2024年10月25日发(作者：谈浩然)
Quick Start Guide
D360-RE
Drinkwell
®
Plastic 360 Pet Fountain
Please read this entire guide before beginning.
Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most
memorable moments together. Your new 360 Pet Fountain is designed to entice your pet to stay hydrated and healthy.
We know that safe pets make happy owners. Before getting started, please take a moment to read through the
important safety information. If you have any questions, please don’t hesitate to contact us.
Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems Corporation may be
referred to collectively as “We” or “Us”.
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not
avoided, could result in harm to your pet.
NOTICE is used to address safe use practices not related to personal injury.
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire,
electric shock and/or injury to persons, including the following:
• Read all instructions before using this product.
• To reduce the risk of injury, close supervision is necessary when an appliance is used by or near children.
• To protect against electric shock, do not place electrical power cord or plug in water or other liquids.
• Do not operate any appliance if it has a damaged electrical power cord or plug, or if it is malfunctioning or has
been damaged. Call the Customer Care Center immediately for further instructions.
• To reduce the risk of electric shock, do not place or store an appliance where it can fall or be pulled into a bathtub
or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts and before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do not attempt
to unplug.
• Examine this appliance after installation. Do not plug into electrical outlet if there is water on the electrical power
cord or plug.
• Do not allow pets to chew on or swallow any parts. If you are concerned your pet may chew the power cord,
purchase a cord conduit (a hard plastic protector) at any hardware store.
• The plastic fountain parts are BPA-FREE. However, some animals have been known to be sensitive to plastic food
and water containers. If your animal shows signs of an allergic reaction to the plastic, please discontinue use until
you have consulted with your veterinarian.
2
Customer Care Center +1 (800) 732-2677
• The fountain is intended to run continuously (always plugged into an electrical outlet), as long as the water level
is maintained and the fountain is cleaned regularly. Be sure to check the water level regularly to help prevent
damage to the pump, as your pet will drink the water, and some may evaporate.
• Do not attempt repairs on the pump.
• Do not pull on the electrical power cord to remove the plug from the electrical outlet.
• To unplug, grasp the plug, not the electrical power cord.
• To avoid the possibility of the plug or electrical outlet getting wet, the electrical outlet should always be above the
level of the fountain.
• If an extension cord is necessary, an extension cord with a proper rating should be used.
• The electrical use of this appliance is 2.5 watts.
• The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do not
modify the appliance.
• Do not install or store appliance where it will be exposed to weather or temperatures below 40° F.
• Read and observe all important notices listed on the appliance and in the packaging.
• Never wash the filter with soapy water as the soap residue will seep into the filter and cannot be removed. Only
rinse the filter with water.
• Use only PetSafe
®
Brand authorized replacement filters. If unauthorized filters are used, the warranty may
be voided.
• Do not use outdoors. Do not run dry. For indoor household use only.
SAVE THESE INSTRUCTIONS
In the Box
Cone
Flow Control
Cap
Filter Housing
Bowl
Filter Housing
Cap
Interchangable Spout Rings (5 versions)
Intake Tube
Holder
Intake Tube
Foam Filter
Pump
Power
Adaptor
Carbon Filter
3
Start Here
1. Remove the cone by twisting counter clockwise
to unlock the tabs from the bowl. Lift up and
set aside.
1
Unlocked
2. Flip the bowl upside down and unhook the
electrical cord from the 2 cord clips. Pull the cord
through the cord pass-through in the bowl.
2
Cord Clips
3
3. Remove the intake tube from the pump by lifting up.
4. Remove the pump from the bowl.
5. Take the pump apart by first removing the
faceplate. You may need to use a fingernail to
pry it off.
5
4
Customer Care Center +1 (800) 732-2677
6. Remove the teardrop-shaped stator by pulling up
on the small lip.
6
7. Use a fingernail to pull out the impeller, which is
held in place magnetically.
8. Rinse all fountain components (except for the
power adaptor) with warm water before using the
pet fountain. This will remove any residue from the
manufacturing process.
9. Reassemble the fountain.
7
10. Remove the flow control cap from the filter housing
10
by lifting up. Gently lift up on the spout ring to
access the filter housing cap.
11. Unscrew the filter housing cap.
11
5
12. Rinse the carbon filter under water and insert it into
12
the housing with the pull-tab facing up.
13. Screw on the filter housing cap.
13
14. Align the side grooves of the housing with the inner
14
notches of the cone opening.
15. Turn housing clockwise until it locks in place.
16. Place 1 of the 5 spout rings on top of the housing
cap and press down to secure.
16
6
Customer Care Center +1 (800) 732-2677
17. Align the flow control cap with the raised notches
17
on the housing cap. Press down to snap into
place. Turn the cap clockwise to increase the flow
and turn counter clockwise to decrease.
18. Pick up the fountain by the bowl and place it in a
desired location. Pour water into the bowl. Leave a
½ inch of space between the water level and the
rim of the bowl.
Raised Notches
19. Make sure the electrical power cord, the adaptor
and your hands are completely dry. Connect the
in-line plug and make sure no silver is showing,
then plug the adaptor into a standard electrical
wall outlet.
19
NOTE: Never let the water level fall below 1 in. from the base of the bowl, or your pump might fail.
Pet Fountain Cleaning
NOTE: Replace the carbon filter every 2 to 4 weeks and replace the foam filter every 1 to 2 months.
1. Unplug the fountain, and disconnect the in-line plug.
2. Pick up the pet fountain by the bowl, and take it to the sink.
3. Disassemble the pet fountain and discard the carbon filter and the foam filter.
4. Reference page 4 for instructions on cleaning your pump. You can use the motor brush from the Drinkwell
®
Cleaning
Kit to clean inside the pump. Use a solution of 80% water and 20% white vinegar to remove hard water buildup.
5. Wash all other parts with warm water and soap, or place in the top rack of the dishwasher.
6. Reassemble pet fountain.
NOTE: Do not place the adaptor or pump in the dishwasher.
Replacement Parts and Accessories
Replacement parts and accessories for your fountain can be purchased by visiting or by
contacting our Customer Care Center at 1-800-732-2677.
PART DESCRIPTION
Drinkwell
®
360 Fountain Carbon Filters (3-Pack)
Drinkwell 360 Plastic Fountain Foam Filters (2-Pack)
Drinkwell 360 Fountain Replacement Pump
Drinkwell 360 Plastic Fountain Plumbing Kit
Drinkwell 360 Plastic Fountain Multi-Streams Kit
Drinkwell 360 Plastic Fountain Flow Adjustment Kit
Drinkwell
®
Fountain Cleaning Kit
REPLACEMENT PART NUMBER
PAC00-13712
RF360-PRE
PAC00-13206
PAC00-13115
PAC00-13114
PAC00-13113
CKPH
7
Customer Care International
USA & Canada - Tel: 800-732-2677 – Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Terms of Use and Limitation of Liability
1. Terms of Use
The use of this product is subject to your acceptance without modification of the terms, conditions and notices
contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If
you do not wish to accept these terms, conditions, and notices, please return the Product, unused, in its original
packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase
for a full refund.
2. Proper Use
Proper Use includes, without limitation, reviewing the entire Operating Guide and any specific safety information
statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you
are unsure whether this Product is appropriate for your pet, please consult your veterinarian or certified trainer
prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that
these training products are not used if your pet is aggressive and accepts no liability for determining suitability in
individual cases.
3. No Unlawful or Prohibited Use
This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this
product in a way that is not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect,
punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of
or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this
product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product
from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding
on you as if incorporated herein.
Warranty
One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this
Product and its terms can be found at and/or are available by contacting your local Customer Care
Center: Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
+1 (800) 732-2677
RE400-2165/1
©2019 Radio Systems Corporation
2024年10月25日发(作者：谈浩然)
Quick Start Guide
D360-RE
Drinkwell
®
Plastic 360 Pet Fountain
Please read this entire guide before beginning.
Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most
memorable moments together. Your new 360 Pet Fountain is designed to entice your pet to stay hydrated and healthy.
We know that safe pets make happy owners. Before getting started, please take a moment to read through the
important safety information. If you have any questions, please don’t hesitate to contact us.
Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems Corporation may be
referred to collectively as “We” or “Us”.
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not
avoided, could result in harm to your pet.
NOTICE is used to address safe use practices not related to personal injury.
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire,
electric shock and/or injury to persons, including the following:
• Read all instructions before using this product.
• To reduce the risk of injury, close supervision is necessary when an appliance is used by or near children.
• To protect against electric shock, do not place electrical power cord or plug in water or other liquids.
• Do not operate any appliance if it has a damaged electrical power cord or plug, or if it is malfunctioning or has
been damaged. Call the Customer Care Center immediately for further instructions.
• To reduce the risk of electric shock, do not place or store an appliance where it can fall or be pulled into a bathtub
or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts and before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do not attempt
to unplug.
• Examine this appliance after installation. Do not plug into electrical outlet if there is water on the electrical power
cord or plug.
• Do not allow pets to chew on or swallow any parts. If you are concerned your pet may chew the power cord,
purchase a cord conduit (a hard plastic protector) at any hardware store.
• The plastic fountain parts are BPA-FREE. However, some animals have been known to be sensitive to plastic food
and water containers. If your animal shows signs of an allergic reaction to the plastic, please discontinue use until
you have consulted with your veterinarian.
2
Customer Care Center +1 (800) 732-2677
• The fountain is intended to run continuously (always plugged into an electrical outlet), as long as the water level
is maintained and the fountain is cleaned regularly. Be sure to check the water level regularly to help prevent
damage to the pump, as your pet will drink the water, and some may evaporate.
• Do not attempt repairs on the pump.
• Do not pull on the electrical power cord to remove the plug from the electrical outlet.
• To unplug, grasp the plug, not the electrical power cord.
• To avoid the possibility of the plug or electrical outlet getting wet, the electrical outlet should always be above the
level of the fountain.
• If an extension cord is necessary, an extension cord with a proper rating should be used.
• The electrical use of this appliance is 2.5 watts.
• The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do not
modify the appliance.
• Do not install or store appliance where it will be exposed to weather or temperatures below 40° F.
• Read and observe all important notices listed on the appliance and in the packaging.
• Never wash the filter with soapy water as the soap residue will seep into the filter and cannot be removed. Only
rinse the filter with water.
• Use only PetSafe
®
Brand authorized replacement filters. If unauthorized filters are used, the warranty may
be voided.
• Do not use outdoors. Do not run dry. For indoor household use only.
SAVE THESE INSTRUCTIONS
In the Box
Cone
Flow Control
Cap
Filter Housing
Bowl
Filter Housing
Cap
Interchangable Spout Rings (5 versions)
Intake Tube
Holder
Intake Tube
Foam Filter
Pump
Power
Adaptor
Carbon Filter
3
Start Here
1. Remove the cone by twisting counter clockwise
to unlock the tabs from the bowl. Lift up and
set aside.
1
Unlocked
2. Flip the bowl upside down and unhook the
electrical cord from the 2 cord clips. Pull the cord
through the cord pass-through in the bowl.
2
Cord Clips
3
3. Remove the intake tube from the pump by lifting up.
4. Remove the pump from the bowl.
5. Take the pump apart by first removing the
faceplate. You may need to use a fingernail to
pry it off.
5
4
Customer Care Center +1 (800) 732-2677
6. Remove the teardrop-shaped stator by pulling up
on the small lip.
6
7. Use a fingernail to pull out the impeller, which is
held in place magnetically.
8. Rinse all fountain components (except for the
power adaptor) with warm water before using the
pet fountain. This will remove any residue from the
manufacturing process.
9. Reassemble the fountain.
7
10. Remove the flow control cap from the filter housing
10
by lifting up. Gently lift up on the spout ring to
access the filter housing cap.
11. Unscrew the filter housing cap.
11
5
12. Rinse the carbon filter under water and insert it into
12
the housing with the pull-tab facing up.
13. Screw on the filter housing cap.
13
14. Align the side grooves of the housing with the inner
14
notches of the cone opening.
15. Turn housing clockwise until it locks in place.
16. Place 1 of the 5 spout rings on top of the housing
cap and press down to secure.
16
6
Customer Care Center +1 (800) 732-2677
17. Align the flow control cap with the raised notches
17
on the housing cap. Press down to snap into
place. Turn the cap clockwise to increase the flow
and turn counter clockwise to decrease.
18. Pick up the fountain by the bowl and place it in a
desired location. Pour water into the bowl. Leave a
½ inch of space between the water level and the
rim of the bowl.
Raised Notches
19. Make sure the electrical power cord, the adaptor
and your hands are completely dry. Connect the
in-line plug and make sure no silver is showing,
then plug the adaptor into a standard electrical
wall outlet.
19
NOTE: Never let the water level fall below 1 in. from the base of the bowl, or your pump might fail.
Pet Fountain Cleaning
NOTE: Replace the carbon filter every 2 to 4 weeks and replace the foam filter every 1 to 2 months.
1. Unplug the fountain, and disconnect the in-line plug.
2. Pick up the pet fountain by the bowl, and take it to the sink.
3. Disassemble the pet fountain and discard the carbon filter and the foam filter.
4. Reference page 4 for instructions on cleaning your pump. You can use the motor brush from the Drinkwell
®
Cleaning
Kit to clean inside the pump. Use a solution of 80% water and 20% white vinegar to remove hard water buildup.
5. Wash all other parts with warm water and soap, or place in the top rack of the dishwasher.
6. Reassemble pet fountain.
NOTE: Do not place the adaptor or pump in the dishwasher.
Replacement Parts and Accessories
Replacement parts and accessories for your fountain can be purchased by visiting or by
contacting our Customer Care Center at 1-800-732-2677.
PART DESCRIPTION
Drinkwell
®
360 Fountain Carbon Filters (3-Pack)
Drinkwell 360 Plastic Fountain Foam Filters (2-Pack)
Drinkwell 360 Fountain Replacement Pump
Drinkwell 360 Plastic Fountain Plumbing Kit
Drinkwell 360 Plastic Fountain Multi-Streams Kit
Drinkwell 360 Plastic Fountain Flow Adjustment Kit
Drinkwell
®
Fountain Cleaning Kit
REPLACEMENT PART NUMBER
PAC00-13712
RF360-PRE
PAC00-13206
PAC00-13115
PAC00-13114
PAC00-13113
CKPH
7
Customer Care International
USA & Canada - Tel: 800-732-2677 – Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Terms of Use and Limitation of Liability
1. Terms of Use
The use of this product is subject to your acceptance without modification of the terms, conditions and notices
contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If
you do not wish to accept these terms, conditions, and notices, please return the Product, unused, in its original
packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase
for a full refund.
2. Proper Use
Proper Use includes, without limitation, reviewing the entire Operating Guide and any specific safety information
statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you
are unsure whether this Product is appropriate for your pet, please consult your veterinarian or certified trainer
prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that
these training products are not used if your pet is aggressive and accepts no liability for determining suitability in
individual cases.
3. No Unlawful or Prohibited Use
This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this
product in a way that is not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect,
punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of
or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this
product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product
from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding
on you as if incorporated herein.
Warranty
One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this
Product and its terms can be found at and/or are available by contacting your local Customer Care
Center: Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
+1 (800) 732-2677
RE400-2165/1
©2019 Radio Systems Corporation