 90% (noncondensing)

Shipping: 5% to 90%(noncondensing)

3,657.6 m (12,000 ft) max

12,192 m (40,000 ft) max

138.44 BTU/hour (maximum)

129.92 BTU/hour (typical)

Power Management Modes

If you have VESA's DPMS compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use.

This is referred to as Power Save Mode*. If input from keyboard, mouse or other input devices is detected by the computer, the monitor will automatically

"wake up". The following table shows the power consumption and signaling of this automatic power-saving feature:

VESA

Modes

Normal

operation

Active-off

mode

Switch off

Horizontal

Sync

Active

Inactive

-

Vertical

Sync

Active

Inactive

-

Video

Active

Blanked

-

Power

Indicator

Green

Amber

Off

Power Consumption

40.6 W (maximum)*

38.1 W (normal)**

Less than 2 W

Less than 1 W

* With Audio

** Without Audio

NOTE: The OSD functions only in the 'normal operation' mode. Otherwise one of the following

messages appears depending upon the selected input.

In Power Save Mode

Press computer power button

or any key on keyboard or move mouse

Activate the computer and wake up the monitor to gain access to the OSD.

Pin Assignments

VGA Connector

Pin

Number

1

2

3

4

5

6

7

8

9

15-pin Side of the

Connected Signal Cable

Video-Red

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

Computer 5V/3.3V

10

11

12

13

14

15

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display

Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If required, the

user can select different settings, but in most cases monitor installation is automatic.

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed

pixel that appears as an extremely tiny dark or bright discolored spot.

In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered

normal and within competitive standards. For more information, see Dell Support site at: .

Caring for Your Monitor

To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.

CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

CAUTION: Before cleaning the monitor, unplug the monitor from the electrical

outlet.

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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the

antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.

Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.

If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.

Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.

Back to Contents Page

Back to Contents Page

Appendix

Dell™ E198FP Flat Panel Monitor

Safety Instructions

FCC Notice (U.S. Only)

Contacting Dell™

CAUTION: Safety Instructions

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,

electrical hazards, and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor:

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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating

current (AC) power available at your location:

¡

115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60

hertz (Hz)), and Taiwan.

¡

230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.

Always be sure that your monitor is electrically rated to operate with the AC power available in your location.

NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage

according to the ranges defined in the "Electrical Specifications" section in the User's Guide.

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Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.

Avoid moving the monitor between locations with large temperature differences.

Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.

Do not store or use the monitor in locations exposed to high humidity or dusty environment.

Do not allow water or other liquids to spill on or into the monitor.

Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.

Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.

To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.

Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located

where they can be stepped on or tripped over.

Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.

Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the

monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor

in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.

Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.

Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and

contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.

Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.

Locate your monitor near an easily accessible electric outlet.

If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an

authorized dealer or service center.

Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified

service personnel.

High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources

of heat.

Unplug the monitor when it is going to be left unused for an extended period of time.

Unplug your monitor from the electric outlet before any service is performed.

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LAMP(S) INSIDE THIS PRODUCT CONTAIN(S) MERCURY AND MUST BE RECYCLED OR DISPOSED OFF ACCORDING TO LOCAL, STATE OR

FEDERAL LAWS. FOR MORE INFORMATION, GO TO /HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT

.

FCC Notice (U.S. Only)

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction

manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital

device pursuant to Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

device may not cause harmful interference.

device must accept any interference received, including interference that may cause undesired operation.

NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this

equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be

determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

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Reorient the receiving antenna.

Relocate the system with respect to the receiver.

Move the system away from the receiver.

Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell™ Inc. or an experienced radio/television technician for additional suggestions.

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:

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Product name: E198FP

Model number: E198FPb

Company name:

Dell Inc.

Worldwide Regulatory Compliance & Environmental Affairs

One Dell Way

Round Rock, Texas 78682 USA

512-338-4400

Contacting DellT

You can contact Dell through the Internet and by phone:

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For support through the web, go to .

For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the

following table.

For support by e-mail, see the e-mail addresses listed in the following table.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.

NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If

you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be

routed appropriately.

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For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use,

contact a local or an international operator.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.

Country (City)

International Access

Code Country Code

City Code

Anguilla

Service Type Area Codes,

Local Numbers, and

Toll-Free Numbers

Web and E-Mail Address

/ai

***********************

toll-free: 800-335-0031

***********************

1-800-805-5924

toll-free:0800-105

34 160 910

29 693 115

***********************

Online Support

E-mail Address

Technical Support,

Customer Service, Sales

Antigua and Barbuda Online Support

Technical Support,

Customer Service, Sales

Aomen

Country Code:853

Technical Support

Customer Service (Xiamen,

China)

Transaction Sales (Xiamen,

China)

Argentina (Buenos

Aires)

Online Support

E-mail for Desktops and

International Access

Code: 00

Country Code: 54

City Code: 11

Portables

E-mail for Servers and

EMC

®

Storage Products

Customer Service

Technical Support– Dell

PowerApp™, Dell

PowerEdge™, Dell

PowerConnect™, and Dell

PowerVault™

Technical Support Services

Sales

***********************

toll-free: 0-800-444-0730

toll-free: 0-800-222-0154

toll-free: 0-800-444-0724

0-810-444-3355

***********************

toll-free: 800-1578

tus

toll-free: 1300 790 877

toll-free: 1300-655-533

toll-free: 1800-633-559

toll-free: 1800-060-889

toll-free: 1300-662-196

************************************

************

Aruba Online Support

Technical Support,

Customer Service, Sales

Australia (Sydney)

International Access

Code: 0011

Country Code: 61

City Code: 2

Online Support

Technical Support

Technical Support for XPS

computers onlycomputers

only

Home and Home Office

Medium and Large

Business

Small Business, Education,

Local Government

Customer Service

Austria (Vienna)

International Access

Code: 900

Country Code: 43

City Code: 1

Online Support

Technical Support for XPS

computers onlycomputers

only

Home/Small Business

Sales

Home/Small Business Fax

Home/Small Business

Customer Service

Home/Small Business

Support

Preferred

Accounts/Corporate

Customer Service

Preferred

Accounts/Corporate

Support

Switchboard

************

************

************

************

************

************

0820 240 530 00

/bs

***********************

toll-free: 1-866-874-3038

/bb

***********************

1-800-534-3142

02 481 92 96

Bahamas Online Support

Technical Support,

Customer Service, Sales

Barbados Online Support

Technical Support,

Customer Service, Sales

Belgium (Brussels)

International Access

Code: 00

Country Code: 32

City Code: 2

Online Support

Technical Support for XPS

computers onlycomputers

only

General Support

General Support Fax

Customer Service

Corporate Sales

Fax

Switchboard

02 481 92 88

02 481 92 95

02 713 15 .65

02 481 91 00

02 481 92 99

02 481 91 00

/bm

***********************

1-877-890-0751

Bermuda Online Support

Technical Support,

Customer Service, Sales

Bolivia Online Support

Technical Support,

Customer Service, Sales

/bo

***********************

toll-free: 800-10-0238

/br

***********************

***********

51 2104 5470

51 2104 5480

0800 970 3390

toll-free: 1-866-278-6820

604 633 4966

604 633 3101

or toll-free: 801 1012

604 633 3101

or toll-free: 801 1012

/ostatus

toll-free: 1-800-247-9362

Brazil

International Access

Code: 00

Country Code: 55

City Code: 51

Online Support

Customer Service and Tech

Support

Technical Support Fax

Customer Service Fax

Sales

British Virgin Islands

Brunei

Country Code: 673

Technical Support,

Customer Service, Sales

Technical Support

(Penang, Malaysia)

Customer Service (Penang,

Malaysia)

Transaction Sales

(Penang, Malaysia)

Canada (North York,

Ontario)

International Access

Code: 011

Online Order Status

Online Support

AutoTech (automated

Hardware and Warranty

Support)

Customer Service

Home/Home Office

Small Business

Medium/Large Business,

Government, Education

Hardware Warranty

Phone Support

XPS Computers Only

Computers for Home/Home

Office

Computers for

Small/Medium/Large

Business, Government

Printers, Projectors,

Televisions, Handheld,

Digital Jukebox, and

Wireless

Sales

Home and Home Office

Sales

Small Business

Medium/Large Business,

Government

Spare Parts and Extended

Service

toll-free: 1-800-847-4096

toll-free: 1-800-906-3355

toll-free: 1-800-387-5757

toll-free: 1-866-398-8977

toll-free: 1-800-847-4096

toll-free: 1-800-387-5757

1-877-335-5767

toll-free: 1-800-999-3355

toll-free: 1-800-387-5752

toll-free: 1-800-387-5755

1 866 440 3355

***********************

1-877-262-5415

/cl

***********************

toll-free: 1230-020-3397

or 800-20-1385

*******************

********************

592 818 1350

toll-free: 800 858 0540

toll-free: 800 858 2969

Cayman Islands Online Support

Technical Support,

Customer Service, Sales

Chile (Santiago)

Country Code: 56

City Code: 2

China (Xiamen)

Country Code: 86

City Code: 592

Online Support

Sales and Customer

Support

Online Support

Technical Support E-mail

Customer Service E-mail

Technical Support Fax

Technical Support – XPS

computers only

Technical Support – Dell™

Dimension™ and Dell

Inspiron™

Technical Support – Dell

OptiPlex™, Dell Latitude™,

and Dell Precision™

Technical Support –

Servers and Storage

toll-free: 800 858 0950

toll-free: 800 858 0960

Technical Support –

Projectors, PDAs, Switches,

Routers, etc.

Technical Support –

Printers

Customer Service

Customer Service Fax

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts

GCP

Large Corporate Accounts

Key Accounts

Large Corporate Accounts

North

Large Corporate Accounts

North Government and

Education

Large Corporate Accounts

East

Large Corporate Accounts

East Government and

Education

Large Corporate Accounts

Queue Team

Large Corporate Accounts

South

Large Corporate Accounts

West

Large Corporate Accounts

Spare Parts

Colombia Online Support

Technical Support,

Customer Service, Sales

Costa Rica Online Support

Technical Support,

Customer Service, Sales

Czech Republic (Prague) Online Support

International Access

Code: 00

Country Code: 420

Technical Support

Customer Service

Fax

Techical Fax

Switchboard

Denmark (Copenhagen)

International Access

Code: 00

Country Code: 45

Online Support

Technical Support for XPS

computers onlycomputers

only

Technical Support

Customer Service –

Relational

Home/Small Business

Customer Service

Switchboard – Relational

Switchboard Fax –

Relational

Switchboard – Home/Small

Business

Switchboard Fax –

Home/Small Business

Dominica Online Support

Technical Support,

Customer Service, Sales

Dominican Republic Online Support

toll-free: 800 858 2920

toll-free: 800 858 2311

toll-free: 800 858 2060

592 818 1308

toll-free: 800 858 2222

toll-free: 800 858 2557

toll-free: 800 858 2055

toll-free: 800 858 2628

toll-free: 800 858 2999

toll-free: 800 858 2955

toll-free: 800 858 2020

toll-free: 800 858 2669

toll-free: 800 858 2572

toll-free: 800 858 2355

toll-free: 800 858 2811

toll-free: 800 858 2621

/co

***********************

01-800-915-4755

/cr

***********************

0800-012-0231

*******************

22537 2727

22537 2707

22537 2714

22537 2728

22537 2711

7010 0074

7023 0182

7023 0184

3287 5505

3287 1200

3287 1201

3287 5000

3287 5001

/dm

***********************

toll-free: 1-866-278-6821

/do

***********************

Technical Support,

Customer Service, Sales

Ecuador Online Support

Technical Support,

Customer Service, Sales

(calling from Quito)

Technical Support,

Customer Service, Sales

(calling from Guayaquil)

El Salvador Online Support

Technical Support,

Customer Service, Sales

Finland (Helsinki)

International Access

Code: 990

Country Code: 358

City Code: 9

Online Support

Technical Support

Customer Service

Switchboard

Fax

Sales under 500

employees

Sales over 500 employees

France (Paris)

(Montpellier)

International Access

Code: 00

Country Code: 33

City Codes: (1) (4)

Online Support:

Technical Support for XPS

computers only

Home and Small Business

Technical Support

Customer Service

Switchboard

Switchboard (calls from

outside of France)

Sales

Fax

Fax (calls from outside of

France)

Corporate

Technical Support

Customer Service

Switchboard

Sales

Fax

Germany (Frankfurt)

International Access

Code: 00

Country Code: 49

City Code: 69

Online Support

Technical Support for XPS

computers only

Technical Support

Home/Small Business

Customer Service

Global Segment Customer

Service

Preferred Accounts

Customer Service

Large Accounts Customer

Service

Public Accounts Customer

Service

Switchboard

Greece

International Access

Code: 00

Country Code: 30

Online Support

Technical Support

Gold Service Technical

Support

Switchboard

Gold Service Switchboard

Sales

Fax

1-800-156-1588

/ec

***********************

toll-free: 999-119-877-655-3355

toll-free: 1800-999-119-877-655-3355

/sv

***********************

800-6132

*******************

0207 533 555

0207 533 538

0207 533 533

0207 533 530

0207 533 540

0207 533 533

0825 387 129

0825 387 270

0825 823 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

01 55 94 71 00

01 55 94 71 00

01 55 94 71 01

************************************

***********

069 9792-7200

0180-5-224400

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7000

00800-44 14 95 18

00800-44 14 00 83

2108129810

2108129811

2108129800

2108129812

Grenada Online Support

Technical Support,

Customer Service, Sales

/gd

***********************

toll-free: 1-866-540-3355

/gt

***********************

1-800-999-0136

***********************

toll-free: 1-877-270-4609

/email

00852-3416 6923

00852-2969 3188

00852-2969 3191

GuatemalaOnline Support

Technical Support,

Customer Service, Sales

Guyana Online Support

Technical Support,

Customer Service, Sales

Hong Kong

International Access

Code: 001

Country Code: 852

Online Support

Technical Support – XPS

computers only

Technical Support –

Dimension and Inspiron

Technical Support –

OptiPlex, Latitude, and Dell

Precision

Technical Support –

Servers and Storage

Technical Support –

Projectors, PDAs, Switches,

Routers, etc.

Customer Service

Large Corporate Accounts

Global Customer Programs

Medium Business Division

Home and Small Business

Division

00852-2969 3196

00852-3416 0906

00852-3416 0910

00852-3416 0907

00852-3416 0908

00852-3416 0912

00852-2969 3105

******************************

*******************************

or

or your city STD code + 60003355

or toll-free: 1-800-425-8045

*****************************

or

or your city STD code + 60003355

ortoll-free:180****8045

***************

or your city STD code + 60003355

or toll-free: 1-800-425-9045

********************

or toll-free: 1-800-425-2066

***********************

toll-free: 1800-4254051

***********************

toll-free: 1800-4252067

1600 33 8044

1600 33 8046

****************************

1850 200 722

1850 543 543

India Online Support

Portable and Desktop

Support

Desktop Support E-mail

Portable Support E-mail

Phone Numbers

Server Support

E-mail

Phone Numbers

Gold Support Only

E-mail

Phone Numbers

XPS Support Only

E-mail

Phone Numbers

Customer Service

Home and Small Business

Large Corporate Accounts

Sales

Large Corporate Accounts

Home and Small Business

Ireland (Cherrywood)

International Access

Code: 00

Country Code: 353

Online Support

Technical Support

XPS computers only

Business computers

City Code: 1

Home computers

At Home Support

Sales

Home

Small Business

Medium Business

Large Business

Sales E-mail

Customer Service

Home and Small Business

Business (greater than

200 employees)

General

Fax/Sales Fax

Switchboard

U.K. Customer Service (dial

within U.K. only)

Corporate Customer

Service (dial within U.K.

only)

U.K. Sales (dial within U.K.

only)

1850 543 543

1850 200 889

1850 333 200

1850 664 656

1850 200 646

1850 200 646

************************

01 204 4014

1850 200 982

01 204 0103

01 204 4444

0870 906 0010

0870 907 4499

0870 907 4000

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 575 035 30

02 577 821

***********************

1-800-440-9205

Italy (Milan)

International Access

Code: 00

Country Code: 39

City Code: 02

Online Support

Home and Small Business

Technical Support

Customer Service

Fax

Switchboard

Corporate

Technical Support

Customer Service

Fax

Switchboard

Jamaica Online Support

Technical Support,

Customer Service, Sales

(dial from within Jamaica

only)

Japan (Kawasaki)

International Access

Code: 001

Country Code: 81

City Code: 44

Online Support

Technical Support – XPS

computers only

Technical Support outside

of Japan – XPS computers

only

Technical Support –

Dimension and Inspiron

Technical Support outside

of Japan – Dimension and

Inspiron

Technical Support – Dell

Precision, OptiPlex, and

Latitude

Technical Support outside

of Japan – Dell Precision,

OptiPlex, and Latitude

Technical Support – Dell

PowerApp, Dell PowerEdge,

Dell PowerConnect, and

Dell PowerVault

Technical Support outside

of Japan – PowerApp,

PowerEdge,

PowerConnect, and

PowerVault

Technical Support –

Projectors, PDAs, Printers,

Routers

Technical Support outside

of Japan – Projectors,

PDAs, Printers, Routers

toll-free: 0120-937-786

81-44-520-1235

toll-free: 0120-198-226

81-44-520-1435

toll-free:0120-198-433

81-44-556-3894

toll-free: 0120-198-498

81-44-556-4162

toll-free: 0120-981-690

81-44-556-3468

Faxbox Service

24-Hour Automated Order

Status Service

Customer Service

Business Sales Division -

up to 400 employees

Preferred Accounts Division

Sales - over 400 employees

Public Sales - government

agencies, educational

institutions, and medical

institutions

Global Segment Japan

Individual User

Individual User Online

Sales

Individual User Real Site

Sales

Korea (Seoul)

International Access

Code: 001

Country Code: 82

City Code: 2

Online Support

Technical Support for XPS

computers only

Technical Support,

Customer Service

Technical Support –

Dimension, PDA,

Electronics, and

Accessories

Sales

Fax

Switchboard

Latin America Customer Technical

Support (Austin, Texas,

U.S.A.)

Customer Service (Austin,

Texas, U.S.A.)

Fax (Technical Support and

Customer Service) (Austin,

Texas, U.S.A.)

Sales (Austin, Texas,

U.S.A.)

SalesFax (Austin, Texas,

U.S.A.)

Luxembourg

International Access

Code: 00

Country Code: 352

Online Support

Support

Home/Small Business

Sales

Corporate Sales

Customer Service

Fax

Malaysia (Penang)

International Access

Code: 00

Country Code: 60

City Code: 4

Online Support

Technical Support - XPS

computers only

Technical Support - Dell

Precision, OptiPlex, and

Latitude

Technical Support -

Dimension, Inspiron, and

Electronics and Accessories

Technical Support -

PowerApp, PowerEdge,

PowerConnect, and

PowerVault

Customer Service

Transaction Sales

Corporate Sales

Mexico

International Access

Code: 00

Country Code: 52

Online Support

Technical Support

Sales

Customer Service

044-556-3490

044-556-3801

044-556-4240

044-556-1465

044-556-3433

044-556-5963

044-556-3469

044-556-1657

044-556-2203

044-556-4649

toll-free: 080-999-0283

toll-free: 080-200-3800

toll-free: 080-200-3801

toll-free: 080-200-3600

2194-6202

2194-6000

512 728-4093

512 728-3619

512 728-3883

512 728-4397

512 728-4600

or 512 728-3772

342 08 08 075

+32 (0)2 713 15 96

26 25 77 81

+32 (0)2 481 91 19

26 25 77 82

toll-free: 1 800 885 784

toll-free: 1 800 880 193

toll-free: 1 800 881 306

toll-free: 1800 881 386

toll-free: 1800 881 306(option6)

toll-free: 1 800 888 202

toll-free: 1 800 888 213

/mx

***********************

001-866-563-4425

50-81-8800

or 01-800-888-3355

001-877-384-8979

or 001-877-269-3383

Main 50-81-8800

or 001-800-888-3355

or001-866-851-1754

***********************

toll-free: 1-866-278-6822

***********************

001-800-882-1519

020 674 45 94

020 674 45 00

020 674 47 66

020 674 42 00

020 674 4325

020 674 55 00

020 674 50 00

020 674 47 75

020 674 47 50

020 674 50 00

020 674 47 50

/contactus

toll-free: 0800 335 540

0800 441 567

/ni

***********************

001-800-220-1377

815 35 043

671 16882

671 17575

23162298

671 16800

671 16865

/pa

***********************

011-800-507-1264

/pe

***********************

0800-50-669

************************

57 95 700

57 95 999

57 95 999

57 95 806

57 95 998

57 95 999

707200149

800 300 413

MontserratOnline Support

Technical Support,

Customer Service, Sales

Netherlands AntillesOnline Support

Technical Support,

Customer Service, Sales

Netherlands

(Amsterdam)

International Access

Code: 00

Country Code: 31

City Code: 20

Online Support

Technical Support for XPS

computers only

Technical Support

Technical Support Fax

Home/Small Business

Customer Service

Relational Customer

Service

Home/Small Business

Sales

Relational Sales

Home/Small Business

Sales Fax

Relational Sales Fax

Switchboard

Switchboard Fax

New Zealand

International Access

Code: 00

Country Code: 64

Online Support

Technical Support for XPS

computers only

Technical Support,

Customer Service, Sales

Online Support

Technical Support,

Customer Service, Salesz

Nicaragua

Norway (Lysaker)

International Access

Code: 00

Country Code: 47

Online Support

Technical Support for XPS

computers only

Technical Support

Relational Customer

Service

Home/Small Business

Customer Service

Switchboard

Fax Switchboard

PanamaOnline Support

Technical Support,

Customer Service, Sales

PeruOnline Support

Technical Support,

Customer Service, Sales

Poland (Warsaw)

International Access

Code: 011

Country Code: 48

City Code: 22

Online Support

Customer Service Phone

Customer Service

Sales

Customer Service Fax

Reception Desk Fax

Switchboard

Portugal

International Access

Code: 00

Online Support

Technical Support

Customer Service

Country Code: 351

Puerto Rico

Sales 800 300 410 or 800 300 411 or

800 300 412 or 21 422 07 10

21 424 01 12

/pr

***********************

toll-free: 1-866-390-4695

or 1-866-851-1760

1-877-537-3355

/kn

***********************

toll-free: 1-866-540-3355

/lc

***********************

toll-free: 1-866-464-4352

/vc

***********************

toll-free: 1-866-464-4353

Fax

Online Support

Technical Support

Customer Service and

Sales

St. Kitts and Nevis Online Support

Technical Support,

Customer Service, Sales

St. Lucia Online Support

Technical Support,

Customer Service, Sales

St. Vincent and the

Grenadines

Online Support

Technical Support,

Customer Service, Sales

Singapore (Singapore)

International Access

Code: 005

Country Code: 65

NOTE: The phone numbers

in this section should be

called from within

Singapore or Malaysia only.

Online Support

Technical Support – XPS

computers only

Technical Support –

Dimension, Inspiron, and

Electronics and Accessories

Technical Support –

OptiPlex, Latitude, and Dell

Precision

Technical Support –

PowerApp, PowerEdge,

PowerConnect, and

PowerVault

Customer Service

Transaction Sales

Corporate Sales

toll-free: 1800 394 7464

toll-free: 1800 394 7430

toll-free: 1800 394 7488

toll-free: 1800 394 7478

toll-free: 1800 394 7430(option6)

toll-free: 1 800 394 7412

toll-free: 1 800 394 7419

*******************

02 5441 5727

420 22537 2707

02 5441 8328

02 5441 8328

02 5441 7585

************************

011 709 7713

011 709 7710

011 709 7707

011 709 7700

011 706 0495

011 709 7700

604 633 4810

Slovakia (Prague)

International Access

Code: 00

Country Code: 421

Online Support

Technical Support

Customer Service

Fax

Tech Fax

Switchboard (Sales)

South Africa

(Johannesburg)

International Access

Code:

09/091

Country Code: 27

City Code: 11

Southeast Asian and

Pacific Countries

Spain (Madrid)

International Access

Code: 00

Country Code: 34

City Code: 91

Online Support

Gold Queue

Technical Support

Customer Service

Sales

Fax

Switchboard

Technical Support,

Customer Service, and

Sales (Penang, Malaysia)

Online Support

Home and Small Business

Technical Support

Customer Service

Sales

Switchboard

902 100 130

902 118 540

902 118 541

902 118 541

Fax

Corporate

Technical Support

Customer Service

Switchboard

Fax

Sweden (Upplands

Vasby)

International Access

Code: 00

Country Code: 46

City Code: 8

Online Support

Technical Support for XPS

computers only

Technical Support

Relational Customer

Service

Home/Small Business

Customer Service

Employee Purchase

Program (EPP) Support

Technical Support Fax

Sales

Switzerland (Geneva)

International Access

Code: 00

Country Code: 41

City Code: 22

Online Support

Technical Support for XPS

computers only

Technical Support – Home

and Small Business

Technical Support –

Corporate

Customer Service – Home

and Small Business

Customer Service –

Corporate

Main

Fax

Sales

Taiwan

International Access

Code: 002

Country Code: 886

Online Support

Technical Support – XPS

computers only

Technical Support –

OptiPlex, Latitude,

Inspiron, Dimension, and

Electronics and Accessories

Technical Support –

servers and storage

Customer Service

Transaction Sales

Corporate Sales

Thailand

International Access

Code: 001

Country Code: 66

Online Support

Technical Support

(OptiPlex, Latitude, and

Dell Precision)

Technical Support

(PowerApp, PowerEdge,

PowerConnect, and

PowerVault)

Customer Service

Corporate Sales

Transaction Sales

Trinidad/Tobago Online Support

Technical Support,

Customer Service, Sales

Turks and Caicos Islands Online Support

Technical Support,

Customer Service, Sales

U.K. (Bracknell) Online Support

902 118 539

902 100 130

902 115 236

91 722 92 00

91 722 95 83

77 134 03 40

08 590 05 199

08 590 05 642

08 587 70 527

020 140 14 44

08 590 05 594

08 587 705 81

************************************

0848 33 88 57

0844 811 411

0844 822 844

0848 802 202

0848 821 721

0848 335 599

022 799 01 90

022 799 01 01

/email

toll-free: 0080 186 3085

toll-free: 0080 186 1011

toll-free: 0080 160 1256

toll-free: 0080 160 1250

(option 5)

toll-free:0080 165 1228

toll-free: 0080 165 1227

toll-free: 1800 0060 07

toll-free: 1800 0600 09

toll-free: 1800 006 007

(option7)

toll-free: 1800 006 009

toll-free: 1800 006 006

/tt

***********************

1-888-799-5908

/tc

***********************

toll-free: 1-877-441-4735

International Access

Code: 00

Country Code: 44

City Code: 1344

Customer Service Online

Sales

Home and Small Business

Sales

Corporate/Public Sector

Sales

Customer Service

Home and Small Business

Corporate

Preferred Accounts (500–

5000 employees)

Global Accounts

Central Government

Local Government &

Education

Health

Technical Support

XPS Computers Only

Corporate/Preferred

Accounts/PAD (1000+

employees)

Other Dell Products

General

Home and Small Business

Fax

****************************

/uk/en/ECare/Form/

0870 907 4000

01344 860 456

0870 906 0010

01344 373 185

0870 906 0010

01344 373 186

01344 373 193

01344 373 199

01344 373 194

***********

0870 908 0500

***********

0870 907 4006

/uy

***********************

toll-free: 000-413-598-2521

toll-free: 1-877-Dell™TY

(1-877-335-5889)

toll-free: 1-800-727-8320

toll-free: 1-800-232-8544

toll-free: 1-800-624-9896

toll-free: 1-800-247-9362

toll-free: 1-800-456-3355

toll-free: 1-877-671-3355

toll-free: 1-800-981-3355

toll-free: 1-800-727-1100

toll-free: 1-800-274-1550

toll-free: 1-888-977-3355

toll-free: 1-800-274-7799

toll-free: 1-877-459-7298

toll-free: 1-800-624-9897

toll-free: 1-800-433-9014

toll-free: 1-800-456-3355

toll-free: 1-877-671-3355

toll-free: 1-800-981-3355

toll-free: 1-800-727-1100

toll-free: 1-800-274-1550

toll-free: 1-888-977-3355

toll-free: 1-800-274-7799

toll-free: 1-800-695-8133

Uruguay Online Support

Technical Support,

Customer Service, Sales

U.S.A. (Austin, Texas)

International Access

Code: 011

Country Code: 1

Dell Services for the Deaf,

Hard-of-Hearing, or

Speech-Impaired

Fax

Technical Support

XPS

Home and Home Office

Portable and Desktop

AutoTech

Small Business

Medium and Large

Business

State and Local

Government

Federal Government

Healthcare

K-12 Education

Higher Education

Printers, Projectors, PDAs,

and MP3 Players

Customer Service

Automated Order Status

Small Business

Medium and Large

Business

State and Local

Government

Federal Government

Healthcare

K-12 Education

Higher Education

Employee Purchase

Program (EPP)

Financial Services

Leases and Loans

Dell Preferred Accounts

(DPA)

Sales

Dell Outlet Store

Software and Peripherals

Sales

U.S. Virgin Islands Online Support

Technical Support,

Customer Service, Sales

Venezuela Online Support

Technical Support,

Customer Service, Sales

toll-free: 1-877-577-3355

toll-free: 1-800-283-2210

1-800-289-3355 or 1-800-879-3355

toll-free: 1-888-798-7561

toll-free: 1-800-671-3355

/vi

***********************

toll-free: 1-877-702-4360

/ve

***********************

0800-100-4752

Back to Contents Page

Back to Contents Page

Setting Up Your Monitor

Dell™ E198FP Flat Panel Monitor

Connecting Your Monitor

Using the Front Panel Buttons

Using the OSD

Using the Dell Soundbar (Optional)

Connecting Your Monitor

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

off your computer and unplug its power cable.

t the blue (analog D-sub) display connector cable to the corresponding video port on the back of your computer. (The graphic is for illustration

only. System appearance may vary).

t the power cable for your display to the power port on the back of the display.

the power cables of your computer and your display into a nearby outlet. Your monitor is equipped with an automatic power supply for a voltage

range from 100 to 240 Volt at a frequency of 50/60 Hz. Be sure that your local power is within the supported range. If you are unsure, ask your

electricity supplier.

on your display and computer.

If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting.

Using the Front Panel Buttons

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,

an OSD shows their numeric values as they change.

A The 'MENU' button is used to open the on-screen display (OSD), select function icons, exit from menus and sub-menus, and

to exit the OSD. See Accessing the Menu System.

MENU

B

Use this button for direct access to the 'Brightness' and 'Contrast' control menu.

Brightness/Contrast Hot

Key

B

C

Use these buttons to adjust (decrease/increase ranges) items in the OSD.

- and + buttons

NOTE: You can activate automatic scroll feature by pressing and holding either + or - button.

Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor self-

adjusts to the current input:

Auto Adjust In Progress

C

Auto Adjust

Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After using 'Auto Adjustment',

you can further tune your monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.

NOTE: Auto Adjust will not occur if you press the button while there are no active video

input signals, or attached cables.

D The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.

The Power button turns the monitor on and off.

Power Button & Indicator

On Screen Menu/Display (OSD)

Direct-Access Functions

Function

Auto adjustment

Auto Adjust In Progress

Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After

using Auto Adjustment, you can further tune your monitor by using the Pixel Clock and Phase

controls in the OSD.

NOTE: Auto Adjust will not occur if you press the button while there are no active video input

signals, or attached cables.

Brightness / Contrast

With the menu off, push

The Brightness function adjusts the luminance of the flat panel.

Adjust 'Brightness' first, then adjust 'Contrast' only if further adjustment is necessary.

"+" increase 'brightness'

" - "decrease 'brightness'

The Contrast function adjusts the degree of difference between darkness and lightness on the

display screen.

"+" increase the 'contrast'

"-" decrease the 'contrast'

button to display the 'Brightness' and 'Contrast' adjustment menu.

Adjustment Method

Use this button to activate automatic setup and adjustment. The following dialog will appear on

screen as the monitor self-adjusts to the current input:

Using the OSD

Accessing the Menu System

the menu off, push the MENU button to open the OSD system and display the main features menu.

A Function icons B Main Menu C Menu icon

D Sub-Menu name E Resolution

the - and + buttons to move between the function icons. As you move from one icon to another, the function name is highlighted to reflect the

function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available for the

monitor.

the MENU button once to activate the highlighted function; Push -/+ to select the desired parameter, push menu to enter the slidebar

then use the - and + buttons, according to the indicators on the menu, to make your changes.

the MENU button once to return to the main menu to select another function or push the MENU button two or three times to exit from the OSD.

Icon Menu Name Description

and Sub-

menus

EXIT

Positioning

Positioning moves the viewing area around on the monitor screen.

This is used to exit out of the 'Main menu'.

HorizontalWhen making changes to either the Horizontal or Vertical settings, no changes will occur to the size of the viewing area; the image

Verticalgets shifted based on what you select.

Minimum is '0' (-). Maximum is '100' (+).

Image

Settings

Auto AdjustEven though your computer system can recognize your new flat panel monitor on startup, the 'Auto Adjustment' function will optimize

the display settings for use with your particular setup.

NOTE: In most cases, 'Auto Adjust' produces the best image for your configuration; you can directly access this function via Auto

Adjustment hotkey.

Pixel ClockThe 'Phase' and 'Pixel Clock' adjustments allow you to more closely adjust your monitor to your preference. Select Image Settings in

the main OSD to access these settings.

Use the - and + buttons to adjust interference. Minimum: 0 ~ Maximum: 100

PhaseIf satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock adjustment and then use Phase again.

NOTE: This function may change the width of the display image. Use the 'Horizontal' function of the 'Position' menu to center the

display image on the screen.

Color

Settings

'Color Settings' adjusts the color temperature and saturation.

Normal 'Normal Preset' is selected to obtain the default (factory) color settings.

Preset

Blue Preset'Blue Preset' is selected to obtain a bluish tint. This color setting is typically used for text based applications (Spreadsheets,

Programming, Text Editors etc.).

Red Preset'Red Preset' is selected to obtain a redder tint. This color setting is typically used for color intensive applications (Photograph Image

Editing, Multimedia, Movies etc.).

User Preset'User Preset': Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit

increments, from '0' to '100'.

NOTE: 'Color temperature' is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue' and

'Red') favor blue and red accordingly. Select each one to see how each range suits your eye; or utilize the 'User Preset' option to

customize the color settings to your exact choice.

OSD SettingsEach time the OSD opens, it displays in the same location on the screen. 'OSD Settings' (horizontal/vertical) provides control over this

location.

Horizontal - and + buttons move OSD to the left and right.

Position

Vertical - and + buttons move OSD down and up.

Position

OSD Hold The OSD stays active for as long as it is in use.

Time'OSD Hold Time': Sets the length of time the OSD will remain active after the last time you pressed a button.

Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.

NOTE: Default 'OSD hold time' is 20 seconds.

OSD Lock'OSD Lock': Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons are locked

except the menu button.

All buttons can be locked or unlocked when the 'Menu' button is pushed and held for over 15 seconds.

NOTE: When the OSD is locked, pressing the'Menu button will take the user directly to the 'OSD settings' menu, with 'OSD Lock'

preselected on entry. Select 'No'(-) to unlock and allow user access to all applicable settings.

Language

Language sets the OSD to display in one of the five languages (English, Español, Français, Deutsch, Japanese).

NOTE: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer.

Factory

Reset

Factory Reset returns the settings to the factory preset values for the selected group of functions.

Exit is used to exit out of Factory Reset menu.

For All settings, all user adjustable settings are reset at one time except language settings.

IR - This feature will help reduce minor cases of image retention.

Enable LCD Conditioning: If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image

retention. Using the LCD Conditioning feature may take several hours. Severe cases of image retention are known as burn-in, the

LCD Conditioning feature does not remove burn-in.

NOTE: Use LCD Conditioning only when you experience a problem with image retention.

Below warning message appears once user select "Enable LCD Conditioning":

NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.

DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor parameters (brightness, color, balance,

etc.) via software applications on your PC.

Select Disable to disable this feature.

For best user experience and optimum performance of your monitor, keep this feature enabled.

NOTE:If user select 'disable' for DDC/CI,the warning message will appear on user can select Yes or No according to

need.

Automatic Save

With the OSD open, if you make an adjustment and then either proceed to another menu, or exit the OSD, the monitor automatically saves any adjustments

you have made. If you make an adjustment and then wait for the OSD to disappear the adjustment will also be saved.

OSD Warning Messages

A warning message appears on the screen indicating that the monitor is out of sync.

Cannot Display This Video Mode

Optimum resolution 1280 X 1024 60Hz

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to

use. See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.

NOTE: The floating 'Dell - self-test Feature Check' dialog will appear on-screen if the monitor cannot sense a video signal.

Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.

See Troubleshooting for more information.

Using the Dell Soundbar (Optional)

The Dell Soundbar is a four-speaker, two-channel system adaptable to mount on Dell™ Flat Panel Displays. The Soundbar has a rotary volume and on/off

control to adjust the overall system level, a blue LED for power indication, and two audio headset jacks.

1. Headphone connectors

2. Power indicator

3. Power/Volume control

Soundbar Attachment to the Monitor

1.

2.

3.

4.

5.

Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.

Slide the Soundbar to the left until it snaps into the place.

Connect the Soundbar with the power brick.

Plug the power cables of the power brick into a nearby outlet.

Insert the lime green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.

NOTICE: Do not use with any device other than Dell Soundbar.

NOTE: Soundbar Power Connector - 12V DC output is for optional Dell Soundbar only.

Back to Contents Page

Back to Contents Page

Solving Problems

Dell™ E198FP Flat Panel Monitor

Monitor Specific Troubleshooting

Common Problems

Product Specific Problems

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Monitor Specific Troubleshooting

Self-Test Feature Check (STFC)

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly

connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

off both your computer and the monitor.

the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of

computer.

on the monitor.

The floating 'Dell - Self-Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video

signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs

shown below will continuously scroll through the screen.

box also appears during normal system operation if the video cable becomes disconnected or damaged.

off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning

properly.

OSD Warning Messages

For OSD-related issues, see OSD Warning Messages

Common Problems

The following table contains general information about common monitor problems you might encounter.

COMMON SYMPTOMS

No Video/ Power LED off

WHAT YOU EXPERIENCE

No picture, monitor is dead

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POSSIBLE SOLUTIONS

Check connection integrity at both ends of the video cable

Electric outlet verification

Ensure power button depressed fully

No Video/ Power LED onNo picture or no brightness

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Increase brightness & contrast controls

Perform monitor self-test feature check

Check for bent or broken pins

Poor FocusPicture is fuzzy, blurry or ghosting

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Push Auto Adjust button

Adjust Phase and Clock controls via OSD

Eliminate video extension cables

Perform monitor reset

Lower video resolution or increase font size

Shaky/Jittery VideoWavy picture or fine movement

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Push Auto Adjust button

Adjust Phase and Clock controls via OSD

Perform monitor reset

Check environmental factors

Relocate and test in another room

Missing PixelsLCD screen has spots

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Cycle power on-off

These are pixels that are permanently off and is a natural defect

that occurs in LCD technology

Stuck-on PixelsLCD screen has bright spots

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Cycle power on-off

These are pixels that are permanently on and is a natural defect

that occurs in LCD technology

Brightness ProblemsPicture too dim or too bright

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Perform monitor reset on "All Settings"

Push Auto Adjust button

Adjust brightness & contrast controls

Geometric DistortionScreen not centered correctly

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Perform monitor reset on "Position Settings Only"

Push auto-adjust button

Adjust the centering controls

Ensure monitor is in proper video mode

Horizontal/Vertical LinesScreen has one or more lines

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Perform monitor reset on "All Settings"

Push Auto Adjust button

Adjust Phase and Clock controls via OSD

Perform monitor self-test feature check and determine if these lines

are also in self-test mode

Check for bent or broken pins

Sync ProblemsScreen is scrambled or appears

torn

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Perform monitor reset on "All Settings"

Push Auto Adjust button

Adjust Phase and Clock controls via OSD

Perform monitor self-test feature check to determine if scrambled

screen appears in self-test mode

Check for bent or broken pins

Boot up in the "safe mode"

LCD ScratchedScreen has scratches or smudges

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Turn monitor off and clean the screen

For cleaning instruction, see Cleaning for Your Monitor.

Safety Related IssuesVisible signs of smoke or sparks

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Do not perform any troubleshooting steps

Monitor needs to be replaced

Intermittent ProblemsMonitor malfunctions on & off

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Ensure monitor is in proper video mode

Ensure video cable connection to computer and to the flat panel is

secure

Perform monitor reset on "All Settings"

Perform monitor self-test feature check to determine if the

intermittent problem occurs in self-test mode

Missing ColorPicture missing color

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Perform monitor self-test feature check

Check connection integrity at both end of the video cable

Check for bent or broken pins

Wrong ColorPicture color not good

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Change the color to "User Preset"

Adjust R/G/B value of "User Preset"

Image retention from a static image left

on the monitor for a long period of time

Faint shadow from the static

image displayed appears on the

screen

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Use the Power Management feature to turn off the monitor at all

times when not in use. Alternatively, use a dynamically changing

screensaver

In OSD Menu, under Reset to Factory Settings, select Enable LCD

Conditioning. Using this option may take several hours before the

image is eliminated

NOTE: Image Burn-in is not covered by your warranty.

Product Specific Problems

SPECIFIC SYMPTOMS

Screen image is too small

WHAT YOU EXPERIENCE

Image is centered on screen, but does not fill entire

viewing area

OSD does not appear on the screen

POSSIBLE SOLUTIONS

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Perform monitor reset on "All Settings"

Cannot adjust the monitor with

the buttons on the front panel

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Turn the monitor off and unplug the power

cord and then plug back and power on

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The OSD Lock is On. Press the menu button

for 15 seconds to unlock the OSD menu.

The monitor will not go into

power saving mode.

No picture, the LED light is green. When press "+",

"-" or "Menu" key, the message " No input signal "

will appear.

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Move mouse or hit any key on the

keyboard on the computer or activate

video player, then access the OSD to set

both Audio/Video to " off " state.

No Input Signal when user

controls pressed

No picture, the LED light is green. When press "+",

"-" or "Menu" key, the message " No input signal "

will appear.

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Check the signal source Make sure the

Computer is not in power saving by moving

mouse or pressing any key on the

keyboard.

Check whether the signal cable is plugged

in and seated properly. Re-plug the signal

cable if necessary.

Re-boot the computer or video player.

Back to Contents Page

Back to Contents Page

Using Your Monitor Stand

Dell™ E198FP Flat Panel Monitor

Attaching the Stand

Organizing Your Cables

Using the Tilt

Removing the Stand

Attaching the Stand

NOTE: Stand is detached when the monitor is shipped from the factory.

the stand on a flat surface.

the groove on the back of the monitor onto the two teeth of upper stand.

the monitor so that the monitor mounting area snaps on/locks to stand.

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to

neatly organize all cables as shown above.

Using the Tilt

With the built-in pedestal, you can tilt the monitor to best suit your viewing needs.

Removing the Stand

After placing the monitor panel on a soft cloth or cushion, press and hold the LCD removal button, and then remove the stand.

NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.

Back to Contents Page

2024年9月22日发(作者:田泽)

Dell™ E198FP Flat Panel Monitor User's Guide

About Your Monitor

Front View

Back View

Side View

Bottom View

Monitor specifications

LCD Monitor Quality & Pixel Policy

Caring for Your Monitor

Solving Problems

Monitor Specific Troubleshooting

Common Problems

Product Specific Problems

Appendix

CAUTION: Safety Instruction

FCC Notice (U.S. Only)

Contacting Dell™

Using Your Monitor Stand

Attaching the Stand

Organizing Your Cables

Using the Tilt

Removing the Stand

Setting Up Your Monitor

Connecting Your Monitor

Using the Front Panel Buttons

Using the OSD

Using the Dell Soundbar (Optional)

Notes, Notices, and Cautions

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,

and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates the potential for property damage, personal injury, or death.

Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the caution is mandated by

regulatory authority.

Information in this document is subject to change without notice.

© 2007-2008 Dell™ Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of

DellInc; Microsoft and Windows are registered trademarks of Microsoft Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an

ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

Model E198FP

April 2007 Rev. A02

Back to Contents Page

About Your Monitor

Dell™ E198FP Flat Panel Monitor

Front View

Back View

Side View

Bottom View

Monitor Specifications

LCD Monitor Quality & Pixel Policy

Caring for Your Monitor

Front View

1 Menu selection button

2 Brightness & Contrast / Down(-) button

3 Auto-Adjust / Up(+) button

4 Power on/off button with LED indicator

Back View

1 Dell Soundbar mounting brackets

2 Security lock slot

3 Stand removal button

4

VESA mounting holes (100mm - behind

attached stand)

Attach the optional Dell Soundbar.

Attach a lock to secure your monitor.

Press to release the stand.

Use to mount monitor.

Refer to this label if you need to contact Dell for

technical support.

List the regulatory approvals.

Help organize cables by passing them through the

holders.

5 Barcode serial number label

6 Regulatory rating label

7 Cable holder

Side View

Right side

Left side

Bottom View

1 AC power cord connector

2 VGA connector

Monitor Specifications

General

Model number E198FP

Flat Panel

Screen type

Screen dimensions

Preset display area:

Horizontal

Active matrix - TFT LCD

19 inches (19-inch diagonal viewable image size)

376.3 mm (14.8 inches)

Vertical

Pixel pitch

Viewing angle

Luminance output

Contrast ratio

Faceplate coating

Backlight

Response Time

301.1 mm (11.8 inches)

0.294 mm

160¢X (Vertical) typical, 160¢X (Horizontal) typical

300 cd/m ²(typ)

800:1 (typ)

Antiglare with hard-coating 3H

4 CCFLs backlight

5ms typical (Black to White)

Resolution

Horizontal scan range

Vertical scan range

Optimal preset resolution

Highest preset resolution

30 kHz to 81 kHz (automatic)

56 Hz to 76 Hz

1280 x 1024 at 60 Hz

1280 x 1024 at 75 Hz

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image size and centering:

Display Mode

VGA, 720 x 400

VGA, 640 x 480

VESA, 640 x 480

VESA, 800 x 600

VESA, 800 x 600

VESA, 1024 x 768

VESA, 1024 x 768

VESA, 1152 x 864

VESA, 1280 x 1024

VESA, 1280 x 1024

Horizontal Vertical Frequency

Frequency (kHz) (Hz)

31.5

31.5

37.5

37.9

46.9

48.4

60.0

67.5

64.0

80.0

70.1

59.9

75.0

60.3

75.0

60.0

75.0

75.0

60.0

75.0

Pixel Clock

(MHz)

28.3

25.2

31.5

40.0

49.5

65.0

78.8

108.0

108.0

135.0

Sync Polarity

(Horizontal/Vertical)

-/+

-/-

-/-

+/+

+/+

-/-

+/+

+/+

+/+

+/+

Electrical

The following table lists the electrical specification:

Video input signals

Synchronization input signals

AC input voltage / frequency / current

Inrush current

Analog RGB: 0.7 Volts +/-5%, 75 ohm input impedance

separate horizontal and vertical,

3.3V Cmos or 5V TTL level, positive or negative sync.

100 to 240 VAC / 50 or 60 Hz + 3 Hz / 1.0 A (Max.)

120V: 40A (Max.)

240V: 80A (Max.)

Physical Characteristics

The following table lists the physical characteristics:

Signal cable type

Dimensions (with stand):

Height

Width

Depth

Weight

Monitor (Stand and Head)

Monitor Flat panel only (VESA Mode)

Weight with packaging

D-sub: Detachable, Analog, 15pin, shipped attached to the

monitor

410.9 mm (16.17 inches)

412.7 mm (16.2 inches)

144.4 mm (5.7 inches)

4.83 kg (10.7 lb)

3.81 kg (8.4 lb)

6.32 kg (13.9 lb)

Environmental

The following table lists the environmental limitation:

Temperature:

Operating

Nonoperating

Humidity:

Operating

Nonoperating

Altitude:

Operating

Nonoperating

Thermal dissipation

5¢X to 35¢XC (41¢X to 95¢XF)

Storage: 0¢X to 60¢XC (32¢X to 140¢XF)

Shipping: -20¢X to 60¢XC(-4¢X to 140¢XF)

10% to 80% (noncondensing)

Storage: 5% to 90% (noncondensing)

Shipping: 5% to 90%(noncondensing)

3,657.6 m (12,000 ft) max

12,192 m (40,000 ft) max

138.44 BTU/hour (maximum)

129.92 BTU/hour (typical)

Power Management Modes

If you have VESA's DPMS compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use.

This is referred to as Power Save Mode*. If input from keyboard, mouse or other input devices is detected by the computer, the monitor will automatically

"wake up". The following table shows the power consumption and signaling of this automatic power-saving feature:

VESA

Modes

Normal

operation

Active-off

mode

Switch off

Horizontal

Sync

Active

Inactive

-

Vertical

Sync

Active

Inactive

-

Video

Active

Blanked

-

Power

Indicator

Green

Amber

Off

Power Consumption

40.6 W (maximum)*

38.1 W (normal)**

Less than 2 W

Less than 1 W

* With Audio

** Without Audio

NOTE: The OSD functions only in the 'normal operation' mode. Otherwise one of the following

messages appears depending upon the selected input.

In Power Save Mode

Press computer power button

or any key on keyboard or move mouse

Activate the computer and wake up the monitor to gain access to the OSD.

Pin Assignments

VGA Connector

Pin

Number

1

2

3

4

5

6

7

8

9

15-pin Side of the

Connected Signal Cable

Video-Red

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

Computer 5V/3.3V

10

11

12

13

14

15

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display

Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If required, the

user can select different settings, but in most cases monitor installation is automatic.

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed

pixel that appears as an extremely tiny dark or bright discolored spot.

In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered

normal and within competitive standards. For more information, see Dell Support site at: .

Caring for Your Monitor

To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.

CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

CAUTION: Before cleaning the monitor, unplug the monitor from the electrical

outlet.

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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the

antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.

Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.

If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.

Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.

Back to Contents Page

Back to Contents Page

Appendix

Dell™ E198FP Flat Panel Monitor

Safety Instructions

FCC Notice (U.S. Only)

Contacting Dell™

CAUTION: Safety Instructions

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,

electrical hazards, and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor:

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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating

current (AC) power available at your location:

¡

115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60

hertz (Hz)), and Taiwan.

¡

230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.

Always be sure that your monitor is electrically rated to operate with the AC power available in your location.

NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage

according to the ranges defined in the "Electrical Specifications" section in the User's Guide.

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Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.

Avoid moving the monitor between locations with large temperature differences.

Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.

Do not store or use the monitor in locations exposed to high humidity or dusty environment.

Do not allow water or other liquids to spill on or into the monitor.

Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.

Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.

To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.

Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located

where they can be stepped on or tripped over.

Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.

Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the

monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor

in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.

Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.

Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and

contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.

Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.

Locate your monitor near an easily accessible electric outlet.

If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an

authorized dealer or service center.

Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified

service personnel.

High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources

of heat.

Unplug the monitor when it is going to be left unused for an extended period of time.

Unplug your monitor from the electric outlet before any service is performed.

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LAMP(S) INSIDE THIS PRODUCT CONTAIN(S) MERCURY AND MUST BE RECYCLED OR DISPOSED OFF ACCORDING TO LOCAL, STATE OR

FEDERAL LAWS. FOR MORE INFORMATION, GO TO /HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT

.

FCC Notice (U.S. Only)

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction

manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital

device pursuant to Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

device may not cause harmful interference.

device must accept any interference received, including interference that may cause undesired operation.

NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this

equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be

determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

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Reorient the receiving antenna.

Relocate the system with respect to the receiver.

Move the system away from the receiver.

Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell™ Inc. or an experienced radio/television technician for additional suggestions.

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:

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Product name: E198FP

Model number: E198FPb

Company name:

Dell Inc.

Worldwide Regulatory Compliance & Environmental Affairs

One Dell Way

Round Rock, Texas 78682 USA

512-338-4400

Contacting DellT

You can contact Dell through the Internet and by phone:

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For support through the web, go to .

For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the

following table.

For support by e-mail, see the e-mail addresses listed in the following table.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.

NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If

you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be

routed appropriately.

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For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use,

contact a local or an international operator.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.

Country (City)

International Access

Code Country Code

City Code

Anguilla

Service Type Area Codes,

Local Numbers, and

Toll-Free Numbers

Web and E-Mail Address

/ai

***********************

toll-free: 800-335-0031

***********************

1-800-805-5924

toll-free:0800-105

34 160 910

29 693 115

***********************

Online Support

E-mail Address

Technical Support,

Customer Service, Sales

Antigua and Barbuda Online Support

Technical Support,

Customer Service, Sales

Aomen

Country Code:853

Technical Support

Customer Service (Xiamen,

China)

Transaction Sales (Xiamen,

China)

Argentina (Buenos

Aires)

Online Support

E-mail for Desktops and

International Access

Code: 00

Country Code: 54

City Code: 11

Portables

E-mail for Servers and

EMC

®

Storage Products

Customer Service

Technical Support– Dell

PowerApp™, Dell

PowerEdge™, Dell

PowerConnect™, and Dell

PowerVault™

Technical Support Services

Sales

***********************

toll-free: 0-800-444-0730

toll-free: 0-800-222-0154

toll-free: 0-800-444-0724

0-810-444-3355

***********************

toll-free: 800-1578

tus

toll-free: 1300 790 877

toll-free: 1300-655-533

toll-free: 1800-633-559

toll-free: 1800-060-889

toll-free: 1300-662-196

************************************

************

Aruba Online Support

Technical Support,

Customer Service, Sales

Australia (Sydney)

International Access

Code: 0011

Country Code: 61

City Code: 2

Online Support

Technical Support

Technical Support for XPS

computers onlycomputers

only

Home and Home Office

Medium and Large

Business

Small Business, Education,

Local Government

Customer Service

Austria (Vienna)

International Access

Code: 900

Country Code: 43

City Code: 1

Online Support

Technical Support for XPS

computers onlycomputers

only

Home/Small Business

Sales

Home/Small Business Fax

Home/Small Business

Customer Service

Home/Small Business

Support

Preferred

Accounts/Corporate

Customer Service

Preferred

Accounts/Corporate

Support

Switchboard

************

************

************

************

************

************

0820 240 530 00

/bs

***********************

toll-free: 1-866-874-3038

/bb

***********************

1-800-534-3142

02 481 92 96

Bahamas Online Support

Technical Support,

Customer Service, Sales

Barbados Online Support

Technical Support,

Customer Service, Sales

Belgium (Brussels)

International Access

Code: 00

Country Code: 32

City Code: 2

Online Support

Technical Support for XPS

computers onlycomputers

only

General Support

General Support Fax

Customer Service

Corporate Sales

Fax

Switchboard

02 481 92 88

02 481 92 95

02 713 15 .65

02 481 91 00

02 481 92 99

02 481 91 00

/bm

***********************

1-877-890-0751

Bermuda Online Support

Technical Support,

Customer Service, Sales

Bolivia Online Support

Technical Support,

Customer Service, Sales

/bo

***********************

toll-free: 800-10-0238

/br

***********************

***********

51 2104 5470

51 2104 5480

0800 970 3390

toll-free: 1-866-278-6820

604 633 4966

604 633 3101

or toll-free: 801 1012

604 633 3101

or toll-free: 801 1012

/ostatus

toll-free: 1-800-247-9362

Brazil

International Access

Code: 00

Country Code: 55

City Code: 51

Online Support

Customer Service and Tech

Support

Technical Support Fax

Customer Service Fax

Sales

British Virgin Islands

Brunei

Country Code: 673

Technical Support,

Customer Service, Sales

Technical Support

(Penang, Malaysia)

Customer Service (Penang,

Malaysia)

Transaction Sales

(Penang, Malaysia)

Canada (North York,

Ontario)

International Access

Code: 011

Online Order Status

Online Support

AutoTech (automated

Hardware and Warranty

Support)

Customer Service

Home/Home Office

Small Business

Medium/Large Business,

Government, Education

Hardware Warranty

Phone Support

XPS Computers Only

Computers for Home/Home

Office

Computers for

Small/Medium/Large

Business, Government

Printers, Projectors,

Televisions, Handheld,

Digital Jukebox, and

Wireless

Sales

Home and Home Office

Sales

Small Business

Medium/Large Business,

Government

Spare Parts and Extended

Service

toll-free: 1-800-847-4096

toll-free: 1-800-906-3355

toll-free: 1-800-387-5757

toll-free: 1-866-398-8977

toll-free: 1-800-847-4096

toll-free: 1-800-387-5757

1-877-335-5767

toll-free: 1-800-999-3355

toll-free: 1-800-387-5752

toll-free: 1-800-387-5755

1 866 440 3355

***********************

1-877-262-5415

/cl

***********************

toll-free: 1230-020-3397

or 800-20-1385

*******************

********************

592 818 1350

toll-free: 800 858 0540

toll-free: 800 858 2969

Cayman Islands Online Support

Technical Support,

Customer Service, Sales

Chile (Santiago)

Country Code: 56

City Code: 2

China (Xiamen)

Country Code: 86

City Code: 592

Online Support

Sales and Customer

Support

Online Support

Technical Support E-mail

Customer Service E-mail

Technical Support Fax

Technical Support – XPS

computers only

Technical Support – Dell™

Dimension™ and Dell

Inspiron™

Technical Support – Dell

OptiPlex™, Dell Latitude™,

and Dell Precision™

Technical Support –

Servers and Storage

toll-free: 800 858 0950

toll-free: 800 858 0960

Technical Support –

Projectors, PDAs, Switches,

Routers, etc.

Technical Support –

Printers

Customer Service

Customer Service Fax

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts

GCP

Large Corporate Accounts

Key Accounts

Large Corporate Accounts

North

Large Corporate Accounts

North Government and

Education

Large Corporate Accounts

East

Large Corporate Accounts

East Government and

Education

Large Corporate Accounts

Queue Team

Large Corporate Accounts

South

Large Corporate Accounts

West

Large Corporate Accounts

Spare Parts

Colombia Online Support

Technical Support,

Customer Service, Sales

Costa Rica Online Support

Technical Support,

Customer Service, Sales

Czech Republic (Prague) Online Support

International Access

Code: 00

Country Code: 420

Technical Support

Customer Service

Fax

Techical Fax

Switchboard

Denmark (Copenhagen)

International Access

Code: 00

Country Code: 45

Online Support

Technical Support for XPS

computers onlycomputers

only

Technical Support

Customer Service –

Relational

Home/Small Business

Customer Service

Switchboard – Relational

Switchboard Fax –

Relational

Switchboard – Home/Small

Business

Switchboard Fax –

Home/Small Business

Dominica Online Support

Technical Support,

Customer Service, Sales

Dominican Republic Online Support

toll-free: 800 858 2920

toll-free: 800 858 2311

toll-free: 800 858 2060

592 818 1308

toll-free: 800 858 2222

toll-free: 800 858 2557

toll-free: 800 858 2055

toll-free: 800 858 2628

toll-free: 800 858 2999

toll-free: 800 858 2955

toll-free: 800 858 2020

toll-free: 800 858 2669

toll-free: 800 858 2572

toll-free: 800 858 2355

toll-free: 800 858 2811

toll-free: 800 858 2621

/co

***********************

01-800-915-4755

/cr

***********************

0800-012-0231

*******************

22537 2727

22537 2707

22537 2714

22537 2728

22537 2711

7010 0074

7023 0182

7023 0184

3287 5505

3287 1200

3287 1201

3287 5000

3287 5001

/dm

***********************

toll-free: 1-866-278-6821

/do

***********************

Technical Support,

Customer Service, Sales

Ecuador Online Support

Technical Support,

Customer Service, Sales

(calling from Quito)

Technical Support,

Customer Service, Sales

(calling from Guayaquil)

El Salvador Online Support

Technical Support,

Customer Service, Sales

Finland (Helsinki)

International Access

Code: 990

Country Code: 358

City Code: 9

Online Support

Technical Support

Customer Service

Switchboard

Fax

Sales under 500

employees

Sales over 500 employees

France (Paris)

(Montpellier)

International Access

Code: 00

Country Code: 33

City Codes: (1) (4)

Online Support:

Technical Support for XPS

computers only

Home and Small Business

Technical Support

Customer Service

Switchboard

Switchboard (calls from

outside of France)

Sales

Fax

Fax (calls from outside of

France)

Corporate

Technical Support

Customer Service

Switchboard

Sales

Fax

Germany (Frankfurt)

International Access

Code: 00

Country Code: 49

City Code: 69

Online Support

Technical Support for XPS

computers only

Technical Support

Home/Small Business

Customer Service

Global Segment Customer

Service

Preferred Accounts

Customer Service

Large Accounts Customer

Service

Public Accounts Customer

Service

Switchboard

Greece

International Access

Code: 00

Country Code: 30

Online Support

Technical Support

Gold Service Technical

Support

Switchboard

Gold Service Switchboard

Sales

Fax

1-800-156-1588

/ec

***********************

toll-free: 999-119-877-655-3355

toll-free: 1800-999-119-877-655-3355

/sv

***********************

800-6132

*******************

0207 533 555

0207 533 538

0207 533 533

0207 533 530

0207 533 540

0207 533 533

0825 387 129

0825 387 270

0825 823 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

01 55 94 71 00

01 55 94 71 00

01 55 94 71 01

************************************

***********

069 9792-7200

0180-5-224400

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7000

00800-44 14 95 18

00800-44 14 00 83

2108129810

2108129811

2108129800

2108129812

Grenada Online Support

Technical Support,

Customer Service, Sales

/gd

***********************

toll-free: 1-866-540-3355

/gt

***********************

1-800-999-0136

***********************

toll-free: 1-877-270-4609

/email

00852-3416 6923

00852-2969 3188

00852-2969 3191

GuatemalaOnline Support

Technical Support,

Customer Service, Sales

Guyana Online Support

Technical Support,

Customer Service, Sales

Hong Kong

International Access

Code: 001

Country Code: 852

Online Support

Technical Support – XPS

computers only

Technical Support –

Dimension and Inspiron

Technical Support –

OptiPlex, Latitude, and Dell

Precision

Technical Support –

Servers and Storage

Technical Support –

Projectors, PDAs, Switches,

Routers, etc.

Customer Service

Large Corporate Accounts

Global Customer Programs

Medium Business Division

Home and Small Business

Division

00852-2969 3196

00852-3416 0906

00852-3416 0910

00852-3416 0907

00852-3416 0908

00852-3416 0912

00852-2969 3105

******************************

*******************************

or

or your city STD code + 60003355

or toll-free: 1-800-425-8045

*****************************

or

or your city STD code + 60003355

ortoll-free:180****8045

***************

or your city STD code + 60003355

or toll-free: 1-800-425-9045

********************

or toll-free: 1-800-425-2066

***********************

toll-free: 1800-4254051

***********************

toll-free: 1800-4252067

1600 33 8044

1600 33 8046

****************************

1850 200 722

1850 543 543

India Online Support

Portable and Desktop

Support

Desktop Support E-mail

Portable Support E-mail

Phone Numbers

Server Support

E-mail

Phone Numbers

Gold Support Only

E-mail

Phone Numbers

XPS Support Only

E-mail

Phone Numbers

Customer Service

Home and Small Business

Large Corporate Accounts

Sales

Large Corporate Accounts

Home and Small Business

Ireland (Cherrywood)

International Access

Code: 00

Country Code: 353

Online Support

Technical Support

XPS computers only

Business computers

City Code: 1

Home computers

At Home Support

Sales

Home

Small Business

Medium Business

Large Business

Sales E-mail

Customer Service

Home and Small Business

Business (greater than

200 employees)

General

Fax/Sales Fax

Switchboard

U.K. Customer Service (dial

within U.K. only)

Corporate Customer

Service (dial within U.K.

only)

U.K. Sales (dial within U.K.

only)

1850 543 543

1850 200 889

1850 333 200

1850 664 656

1850 200 646

1850 200 646

************************

01 204 4014

1850 200 982

01 204 0103

01 204 4444

0870 906 0010

0870 907 4499

0870 907 4000

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 575 035 30

02 577 821

***********************

1-800-440-9205

Italy (Milan)

International Access

Code: 00

Country Code: 39

City Code: 02

Online Support

Home and Small Business

Technical Support

Customer Service

Fax

Switchboard

Corporate

Technical Support

Customer Service

Fax

Switchboard

Jamaica Online Support

Technical Support,

Customer Service, Sales

(dial from within Jamaica

only)

Japan (Kawasaki)

International Access

Code: 001

Country Code: 81

City Code: 44

Online Support

Technical Support – XPS

computers only

Technical Support outside

of Japan – XPS computers

only

Technical Support –

Dimension and Inspiron

Technical Support outside

of Japan – Dimension and

Inspiron

Technical Support – Dell

Precision, OptiPlex, and

Latitude

Technical Support outside

of Japan – Dell Precision,

OptiPlex, and Latitude

Technical Support – Dell

PowerApp, Dell PowerEdge,

Dell PowerConnect, and

Dell PowerVault

Technical Support outside

of Japan – PowerApp,

PowerEdge,

PowerConnect, and

PowerVault

Technical Support –

Projectors, PDAs, Printers,

Routers

Technical Support outside

of Japan – Projectors,

PDAs, Printers, Routers

toll-free: 0120-937-786

81-44-520-1235

toll-free: 0120-198-226

81-44-520-1435

toll-free:0120-198-433

81-44-556-3894

toll-free: 0120-198-498

81-44-556-4162

toll-free: 0120-981-690

81-44-556-3468

Faxbox Service

24-Hour Automated Order

Status Service

Customer Service

Business Sales Division -

up to 400 employees

Preferred Accounts Division

Sales - over 400 employees

Public Sales - government

agencies, educational

institutions, and medical

institutions

Global Segment Japan

Individual User

Individual User Online

Sales

Individual User Real Site

Sales

Korea (Seoul)

International Access

Code: 001

Country Code: 82

City Code: 2

Online Support

Technical Support for XPS

computers only

Technical Support,

Customer Service

Technical Support –

Dimension, PDA,

Electronics, and

Accessories

Sales

Fax

Switchboard

Latin America Customer Technical

Support (Austin, Texas,

U.S.A.)

Customer Service (Austin,

Texas, U.S.A.)

Fax (Technical Support and

Customer Service) (Austin,

Texas, U.S.A.)

Sales (Austin, Texas,

U.S.A.)

SalesFax (Austin, Texas,

U.S.A.)

Luxembourg

International Access

Code: 00

Country Code: 352

Online Support

Support

Home/Small Business

Sales

Corporate Sales

Customer Service

Fax

Malaysia (Penang)

International Access

Code: 00

Country Code: 60

City Code: 4

Online Support

Technical Support - XPS

computers only

Technical Support - Dell

Precision, OptiPlex, and

Latitude

Technical Support -

Dimension, Inspiron, and

Electronics and Accessories

Technical Support -

PowerApp, PowerEdge,

PowerConnect, and

PowerVault

Customer Service

Transaction Sales

Corporate Sales

Mexico

International Access

Code: 00

Country Code: 52

Online Support

Technical Support

Sales

Customer Service

044-556-3490

044-556-3801

044-556-4240

044-556-1465

044-556-3433

044-556-5963

044-556-3469

044-556-1657

044-556-2203

044-556-4649

toll-free: 080-999-0283

toll-free: 080-200-3800

toll-free: 080-200-3801

toll-free: 080-200-3600

2194-6202

2194-6000

512 728-4093

512 728-3619

512 728-3883

512 728-4397

512 728-4600

or 512 728-3772

342 08 08 075

+32 (0)2 713 15 96

26 25 77 81

+32 (0)2 481 91 19

26 25 77 82

toll-free: 1 800 885 784

toll-free: 1 800 880 193

toll-free: 1 800 881 306

toll-free: 1800 881 386

toll-free: 1800 881 306(option6)

toll-free: 1 800 888 202

toll-free: 1 800 888 213

/mx

***********************

001-866-563-4425

50-81-8800

or 01-800-888-3355

001-877-384-8979

or 001-877-269-3383

Main 50-81-8800

or 001-800-888-3355

or001-866-851-1754

***********************

toll-free: 1-866-278-6822

***********************

001-800-882-1519

020 674 45 94

020 674 45 00

020 674 47 66

020 674 42 00

020 674 4325

020 674 55 00

020 674 50 00

020 674 47 75

020 674 47 50

020 674 50 00

020 674 47 50

/contactus

toll-free: 0800 335 540

0800 441 567

/ni

***********************

001-800-220-1377

815 35 043

671 16882

671 17575

23162298

671 16800

671 16865

/pa

***********************

011-800-507-1264

/pe

***********************

0800-50-669

************************

57 95 700

57 95 999

57 95 999

57 95 806

57 95 998

57 95 999

707200149

800 300 413

MontserratOnline Support

Technical Support,

Customer Service, Sales

Netherlands AntillesOnline Support

Technical Support,

Customer Service, Sales

Netherlands

(Amsterdam)

International Access

Code: 00

Country Code: 31

City Code: 20

Online Support

Technical Support for XPS

computers only

Technical Support

Technical Support Fax

Home/Small Business

Customer Service

Relational Customer

Service

Home/Small Business

Sales

Relational Sales

Home/Small Business

Sales Fax

Relational Sales Fax

Switchboard

Switchboard Fax

New Zealand

International Access

Code: 00

Country Code: 64

Online Support

Technical Support for XPS

computers only

Technical Support,

Customer Service, Sales

Online Support

Technical Support,

Customer Service, Salesz

Nicaragua

Norway (Lysaker)

International Access

Code: 00

Country Code: 47

Online Support

Technical Support for XPS

computers only

Technical Support

Relational Customer

Service

Home/Small Business

Customer Service

Switchboard

Fax Switchboard

PanamaOnline Support

Technical Support,

Customer Service, Sales

PeruOnline Support

Technical Support,

Customer Service, Sales

Poland (Warsaw)

International Access

Code: 011

Country Code: 48

City Code: 22

Online Support

Customer Service Phone

Customer Service

Sales

Customer Service Fax

Reception Desk Fax

Switchboard

Portugal

International Access

Code: 00

Online Support

Technical Support

Customer Service

Country Code: 351

Puerto Rico

Sales 800 300 410 or 800 300 411 or

800 300 412 or 21 422 07 10

21 424 01 12

/pr

***********************

toll-free: 1-866-390-4695

or 1-866-851-1760

1-877-537-3355

/kn

***********************

toll-free: 1-866-540-3355

/lc

***********************

toll-free: 1-866-464-4352

/vc

***********************

toll-free: 1-866-464-4353

Fax

Online Support

Technical Support

Customer Service and

Sales

St. Kitts and Nevis Online Support

Technical Support,

Customer Service, Sales

St. Lucia Online Support

Technical Support,

Customer Service, Sales

St. Vincent and the

Grenadines

Online Support

Technical Support,

Customer Service, Sales

Singapore (Singapore)

International Access

Code: 005

Country Code: 65

NOTE: The phone numbers

in this section should be

called from within

Singapore or Malaysia only.

Online Support

Technical Support – XPS

computers only

Technical Support –

Dimension, Inspiron, and

Electronics and Accessories

Technical Support –

OptiPlex, Latitude, and Dell

Precision

Technical Support –

PowerApp, PowerEdge,

PowerConnect, and

PowerVault

Customer Service

Transaction Sales

Corporate Sales

toll-free: 1800 394 7464

toll-free: 1800 394 7430

toll-free: 1800 394 7488

toll-free: 1800 394 7478

toll-free: 1800 394 7430(option6)

toll-free: 1 800 394 7412

toll-free: 1 800 394 7419

*******************

02 5441 5727

420 22537 2707

02 5441 8328

02 5441 8328

02 5441 7585

************************

011 709 7713

011 709 7710

011 709 7707

011 709 7700

011 706 0495

011 709 7700

604 633 4810

Slovakia (Prague)

International Access

Code: 00

Country Code: 421

Online Support

Technical Support

Customer Service

Fax

Tech Fax

Switchboard (Sales)

South Africa

(Johannesburg)

International Access

Code:

09/091

Country Code: 27

City Code: 11

Southeast Asian and

Pacific Countries

Spain (Madrid)

International Access

Code: 00

Country Code: 34

City Code: 91

Online Support

Gold Queue

Technical Support

Customer Service

Sales

Fax

Switchboard

Technical Support,

Customer Service, and

Sales (Penang, Malaysia)

Online Support

Home and Small Business

Technical Support

Customer Service

Sales

Switchboard

902 100 130

902 118 540

902 118 541

902 118 541

Fax

Corporate

Technical Support

Customer Service

Switchboard

Fax

Sweden (Upplands

Vasby)

International Access

Code: 00

Country Code: 46

City Code: 8

Online Support

Technical Support for XPS

computers only

Technical Support

Relational Customer

Service

Home/Small Business

Customer Service

Employee Purchase

Program (EPP) Support

Technical Support Fax

Sales

Switzerland (Geneva)

International Access

Code: 00

Country Code: 41

City Code: 22

Online Support

Technical Support for XPS

computers only

Technical Support – Home

and Small Business

Technical Support –

Corporate

Customer Service – Home

and Small Business

Customer Service –

Corporate

Main

Fax

Sales

Taiwan

International Access

Code: 002

Country Code: 886

Online Support

Technical Support – XPS

computers only

Technical Support –

OptiPlex, Latitude,

Inspiron, Dimension, and

Electronics and Accessories

Technical Support –

servers and storage

Customer Service

Transaction Sales

Corporate Sales

Thailand

International Access

Code: 001

Country Code: 66

Online Support

Technical Support

(OptiPlex, Latitude, and

Dell Precision)

Technical Support

(PowerApp, PowerEdge,

PowerConnect, and

PowerVault)

Customer Service

Corporate Sales

Transaction Sales

Trinidad/Tobago Online Support

Technical Support,

Customer Service, Sales

Turks and Caicos Islands Online Support

Technical Support,

Customer Service, Sales

U.K. (Bracknell) Online Support

902 118 539

902 100 130

902 115 236

91 722 92 00

91 722 95 83

77 134 03 40

08 590 05 199

08 590 05 642

08 587 70 527

020 140 14 44

08 590 05 594

08 587 705 81

************************************

0848 33 88 57

0844 811 411

0844 822 844

0848 802 202

0848 821 721

0848 335 599

022 799 01 90

022 799 01 01

/email

toll-free: 0080 186 3085

toll-free: 0080 186 1011

toll-free: 0080 160 1256

toll-free: 0080 160 1250

(option 5)

toll-free:0080 165 1228

toll-free: 0080 165 1227

toll-free: 1800 0060 07

toll-free: 1800 0600 09

toll-free: 1800 006 007

(option7)

toll-free: 1800 006 009

toll-free: 1800 006 006

/tt

***********************

1-888-799-5908

/tc

***********************

toll-free: 1-877-441-4735

International Access

Code: 00

Country Code: 44

City Code: 1344

Customer Service Online

Sales

Home and Small Business

Sales

Corporate/Public Sector

Sales

Customer Service

Home and Small Business

Corporate

Preferred Accounts (500–

5000 employees)

Global Accounts

Central Government

Local Government &

Education

Health

Technical Support

XPS Computers Only

Corporate/Preferred

Accounts/PAD (1000+

employees)

Other Dell Products

General

Home and Small Business

Fax

****************************

/uk/en/ECare/Form/

0870 907 4000

01344 860 456

0870 906 0010

01344 373 185

0870 906 0010

01344 373 186

01344 373 193

01344 373 199

01344 373 194

***********

0870 908 0500

***********

0870 907 4006

/uy

***********************

toll-free: 000-413-598-2521

toll-free: 1-877-Dell™TY

(1-877-335-5889)

toll-free: 1-800-727-8320

toll-free: 1-800-232-8544

toll-free: 1-800-624-9896

toll-free: 1-800-247-9362

toll-free: 1-800-456-3355

toll-free: 1-877-671-3355

toll-free: 1-800-981-3355

toll-free: 1-800-727-1100

toll-free: 1-800-274-1550

toll-free: 1-888-977-3355

toll-free: 1-800-274-7799

toll-free: 1-877-459-7298

toll-free: 1-800-624-9897

toll-free: 1-800-433-9014

toll-free: 1-800-456-3355

toll-free: 1-877-671-3355

toll-free: 1-800-981-3355

toll-free: 1-800-727-1100

toll-free: 1-800-274-1550

toll-free: 1-888-977-3355

toll-free: 1-800-274-7799

toll-free: 1-800-695-8133

Uruguay Online Support

Technical Support,

Customer Service, Sales

U.S.A. (Austin, Texas)

International Access

Code: 011

Country Code: 1

Dell Services for the Deaf,

Hard-of-Hearing, or

Speech-Impaired

Fax

Technical Support

XPS

Home and Home Office

Portable and Desktop

AutoTech

Small Business

Medium and Large

Business

State and Local

Government

Federal Government

Healthcare

K-12 Education

Higher Education

Printers, Projectors, PDAs,

and MP3 Players

Customer Service

Automated Order Status

Small Business

Medium and Large

Business

State and Local

Government

Federal Government

Healthcare

K-12 Education

Higher Education

Employee Purchase

Program (EPP)

Financial Services

Leases and Loans

Dell Preferred Accounts

(DPA)

Sales

Dell Outlet Store

Software and Peripherals

Sales

U.S. Virgin Islands Online Support

Technical Support,

Customer Service, Sales

Venezuela Online Support

Technical Support,

Customer Service, Sales

toll-free: 1-877-577-3355

toll-free: 1-800-283-2210

1-800-289-3355 or 1-800-879-3355

toll-free: 1-888-798-7561

toll-free: 1-800-671-3355

/vi

***********************

toll-free: 1-877-702-4360

/ve

***********************

0800-100-4752

Back to Contents Page

Back to Contents Page

Setting Up Your Monitor

Dell™ E198FP Flat Panel Monitor

Connecting Your Monitor

Using the Front Panel Buttons

Using the OSD

Using the Dell Soundbar (Optional)

Connecting Your Monitor

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

off your computer and unplug its power cable.

t the blue (analog D-sub) display connector cable to the corresponding video port on the back of your computer. (The graphic is for illustration

only. System appearance may vary).

t the power cable for your display to the power port on the back of the display.

the power cables of your computer and your display into a nearby outlet. Your monitor is equipped with an automatic power supply for a voltage

range from 100 to 240 Volt at a frequency of 50/60 Hz. Be sure that your local power is within the supported range. If you are unsure, ask your

electricity supplier.

on your display and computer.

If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting.

Using the Front Panel Buttons

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,

an OSD shows their numeric values as they change.

A The 'MENU' button is used to open the on-screen display (OSD), select function icons, exit from menus and sub-menus, and

to exit the OSD. See Accessing the Menu System.

MENU

B

Use this button for direct access to the 'Brightness' and 'Contrast' control menu.

Brightness/Contrast Hot

Key

B

C

Use these buttons to adjust (decrease/increase ranges) items in the OSD.

- and + buttons

NOTE: You can activate automatic scroll feature by pressing and holding either + or - button.

Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor self-

adjusts to the current input:

Auto Adjust In Progress

C

Auto Adjust

Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After using 'Auto Adjustment',

you can further tune your monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.

NOTE: Auto Adjust will not occur if you press the button while there are no active video

input signals, or attached cables.

D The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.

The Power button turns the monitor on and off.

Power Button & Indicator

On Screen Menu/Display (OSD)

Direct-Access Functions

Function

Auto adjustment

Auto Adjust In Progress

Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After

using Auto Adjustment, you can further tune your monitor by using the Pixel Clock and Phase

controls in the OSD.

NOTE: Auto Adjust will not occur if you press the button while there are no active video input

signals, or attached cables.

Brightness / Contrast

With the menu off, push

The Brightness function adjusts the luminance of the flat panel.

Adjust 'Brightness' first, then adjust 'Contrast' only if further adjustment is necessary.

"+" increase 'brightness'

" - "decrease 'brightness'

The Contrast function adjusts the degree of difference between darkness and lightness on the

display screen.

"+" increase the 'contrast'

"-" decrease the 'contrast'

button to display the 'Brightness' and 'Contrast' adjustment menu.

Adjustment Method

Use this button to activate automatic setup and adjustment. The following dialog will appear on

screen as the monitor self-adjusts to the current input:

Using the OSD

Accessing the Menu System

the menu off, push the MENU button to open the OSD system and display the main features menu.

A Function icons B Main Menu C Menu icon

D Sub-Menu name E Resolution

the - and + buttons to move between the function icons. As you move from one icon to another, the function name is highlighted to reflect the

function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available for the

monitor.

the MENU button once to activate the highlighted function; Push -/+ to select the desired parameter, push menu to enter the slidebar

then use the - and + buttons, according to the indicators on the menu, to make your changes.

the MENU button once to return to the main menu to select another function or push the MENU button two or three times to exit from the OSD.

Icon Menu Name Description

and Sub-

menus

EXIT

Positioning

Positioning moves the viewing area around on the monitor screen.

This is used to exit out of the 'Main menu'.

HorizontalWhen making changes to either the Horizontal or Vertical settings, no changes will occur to the size of the viewing area; the image

Verticalgets shifted based on what you select.

Minimum is '0' (-). Maximum is '100' (+).

Image

Settings

Auto AdjustEven though your computer system can recognize your new flat panel monitor on startup, the 'Auto Adjustment' function will optimize

the display settings for use with your particular setup.

NOTE: In most cases, 'Auto Adjust' produces the best image for your configuration; you can directly access this function via Auto

Adjustment hotkey.

Pixel ClockThe 'Phase' and 'Pixel Clock' adjustments allow you to more closely adjust your monitor to your preference. Select Image Settings in

the main OSD to access these settings.

Use the - and + buttons to adjust interference. Minimum: 0 ~ Maximum: 100

PhaseIf satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock adjustment and then use Phase again.

NOTE: This function may change the width of the display image. Use the 'Horizontal' function of the 'Position' menu to center the

display image on the screen.

Color

Settings

'Color Settings' adjusts the color temperature and saturation.

Normal 'Normal Preset' is selected to obtain the default (factory) color settings.

Preset

Blue Preset'Blue Preset' is selected to obtain a bluish tint. This color setting is typically used for text based applications (Spreadsheets,

Programming, Text Editors etc.).

Red Preset'Red Preset' is selected to obtain a redder tint. This color setting is typically used for color intensive applications (Photograph Image

Editing, Multimedia, Movies etc.).

User Preset'User Preset': Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit

increments, from '0' to '100'.

NOTE: 'Color temperature' is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue' and

'Red') favor blue and red accordingly. Select each one to see how each range suits your eye; or utilize the 'User Preset' option to

customize the color settings to your exact choice.

OSD SettingsEach time the OSD opens, it displays in the same location on the screen. 'OSD Settings' (horizontal/vertical) provides control over this

location.

Horizontal - and + buttons move OSD to the left and right.

Position

Vertical - and + buttons move OSD down and up.

Position

OSD Hold The OSD stays active for as long as it is in use.

Time'OSD Hold Time': Sets the length of time the OSD will remain active after the last time you pressed a button.

Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.

NOTE: Default 'OSD hold time' is 20 seconds.

OSD Lock'OSD Lock': Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons are locked

except the menu button.

All buttons can be locked or unlocked when the 'Menu' button is pushed and held for over 15 seconds.

NOTE: When the OSD is locked, pressing the'Menu button will take the user directly to the 'OSD settings' menu, with 'OSD Lock'

preselected on entry. Select 'No'(-) to unlock and allow user access to all applicable settings.

Language

Language sets the OSD to display in one of the five languages (English, Español, Français, Deutsch, Japanese).

NOTE: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer.

Factory

Reset

Factory Reset returns the settings to the factory preset values for the selected group of functions.

Exit is used to exit out of Factory Reset menu.

For All settings, all user adjustable settings are reset at one time except language settings.

IR - This feature will help reduce minor cases of image retention.

Enable LCD Conditioning: If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image

retention. Using the LCD Conditioning feature may take several hours. Severe cases of image retention are known as burn-in, the

LCD Conditioning feature does not remove burn-in.

NOTE: Use LCD Conditioning only when you experience a problem with image retention.

Below warning message appears once user select "Enable LCD Conditioning":

NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.

DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor parameters (brightness, color, balance,

etc.) via software applications on your PC.

Select Disable to disable this feature.

For best user experience and optimum performance of your monitor, keep this feature enabled.

NOTE:If user select 'disable' for DDC/CI,the warning message will appear on user can select Yes or No according to

need.

Automatic Save

With the OSD open, if you make an adjustment and then either proceed to another menu, or exit the OSD, the monitor automatically saves any adjustments

you have made. If you make an adjustment and then wait for the OSD to disappear the adjustment will also be saved.

OSD Warning Messages

A warning message appears on the screen indicating that the monitor is out of sync.

Cannot Display This Video Mode

Optimum resolution 1280 X 1024 60Hz

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to

use. See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.

NOTE: The floating 'Dell - self-test Feature Check' dialog will appear on-screen if the monitor cannot sense a video signal.

Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.

See Troubleshooting for more information.

Using the Dell Soundbar (Optional)

The Dell Soundbar is a four-speaker, two-channel system adaptable to mount on Dell™ Flat Panel Displays. The Soundbar has a rotary volume and on/off

control to adjust the overall system level, a blue LED for power indication, and two audio headset jacks.

1. Headphone connectors

2. Power indicator

3. Power/Volume control

Soundbar Attachment to the Monitor

1.

2.

3.

4.

5.

Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.

Slide the Soundbar to the left until it snaps into the place.

Connect the Soundbar with the power brick.

Plug the power cables of the power brick into a nearby outlet.

Insert the lime green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.

NOTICE: Do not use with any device other than Dell Soundbar.

NOTE: Soundbar Power Connector - 12V DC output is for optional Dell Soundbar only.

Back to Contents Page

Back to Contents Page

Solving Problems

Dell™ E198FP Flat Panel Monitor

Monitor Specific Troubleshooting

Common Problems

Product Specific Problems

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Monitor Specific Troubleshooting

Self-Test Feature Check (STFC)

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly

connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

off both your computer and the monitor.

the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of

computer.

on the monitor.

The floating 'Dell - Self-Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video

signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs

shown below will continuously scroll through the screen.

box also appears during normal system operation if the video cable becomes disconnected or damaged.

off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning

properly.

OSD Warning Messages

For OSD-related issues, see OSD Warning Messages

Common Problems

The following table contains general information about common monitor problems you might encounter.

COMMON SYMPTOMS

No Video/ Power LED off

WHAT YOU EXPERIENCE

No picture, monitor is dead

l

l

l

POSSIBLE SOLUTIONS

Check connection integrity at both ends of the video cable

Electric outlet verification

Ensure power button depressed fully

No Video/ Power LED onNo picture or no brightness

l

l

l

Increase brightness & contrast controls

Perform monitor self-test feature check

Check for bent or broken pins

Poor FocusPicture is fuzzy, blurry or ghosting

l

l

l

l

l

Push Auto Adjust button

Adjust Phase and Clock controls via OSD

Eliminate video extension cables

Perform monitor reset

Lower video resolution or increase font size

Shaky/Jittery VideoWavy picture or fine movement

l

l

l

l

l

Push Auto Adjust button

Adjust Phase and Clock controls via OSD

Perform monitor reset

Check environmental factors

Relocate and test in another room

Missing PixelsLCD screen has spots

l

l

Cycle power on-off

These are pixels that are permanently off and is a natural defect

that occurs in LCD technology

Stuck-on PixelsLCD screen has bright spots

l

l

Cycle power on-off

These are pixels that are permanently on and is a natural defect

that occurs in LCD technology

Brightness ProblemsPicture too dim or too bright

l

l

l

Perform monitor reset on "All Settings"

Push Auto Adjust button

Adjust brightness & contrast controls

Geometric DistortionScreen not centered correctly

l

l

l

l

Perform monitor reset on "Position Settings Only"

Push auto-adjust button

Adjust the centering controls

Ensure monitor is in proper video mode

Horizontal/Vertical LinesScreen has one or more lines

l

l

l

l

l

Perform monitor reset on "All Settings"

Push Auto Adjust button

Adjust Phase and Clock controls via OSD

Perform monitor self-test feature check and determine if these lines

are also in self-test mode

Check for bent or broken pins

Sync ProblemsScreen is scrambled or appears

torn

l

l

l

l

l

l

Perform monitor reset on "All Settings"

Push Auto Adjust button

Adjust Phase and Clock controls via OSD

Perform monitor self-test feature check to determine if scrambled

screen appears in self-test mode

Check for bent or broken pins

Boot up in the "safe mode"

LCD ScratchedScreen has scratches or smudges

l

l

Turn monitor off and clean the screen

For cleaning instruction, see Cleaning for Your Monitor.

Safety Related IssuesVisible signs of smoke or sparks

l

l

Do not perform any troubleshooting steps

Monitor needs to be replaced

Intermittent ProblemsMonitor malfunctions on & off

l

l

l

l

Ensure monitor is in proper video mode

Ensure video cable connection to computer and to the flat panel is

secure

Perform monitor reset on "All Settings"

Perform monitor self-test feature check to determine if the

intermittent problem occurs in self-test mode

Missing ColorPicture missing color

l

l

l

Perform monitor self-test feature check

Check connection integrity at both end of the video cable

Check for bent or broken pins

Wrong ColorPicture color not good

l

l

Change the color to "User Preset"

Adjust R/G/B value of "User Preset"

Image retention from a static image left

on the monitor for a long period of time

Faint shadow from the static

image displayed appears on the

screen

l

l

Use the Power Management feature to turn off the monitor at all

times when not in use. Alternatively, use a dynamically changing

screensaver

In OSD Menu, under Reset to Factory Settings, select Enable LCD

Conditioning. Using this option may take several hours before the

image is eliminated

NOTE: Image Burn-in is not covered by your warranty.

Product Specific Problems

SPECIFIC SYMPTOMS

Screen image is too small

WHAT YOU EXPERIENCE

Image is centered on screen, but does not fill entire

viewing area

OSD does not appear on the screen

POSSIBLE SOLUTIONS

l

Perform monitor reset on "All Settings"

Cannot adjust the monitor with

the buttons on the front panel

l

Turn the monitor off and unplug the power

cord and then plug back and power on

l

The OSD Lock is On. Press the menu button

for 15 seconds to unlock the OSD menu.

The monitor will not go into

power saving mode.

No picture, the LED light is green. When press "+",

"-" or "Menu" key, the message " No input signal "

will appear.

l

Move mouse or hit any key on the

keyboard on the computer or activate

video player, then access the OSD to set

both Audio/Video to " off " state.

No Input Signal when user

controls pressed

No picture, the LED light is green. When press "+",

"-" or "Menu" key, the message " No input signal "

will appear.

l

l

l

Check the signal source Make sure the

Computer is not in power saving by moving

mouse or pressing any key on the

keyboard.

Check whether the signal cable is plugged

in and seated properly. Re-plug the signal

cable if necessary.

Re-boot the computer or video player.

Back to Contents Page

Back to Contents Page

Using Your Monitor Stand

Dell™ E198FP Flat Panel Monitor

Attaching the Stand

Organizing Your Cables

Using the Tilt

Removing the Stand

Attaching the Stand

NOTE: Stand is detached when the monitor is shipped from the factory.

the stand on a flat surface.

the groove on the back of the monitor onto the two teeth of upper stand.

the monitor so that the monitor mounting area snaps on/locks to stand.

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to

neatly organize all cables as shown above.

Using the Tilt

With the built-in pedestal, you can tilt the monitor to best suit your viewing needs.

Removing the Stand

After placing the monitor panel on a soft cloth or cushion, press and hold the LCD removal button, and then remove the stand.

NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.

Back to Contents Page

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