2024年10月29日发(作者：呼旭鹏)
HP Neverstop Laser
1000 series
Reference Guide
Read this guide to get to know the printer control panel, learn how to interpret control panel light patterns,
solve wireless connection problems, and find more information.
Printer control panel
NOTE: The control panel buttons differ depending on your device model.
1
2
3
4
5
6
7
8
Attention light
Paper light
Imaging Drum light
Cancel button
Resume button
Wireless button/light
*
Wi-Fi Signal Strength indicator
Wi-Fi Direct button/light
*
Power button/Ready light
* Wireless models only
Control panel light patterns
ReadyCover open/paper size
mismatch/other error
Out of paperPaper jam
Internal error;
restart printer
Processing/cleaning/
cooling/shutting down
Imaging drum or
Toner Reload Kit error
Imaging drum
replacement required
For more information about solving common printer problems, download the User Guide from
/support/Neverstop1000. To resolve wireless connectivity problems, see “Troubleshoot wireless
setup” on page 2.
1
Check toner level
When the toner in the printer runs low, you will need one or two HP Toner Reload Kits to add toner. You can
purchase original HP Toner Reload Kits from /buy/supplies or your local HP reseller.
Check the toner level indicator on the front of the printer to determine when to add toner.
Toner level indicator states
Full:
Toner level is
high and more toner
cannot be added.
Very Low:
Printer will
not print until toner is
added.
Fill:
Toner is partly
depleted. “+1” means
one HP Toner Reload
Kit can be added.
Low:
Toner level is
low. “+2” means two
HP Toner Reload Kits
can be added.
Toner can be added when the Reload Status light next to the reload port glows white. Toner cannot be added
when the light is off. To learn how to add toner, follow the instructions on the HP Toner Reload Kit or download the
User Guide from /support/Neverstop1000.
Troubleshoot wireless setup
As directed in the setup guide, download and install the HP printer software, and follow the instructions in the
software to connect the printer to your wireless network.
When the printer has successfully connected to your wireless network, the Wireless light on the printer control
panel stops blinking and remains steady blue. If the light does not turn steady blue, try the following solutions
Problem
The Wireless light is
blinking blue and the Wi-Fi
Signal Strength indicator
is off.
The Wireless light is
blinking blue and the Wi-Fi
Signal Strength indicator is
cycling.
The Wireless light is off.
Cause/Solution
The printer is in wireless setup mode and is ready to be configured. Proceed
with software installation and follow the instructions in the software to set up
a wireless connection.
Wireless connection is in progress. Wait a few seconds for the connection
to be completed. When the connection is complete, the Wireless light
turns steady blue and the Wi-Fi Signal Strength indicator stops cycling and
indicates the signal strength.
Wireless connection mode is turned off. Try the following:
Press the Wireless button on the printer control panel. If the Wireless
light turns steady blue, wireless connection mode is on and the wireless
connection is established. You can now print wirelessly.
If the Wireless light blinks amber, a wireless network connection has
not been set up. Unplug the USB cable and then press the Wireless button
again. When the Wireless light blinks blue, the printer is in wireless
setup mode. Continue software installation and follow the instructions in the
software to set up a wireless connection.
2
Problem
The Wireless light is
glowing steady amber.
Cause/Solution
The wireless connection is not established. Try the following solutions in order
until the problem is resolved:
1. Verify that the printer is within the range (30 m or 100 ft) of the wireless
network router.
2. If you are using a USB cable to temporarily connect the printer and
computer during set up, do not connect the USB cable until the software
prompts you to do so. If you connected the cable before being prompted,
unplug the cable and then reset the wireless signal as directed in the next
step.
3. Restore the wireless network settings:
a. Remove the USB cable from the printer.
b. On the printer, press and hold the Wireless button
button at the same time for 3 seconds.
c. Release the buttons. When the Wireless light
continue the installation.
5. Uninstall and reinstall the HP printer software.
6. Use Wi-Fi Protected Setup (WPS) if your router supports it. See “Set up a
wireless connection using Wi-Fi Protected Setup (WPS)” on page 3.
Alternately, you can set up a Wi-Fi Direct connection to use your printer
without a wireless router. For help, see “Set up a Wi-Fi Direct connection” on
page 4.
and the Cancel
starts blinking blue,
4. Restart the printer and the router and then continue software installation.
The Wireless light is
glowing steady blue, but you
cannot print wirelessly.
The printer driver might not be installed. Try installing or reinstalling the
printer driver, and then try printing again.
If you still can’t print wirelessly, the printer and your computer or device might
be connected to different networks. Try the following:
1. Check the network that the computer is connected to.
2. Check the printer’s network name (SSID) info on the Wireless Network Test
Report. To print the report, press and hold the Wi-Fi button and the
Resume button at the same time for 3 seconds.
3. Resolve any connection issues, and then continue software installation.
The Wi-Fi Signal Strength The wireless signal is weak. Try moving the printer. Make sure there are no
indicator on the control panel large obstacles between the printer and the network router that could be
shows only one or two ng the signal. Also, remove any electronic devices near the printer that
could be interfering with the wireless signal.
Set up a wireless connection using Wi-Fi Protected Setup (WPS)
1. Press the WPS button on your router.
2. Within two minutes, press and hold the Wireless button on the printer control panel for 3-5 seconds.
3. Wait about two minutes until the Wireless light stops blinking and glows steady blue, indicating the
connection is established, and then continue software installation.
If the printer Wireless light turns amber and the Cancel light starts blinking, WPS setup mode has timed out or
an error has occurred. Press the Cancel button , and then repeat the above steps to set up the connection.
3
Set up a Wi-Fi Direct connection
Use Wi-Fi Direct to connect to a printer wirelessly—without connecting to an existing wireless network. To use
Wi-Fi Direct:
• Make sure the Wi-Fi Direct light on the printer control panel is on. If it is off, press the Wi-Fi Direct button .
• To check the Wi-Fi Direct name and password, press and hold the Resume button
to print a Configuration Report.
To learn more, visit /go/wifidirectprinting.
on the printer for 3 seconds
Configure the input tray for different paper sizes
NOTE: This section is applicable only to printer models that support Legal and Oficio paper sizes.
If your printer supports Legal and Oficio paper sizes, you must change the orientation of the paper-length guide
when you switch between large and small paper sizes.
For large paper
(A4/Letter or larger)
To turn the guide:
For small paper
(A5/A6)
1. Tilt up the input tray
slightly and pull it off
the printer
.
2. Slide off the guide,
turn it around,
and slide it back
onto the track.
3. Reinstall the
input tray
.
NOTE: The guide is shown being turned for loading paper smaller than A4/Letter.
To load larger paper, turn the guide in the opposite direction.
Printer operating environment guidelines
Keep printer out
of direct sunlight
Recommended
temperature range:
17.5° – 25° C
(63.5° – 77° F)
Recommended
humidity range:
30% – 70%
Keep printer in
well-ventilated area
Do not exceed
voltage limits
Learn more
Product support
/support/Neverstop1000
HP wireless printing
/go/wirelessprinting
4
Printed in China
© Copyright 2019 HP Development Company, L.P.
The information contained herein is subject to change without notice.
*4RY22-90931*
*4RY22-90931*
4RY22-90931
2024年10月29日发(作者：呼旭鹏)
HP Neverstop Laser
1000 series
Reference Guide
Read this guide to get to know the printer control panel, learn how to interpret control panel light patterns,
solve wireless connection problems, and find more information.
Printer control panel
NOTE: The control panel buttons differ depending on your device model.
1
2
3
4
5
6
7
8
Attention light
Paper light
Imaging Drum light
Cancel button
Resume button
Wireless button/light
*
Wi-Fi Signal Strength indicator
Wi-Fi Direct button/light
*
Power button/Ready light
* Wireless models only
Control panel light patterns
ReadyCover open/paper size
mismatch/other error
Out of paperPaper jam
Internal error;
restart printer
Processing/cleaning/
cooling/shutting down
Imaging drum or
Toner Reload Kit error
Imaging drum
replacement required
For more information about solving common printer problems, download the User Guide from
/support/Neverstop1000. To resolve wireless connectivity problems, see “Troubleshoot wireless
setup” on page 2.
1
Check toner level
When the toner in the printer runs low, you will need one or two HP Toner Reload Kits to add toner. You can
purchase original HP Toner Reload Kits from /buy/supplies or your local HP reseller.
Check the toner level indicator on the front of the printer to determine when to add toner.
Toner level indicator states
Full:
Toner level is
high and more toner
cannot be added.
Very Low:
Printer will
not print until toner is
added.
Fill:
Toner is partly
depleted. “+1” means
one HP Toner Reload
Kit can be added.
Low:
Toner level is
low. “+2” means two
HP Toner Reload Kits
can be added.
Toner can be added when the Reload Status light next to the reload port glows white. Toner cannot be added
when the light is off. To learn how to add toner, follow the instructions on the HP Toner Reload Kit or download the
User Guide from /support/Neverstop1000.
Troubleshoot wireless setup
As directed in the setup guide, download and install the HP printer software, and follow the instructions in the
software to connect the printer to your wireless network.
When the printer has successfully connected to your wireless network, the Wireless light on the printer control
panel stops blinking and remains steady blue. If the light does not turn steady blue, try the following solutions
Problem
The Wireless light is
blinking blue and the Wi-Fi
Signal Strength indicator
is off.
The Wireless light is
blinking blue and the Wi-Fi
Signal Strength indicator is
cycling.
The Wireless light is off.
Cause/Solution
The printer is in wireless setup mode and is ready to be configured. Proceed
with software installation and follow the instructions in the software to set up
a wireless connection.
Wireless connection is in progress. Wait a few seconds for the connection
to be completed. When the connection is complete, the Wireless light
turns steady blue and the Wi-Fi Signal Strength indicator stops cycling and
indicates the signal strength.
Wireless connection mode is turned off. Try the following:
Press the Wireless button on the printer control panel. If the Wireless
light turns steady blue, wireless connection mode is on and the wireless
connection is established. You can now print wirelessly.
If the Wireless light blinks amber, a wireless network connection has
not been set up. Unplug the USB cable and then press the Wireless button
again. When the Wireless light blinks blue, the printer is in wireless
setup mode. Continue software installation and follow the instructions in the
software to set up a wireless connection.
2
Problem
The Wireless light is
glowing steady amber.
Cause/Solution
The wireless connection is not established. Try the following solutions in order
until the problem is resolved:
1. Verify that the printer is within the range (30 m or 100 ft) of the wireless
network router.
2. If you are using a USB cable to temporarily connect the printer and
computer during set up, do not connect the USB cable until the software
prompts you to do so. If you connected the cable before being prompted,
unplug the cable and then reset the wireless signal as directed in the next
step.
3. Restore the wireless network settings:
a. Remove the USB cable from the printer.
b. On the printer, press and hold the Wireless button
button at the same time for 3 seconds.
c. Release the buttons. When the Wireless light
continue the installation.
5. Uninstall and reinstall the HP printer software.
6. Use Wi-Fi Protected Setup (WPS) if your router supports it. See “Set up a
wireless connection using Wi-Fi Protected Setup (WPS)” on page 3.
Alternately, you can set up a Wi-Fi Direct connection to use your printer
without a wireless router. For help, see “Set up a Wi-Fi Direct connection” on
page 4.
and the Cancel
starts blinking blue,
4. Restart the printer and the router and then continue software installation.
The Wireless light is
glowing steady blue, but you
cannot print wirelessly.
The printer driver might not be installed. Try installing or reinstalling the
printer driver, and then try printing again.
If you still can’t print wirelessly, the printer and your computer or device might
be connected to different networks. Try the following:
1. Check the network that the computer is connected to.
2. Check the printer’s network name (SSID) info on the Wireless Network Test
Report. To print the report, press and hold the Wi-Fi button and the
Resume button at the same time for 3 seconds.
3. Resolve any connection issues, and then continue software installation.
The Wi-Fi Signal Strength The wireless signal is weak. Try moving the printer. Make sure there are no
indicator on the control panel large obstacles between the printer and the network router that could be
shows only one or two ng the signal. Also, remove any electronic devices near the printer that
could be interfering with the wireless signal.
Set up a wireless connection using Wi-Fi Protected Setup (WPS)
1. Press the WPS button on your router.
2. Within two minutes, press and hold the Wireless button on the printer control panel for 3-5 seconds.
3. Wait about two minutes until the Wireless light stops blinking and glows steady blue, indicating the
connection is established, and then continue software installation.
If the printer Wireless light turns amber and the Cancel light starts blinking, WPS setup mode has timed out or
an error has occurred. Press the Cancel button , and then repeat the above steps to set up the connection.
3
Set up a Wi-Fi Direct connection
Use Wi-Fi Direct to connect to a printer wirelessly—without connecting to an existing wireless network. To use
Wi-Fi Direct:
• Make sure the Wi-Fi Direct light on the printer control panel is on. If it is off, press the Wi-Fi Direct button .
• To check the Wi-Fi Direct name and password, press and hold the Resume button
to print a Configuration Report.
To learn more, visit /go/wifidirectprinting.
on the printer for 3 seconds
Configure the input tray for different paper sizes
NOTE: This section is applicable only to printer models that support Legal and Oficio paper sizes.
If your printer supports Legal and Oficio paper sizes, you must change the orientation of the paper-length guide
when you switch between large and small paper sizes.
For large paper
(A4/Letter or larger)
To turn the guide:
For small paper
(A5/A6)
1. Tilt up the input tray
slightly and pull it off
the printer
.
2. Slide off the guide,
turn it around,
and slide it back
onto the track.
3. Reinstall the
input tray
.
NOTE: The guide is shown being turned for loading paper smaller than A4/Letter.
To load larger paper, turn the guide in the opposite direction.
Printer operating environment guidelines
Keep printer out
of direct sunlight
Recommended
temperature range:
17.5° – 25° C
(63.5° – 77° F)
Recommended
humidity range:
30% – 70%
Keep printer in
well-ventilated area
Do not exceed
voltage limits
Learn more
Product support
/support/Neverstop1000
HP wireless printing
/go/wirelessprinting
4
Printed in China
© Copyright 2019 HP Development Company, L.P.
The information contained herein is subject to change without notice.
*4RY22-90931*
*4RY22-90931*
4RY22-90931