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西门子 wincc runtime advanced sm@rtserver 远程访问指南说明书_百

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2024年8月13日发(作者:酒醉柳)

Remote Access to

WinCC Runtime

Advanced

/cs/ww/de/view/109476153

Sm@rtServer,

SIMATIC WinCC Runtime Advanced

Siemens

Industry

Online

Support

Warranty and Liability

Warranty and Liability

Note

The Application Examples are not binding and do not claim to be complete regarding the

circuits shown, equipping and any eventuality. The Application Examples do not represent

customer-specific solutions. They are only intended to provide support for typical

applications. You are responsible for ensuring that the described products are correctly

used. These Application Examples do not relieve you of the responsibility of safely and

professionally using, installing, operating and servicing equipment. When using these

Application Examples, you recognize that we cannot be made liable for any

damage/claims beyond the liability clause described. We reserve the right to make

changes to these Application Examples at any time without prior notice. If there are any

deviations between the recommendations provided in this Application Example and other

Siemens publications – e.g. Catalogs – the contents of the other documents have priority.

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We do not accept any liability for the information contained in this document.

Any claims against us – based on whatever legal reason – resulting from the use of

the examples, information, programs, engineering and performance data etc.,

described in this Application Example shall be excluded. Such an exclusion shall

not apply in the case of mandatory liability, e.g. under the German Product Liability

Act ("Produkthaftungsgesetz"), in case of intent, gross negligence, or injury of life,

body or health, guarantee for the quality of a product, fraudulent concealment of a

deficiency or breach of a condition which goes to the root of the contract

("wesentliche Vertragspflichten"). However, claims arising from a breach of a

condition which goes to the root of the contract shall be limited to the foreseeable

damage which is intrinsic to the contract, unless caused by intent or gross

negligence or based on mandatory liability for injury of life, body or health. The

above provisions do not imply a change of the burden of proof to your detriment.

It is not permissible to transfer or copy these Application Examples or excerpts of

them without first having prior authorization from Siemens AG in writing.

Security

informa-

tion

Siemens provides products and solutions with industrial security functions that support the

secure operation of plants, systems, machines and networks.

In order to protect plants, systems, machines and networks against cyber threats, it is

necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial

security concept. Siemens' products and solutions constitute one element of such a

concept.

Customers are responsible for preventing unauthorized access to their plants, systems,

machines and networks. Such systems, machines and components should only be

connected to an enterprise network or the internet if and to the extent such a connection

is necessary and only when appropriate security measures (e.g. firewalls and/or network

segmentation) are in place.

For additional information on industrial security measures that may be implemented,

please visit /industrialsecurity.

Siemens' products and solutions undergo continuous development to make them more

secure. Siemens strongly recommends that product updates are applied as soon as they

are available and that the latest product versions are used. Use of product versions that

are no longer supported, and failure to apply the latest updates may increase customer's

exposure to cyber threats.

To stay informed about product updates, subscribe to the Siemens Industrial

Security RSS Feed at

/industrialsecurity.

Remote Access to Runtime Advanced - Sm@rtServer

Entry ID: 109476153, V1.3, 12/2018

2

Table of Contents

Table of Contents

Warranty and Liability ................................................................................................. 2

1

2

Task ..................................................................................................................... 4

5

2.1

2.2

2.2.1

2.2.2

3

3.1

3.2

4

4.1

4.2

4.2.1

4.2.2

4.2.3

4.2.4

4.2.5

4.2.6

4.2.7

4.2.8

4.2.9

5

5.1

5.2

5.3

6

7

8

5

Hardware and software components ................................................... 6

Validity .................................................................................................. 6

Components used ................................................................................ 6

Sm@rtServer ........................................................................................ 8

Application example ............................................................................. 8

Installing the software ........................................................................... 9

Startup .................................................................................................. 9

Sample project ..................................................................................... 9

Project library ..................................................................................... 11

Transferring the license ...................................................................... 11

Operator panel settings ...................................................................... 12

Sm@rtServiceMonitor ........................................................................ 14

Sm@rtClient app ................................................................................ 16

Sm@rtClient application ..................................................................... 17

Sm@rtClient control ........................................................................... 19

Internet Explorer ................................................................................. 19

. 20

Sample project ................................................................................... 20

Sm@rtServiceMonitor ........................................................................ 22

Principle of Operation ....................................................................................... 8

Installation and Startup ..................................................................................... 9

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Operation of the Application .......................................................................... 20

Additional Notes .............................................................................................. 24

Links & Literature ............................................................................................ 25

25

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3

1 Task

1 Task

Remote access is used to its full extent when you can use the same functions as if

you were standing right in front of the operator panel. Using existing hardware such

as your smartphone, tablet or standard notebook enables you to achieve the

greatest possible flexibility.

Apart from all the advantages remote access provides, you still need to be aware

of the hazards such an intervention may involve.

In most cases, the user remotely accessing the plant cannot see what is happening

in the plant at the moment of access. The intervention must not put the staff on site

or the plant at risk. To this end, it is important that you lock certain functions (e.g.,

manual control of a gripper) for the remote maintenance user. In addition, the staff

on site should be informed of an intervention and be able to stop it at any time if

necessary.

Moreover, it must be ensured that only authorized persons are provided with

access to the plant. Unfortunately, total network security cannot be guaranteed.

Therefore, it makes sense to inform the staff not only of the fact that a remote

maintenance user is accessing the operator panel, but also of who this is.

Figure 1-1

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Remote Access to Runtime Advanced - Sm@rtServer

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4

2 Solution

2.1 Overview

2

2.1

Solution

Overview

The diagrammatic representation below shows the most important components of

the solution:

Figure 2-1

Diagrammatic representation

Tablet withtheWinCC

Sm@rtClientapp

SIMATIC WinCCRuntimeAdvanced

asa Sm@rtServer

VPN

Configuration

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***************************************************************

of third-party intervention, connect your Sm@rtClient, a tablet with the SIMATIC

WinCC Sm@rtClient app in the above figure, to the SIMATIC HMI operator panel

using VPN.

The "Sm@rtServiceMonitor" tool is used to check the Sm@rtClient connections to

the operator panel. The IP addresses of the devices accessing the operator panel

are stored in internal WinCC tags for further processing. This allows you to check

who is currently accessing the operator panel at any time and, if necessary,

terminate remote access.

Advantages

The solution presented here offers the following advantages:

 Flexibility through a variety of Sm@rtClient solutions

The Sm@rtClient app for Android and iOS enables you to access the

Sm@rtServer from mobile devices such as smartphones or tablets.

The Sm@rtClient Viewer enables you to access the Sm@rtServer from a

programmer or another standard PC.

The Sm@rtClient View WinCC control enables you to access the

Sm@rtServer via a WinCC Runtime Advanced station.

Internet Explorer enables you to access the Sm@rtServer from any PC.

The operator panel layout is represented by the Sm@rtClient app and the

Sm@rtClient Viewer and you can use, for example, keyboards

Up to four Sm@rtClients per WinCC Runtime Advanced station are possible

simultaneously (number depends on the device, see 5)

Operator actions are displayed on the device on site; i.e., an employee on site

can follow your operator steps

Wide range of possible applications (see scenarios in the "General information"

document)

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5

2 Solution

2.2 Hardware and software components

 Checking the incoming connections using "Sm@rtServiceMonitor"

Scope

This application does not include a description of

the basics of configuring with WinCC (TIA Portal)

setting up a VPN connection; information on this topic can be found in the

"VPN connection" document.

Increased security through a VPN connection

2.2

2.2.1

Hardware and software components

Validity

This application is valid for

 WinCC Runtime Advanced PC stations

Note

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Starting with TIA Portal V15, the "Sm@rtServiceMonitor" tool for SIMATIC

Comfort Panels was fully integrated into the "SIMATIC HMI Option+" tool. For

more information on SIMATIC HMI Option+, use the following link:

/cs/ww/en/view/109754400

Note

With TIA Portal V14 or higher, Sm@rtServer is also available for SIMATIC HMI

Basic Panels. The "Sm@rtServiceMonitor" tool can only be used with WinCC

Runtime Advanced.

2.2.2 Components used

The application was created with the following components:

Hardware components

Table 2-1

Component

PC station (general)

Smartphone

No.

1

1

Article number

Android or iOS

Note

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2 Solution

2.2 Hardware and software components

Software components and licenses

Table 2-2

Component

WinCC Comfort V14

SIMATIC WinCC

Sm@Client app

WinCC Sm@rt Server

for Runtime Advanced

No.

1

1

1

6AV2107-0CA00-0BB0

Article number

6AV2101-0AA04-0AA5

Only when using a

smartphone as a client

Note

Configuring and using the VPN connection requires more components. Details can

be found in the "VPN connection" document.

Sample files and projects

The following list contains all files and projects that are used in this example.

Table 2-3

Component

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Description

WinCC (TIA Portal) project for

WinCC Runtime Advanced

PC stations

WinCC (TIA Portal) library

"Sm@rtServiceMonitor" tool

for WinCC Runtime Advanced

109476153_Remote_Panels_SmartServer_DOKU_ This document

109476153_Remote_Panels_RTAdv_

109476153_Remote_Panels_SmartServer_

109476153_Remote_Panels_RTAdv_

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3 Principle of Operation

3.1 Sm@rtServer

3

3.1

Principle of Operation

Sm@rtServer

The WinCC Sm@rtServer option enables operator control and monitoring of

operator panels via the intranet/internet. The Sm@rtServer provides its user

*******************************************************@rtClient,for

example a standard PC, a smartphone or another SIMATIC HMI Panel. The

Sm@rtClient concept is not only used for operator control and monitoring when

performing service jobs, it can also be used for large, geographically distributed

machines and plants. The mobile end use option makes this solution also suitable

for commissioning as you can move around the entire plant, regardless of the

operator panel's place of installation.

3.2 Application example

The "Sm@rtServiceMonitor" tool is used to check the Sm@rtClient connections to

a WinCC Runtime Advanced PC station. The IP addresses and the number of

devices accessing the operator panel are stored in internal WinCC tags for further

processing (VncClient1, VncClient2, VncClient3, VncClient4 and

VncConnectionCount).

Sm@rtServiceMonitor

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SOAP web service

The SOAP (Simple Object Access Protocol) web service is used for writing the

tags. The operator panel provides this service via the integrated web server. It can

be used to access the HMI Runtime tags from external applications. Using the

SOAP service requires a web user with the appropriate permission on the operator

panel (see chapter 4.2.4 Operator panel settings).

Sample project

In the event of a value change of one of the tags, "VncClient1", "VncClient2",

"VncClient3" or "VncClient4", the "CheckConnections" script is called.

This script first checks what has changed compared to the previous cycle.

If a user is logged in to the operator panel on site and a new Sm@rtClient

connects, a message appears on the operator panel. This message is displayed for

a defined time and enables the operator on site to directly terminate the incoming

connection. (see chapter 5.2 Sample project). The remote operator cannot access

WinCC Runtime Advanced until this time has elapsed. In the sample project, the

default setting for this time is 10 seconds; however, you can change this setting

(see chapter 6 Additional Notes).

As long as (at least) one Sm@rtClient connection to the operator panel is active,

this is indicated by a flashing button. Clicking this button allows you to terminate

the connections at any time.

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4 Installation and Startup

4.1 Installing the software

4

4.1

Installation and Startup

Installing the software

To use this application example, at least the SIMATIC WinCC Comfort software

must be installed on your programmer.

4.2 Startup

The application example can be started up in different ways.

 First, establish a VPN connection between the WinCC Runtime Advanced PC

*******************************************************"VPN

connection" document.

Depending on whether you want to use the project contained in this entry or

include the functionality in your own project, follow the steps described in

chapter 4.2.1 Sample project or 4.2.2 Project library.

Then transfer, if not yet available, the Sm@rtServer license to the operator

panel as described in chapter 4.2.3 Transferring the license.

Make the necessary Sm@rtServer and web server settings as described in

chapter 4.2.4 Operator panel settings and then configure the tool following the

steps in chapter 4.2.5 Sm@rtServiceMonitor.

Depending on the Sm@rtClient you are using, follow the instructions in chapter

4.2.6 Sm@rtClient app, 4.2.7 Sm@rtClient application, 4.2.8 Sm@rtClient

control or 4.2.9 Internet Explorer.

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4.2.1 Sample project

Table 4-1

No.

1.

2.

3.

4.

Action

Depending on your operator panel, download the

"109476153_Remote_Panels_RTAdv_" sample project.

Unzip the project.

Use WinCC (TIA Portal) to open the project.

Go to the project view.

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4 Installation and Startup

4.2 Startup

No.

5.

Action

Open the device configuration and set the IP address and subnet mask of the

operator panel.

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6. If you are using a different SIMATIC IPC, right-click the device and select

"Change device / version".

Select the operator panel you are using.

7. Download the project to the device.

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4 Installation and Startup

4.2 Startup

4.2.2 Project library

Table 4-2

No.

1.

2.

3.

4.

Unzip the folder.

Open the project into which you want to integrate the functionality and go to the

project view.

Open the Runtime settings of the operator panel and in Services, select "Start

Sm@rtServer" and "Web service SOAP".

Action

Download the "109476153_Remote_Panels_SmartServer_" library.

5.

6.

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Open the "Libraries" tab on the right-hand side of TIA Portal.

Click the icon to open a global library and open the library of the application

example.

Then open the "RuntimeAdvanced" folder.

7.

8.

9.

10.

11.

12.

13.

Use drag and drop to move the "Task_Change_User" task to the task scheduler.

Use drag and drop to move the "Tags_SmartClient" tag table to the "HMI tags"

folder.

Use drag and drop to move the "Screen_User_Access" screen to the "Screens"

folder.

Drag the "Connected_Clients" faceplate to a screen.

Use drag and drop to move the "VBScript_SmartClient" VB scripts to the "Scripts

> VB scripts" folder.

Use drag and drop to move the "Template_Objects" objects to your template.

Transfer the project to your operator panel.

4.2.3 Transferring the license

On the WinCC Runtime Advanced PC station, open the Automation License

Manager and use drag and drop to move the "Sm@rtServer for WinCC Runtime

Advanced" license from the license data medium to the PC.

Note

With TIA Portal V14 SP1, the Sm@rtServer in conjunction with WinCC Runtime

Advanced no longer requires a license.

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4 Installation and Startup

4.2 Startup

4.2.4 Operator panel settings

Table 4-3

No.

1.

Action

WinCC Runtime Advanced:

Open the PC's Control Panel and select "WinCC Runtime Advanced Internet".

2. Go to the "Remote" tab.

Check "Start automatically after booting" if you want the Sm@rtServer to start

with the operator panel and not later with Runtime. Check "Close with Runtime" if

you want the Sm@rtServer to close with Runtime.

Click the "Change settings" button.

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3.

In Password 1 and Password 2, enter secure passwords for access of the

Sm@rtClients and check the "View only" check box if you want a Sm@rtClient to

only monitor the operator panel with this password.

If you are using an operator panel with a version lower than V13, always change

the default passwords.

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4 Installation and Startup

4.2 Startup

No.

4.

Action

If necessary, make other settings such as the ports. More information on the

settings can be found in the manual: "WinCC Advanced > Visualize processes >

Options > WinCC Sm@rtServer > Basics > Settings for Sm@rt options >

Configurations on the HMI device > 'Sm@rtServer Dialog: Current User

Properties'".

Use the "Apply" button to confirm the changes.

Go to the "Web Server" tab.

For "Close with runtime", make the same settings as for the Sm@rtServer (Step

3).

Click the "User Administration" button.

5.

6.

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7.

Create a new user, "SoapUser", and assign a password to this user. Click the

"Apply" button.

8.

Go to the "Authorizations" tab and enable the "SoapUser" authorization for this

user.

9.

10.

Close the open dialogs.

Open the "Transfer" settings.

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4 Installation and Startup

4.2 Startup

4.2.5 Sm@rtServiceMonitor

Table 4-4

No.

1.

2.

Action

Download the "Sm@rtServiceMonitor for WinCC Runtime Advanced" tool and

unzip the zip folder.

Start the "" tool.

3. In the file browser, select the "" file.

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4. Enter the password of the "SoapUser" user and press Enter to confirm. Repeat

this step.

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4 Installation and Startup

4.2 Startup

No.

5.

Action

Close the "SetPasswordTool" by pressing any button.

To use the tool on a WinCC Runtime Advanced PC, copy the files to the Runtime

PC and manually start the "" or add a shortcut to this file

to the PC's Startup folder.

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4 Installation and Startup

4.2 Startup

4.2.6 Sm@rtClient app

Table 4-5

No.

1.

Action

Download the "SIMATIC WinCC Sm@rtClient" app to your smartphone or tablet

and install it. You can find the app in

3 (iOS), 4 (Android) or using the following

QR code.

2.

Start the NCP VPN Client app and establish a connection to the automation cell.

Detailed information on this topic can be found in the "VPN connection"

document.

Start the SIMATIC WinCC Sm@rtClient app and either manually add a new

connection or use automatic Sm@rtServer detection to search for the desired

SIMATIC HMI operator panel.

3.

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4.

Password protect both the device and the app to prevent unauthorized persons

**************************************,donotsavethepasswordalong

with the connection settings, but enter it manually when prompted.

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4 Installation and Startup

4.2 Startup

4.2.7 Sm@rtClient application

If WinCC Runtime Advanced is installed on the PC, the Sm@rtClient application is

also installed. Otherwise, you can copy it from the "SupportSmartClient" folder of

the WinCC product DVD or from another PC from the

"...SiemensAutomationWinCC RT Advanced" folder.

Table 4-6

No.

1.

Action

Start the SOFTNET Security Client and establish a connection to the automation

cell.

Detailed information on this topic can be found in the "VPN connection"

document.

Select "Start > All Programs > Siemens Automation > Runtime Systems >

WinCC Runtime Advanced > Sm@rtClient" to start the Sm@rtClient Viewer.

2.

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3.

Enter the Sm@rtServer's IP address and, if necessary, change the settings in

"Options".

Click the "Connect" button.

4. Enter a Sm@rtClient password and click "OK".

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4 Installation and Startup

4.2 Startup

You can save the connection settings and therefore automatically save the

Sm@rtClient application without user input.

Table 4-7

No.

1.

2.

Action

When the connection has been established, right-click the title bar of the

Sm@rtClient application.

Select "Save connection ".

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Select a storage location and a file name and click "Save".

The following warning appears:

3.

4.

Confirm the message with "Yes" only if you can ensure that no unauthorized

person can access this file.

5. Using command prompt or a batch file, you can then open the Sm@rtClient

application with this configuration as a parameter.

Example:

" –config "

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4 Installation and Startup

4.2 Startup

4.2.8 Sm@rtClient control

Table 4-8

No.

1.

2.

3.

Action

Open the WinCC (TIA Portal) project with the operator panel from which you

want to access the Sm@rtServer.

Insert the "Sm@rtClient view" control into a screen.

In "Properties > General", enter the IP address or device name, port and, if

necessary, other settings.

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4. In "Properties > Scaling", you can set whether the display will be scaled when

using, for example, operator panels with different display sizes.

4.2.9 Internet Explorer

Table 4-9

No.

1.

2.

Action

Download Java Runtime from and install it.

Open Internet Explorer. In the address bar, enter "IP address:port". Enter

the Sm@rtServer password and click "OK".

Note

More information on the Java security settings can be found here:

/WW/view/en/101977511

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5 Operation of the Application

5.1 Overview

5

5.1

Operation of the Application

Overview

Figure 5-1

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5.2 Sample project

Figure 5-2

1

4

2

3

The items included in the screen are part of the "Template_Topic_001" template.

Field 1, "New connected client:", displays the IP address of the Sm@rtClient last

******************************************************@rtClientsso

that the operating staff on site can immediately decide whether unauthorized users

are accessing the plant.

Button 2 flashes blue/yellow while one or more Sm@rtClients are accessing the

*******************************************@rtClientisconnected.

Clicking the button disconnects all connected Sm@rtClients.

Button 3 allows you to log in a user. The sample project contains the following

users:

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5 Operation of the Application

5.2 Sample project

Table 5-1

User name

User

Administrator

user

admin

Password

Field 4 displays the user name of the logged in user.

Logging in a user is necessary for the following function.

Figure 5-3

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2

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3

If a user has logged in to the operator panel and a Sm@rtClient connects to the

Sm@rtServer, this user interface appears.

A ten-second time window starts, in which the user can decide whether the

connection may be established. An I/O field (1) displays the remaining time.

The time can be set in the WinCC project. For details, see the Additional Notes

chapter.

The "Cancel" (2) button allows you to terminate the connection. Clicking the button

disconnects all connected Sm@rtClients.

The I/O field (3) displays the IP address of the newly connected client so that the

operator on site can decide whether this client gains access.

To allow the connection and to be able to access the operator panel, wait until the

time expires. Then the previous screen is activated and the locally logged in user is

logged out.

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5 Operation of the Application

5.3 Sm@rtServiceMonitor

Figure 5-4

1

2

This screen displays the IP addresses and the number of currently connected

Sm@rtClients (1).

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TodisconnecttheconnectedSm@rtClients,*******************************

Sm@rtServer does not start correctly, you can use the button (2) to start it

manually.

5.3 Sm@rtServiceMonitor

If you are using the tool on a PC, you can copy a shortcut to the tool to the PC's

Startup folder.

As can be seen in the screenshot below, the icon bordered in red in the Comfort

Panel's/PC's taskbar indicates whether the tool has been started.

Figure 5-5

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5 Operation of the Application

5.3 Sm@rtServiceMonitor

Double-clicking the icon opens the diagnostic window. It allows you to check

whether the "Sm@rtServiceMonitor" tool works correctly.

Figure 5-6

2

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3

4

1

If the "Auto Scroll" check box (1) is checked, the most recent messages are

automatically displayed. However, you can also use the scroll bar (2) to search for

old entries.

The "Hide" (3) button closes the diagnostic window.

The "Close" (4) button exits the tool.

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6 Additional Notes

6 Additional Notes

The time until the remote maintenance user gains access to the operator panel can

be set in the WinCC (TIA Portal) project.

To do this, open the "Screen_User_Access" screen. Open the "Properties >

Events" of the screen. Change the cycle of the "SimulateTag" system function with

the "LogoutLocalUser" tag. The value corresponds to a multiple of 200 ms, i.e., for

example, 50 for 10 seconds.

Figure 6-1

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Open the "Tags_SmartClient" tag table. For the "Logout_Time" tag, set the desired

time in seconds as the start value.

Figure 6-2

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7 Links & Literature

7 Links & Literature

Table 7-1

1

2

3

4

5

6

Topic

Siemens Industry Online Support

Download page of the entry

/cs/ww/en/view/109476153

SIMATIC WinCC Sm@rtClient for iOS

/gb/app/simatic-wincc-sm-rtclient/id874209707

SIMATIC WinCC Sm@rtClient for Android

/store/apps/details?id=lient&hl=en

WinCC Advanced manual, Performance features Comfort Panel chapter

/cs/ww/en/view/109091876/56146218635

Application example: SIMATIC HMI Option+

/cs/ww/en/view/109754400

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8 History

Table 8-1

Version

V1.0

V1.1

V1.2

V1.3

Date

05/2015

08/2015

12/2016

12/2018

First version

New for WinCC Runtime Advanced, description extended

TIA Portal V14 update

Description reduced to WinCC Runtime Advanced; starting

with TIA Portal V15, Sm@rtServiceMonitor for Comfort

Panels integrated into SIMATIC HMI Option+

Modifications

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2024年8月13日发(作者:酒醉柳)

Remote Access to

WinCC Runtime

Advanced

/cs/ww/de/view/109476153

Sm@rtServer,

SIMATIC WinCC Runtime Advanced

Siemens

Industry

Online

Support

Warranty and Liability

Warranty and Liability

Note

The Application Examples are not binding and do not claim to be complete regarding the

circuits shown, equipping and any eventuality. The Application Examples do not represent

customer-specific solutions. They are only intended to provide support for typical

applications. You are responsible for ensuring that the described products are correctly

used. These Application Examples do not relieve you of the responsibility of safely and

professionally using, installing, operating and servicing equipment. When using these

Application Examples, you recognize that we cannot be made liable for any

damage/claims beyond the liability clause described. We reserve the right to make

changes to these Application Examples at any time without prior notice. If there are any

deviations between the recommendations provided in this Application Example and other

Siemens publications – e.g. Catalogs – the contents of the other documents have priority.

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We do not accept any liability for the information contained in this document.

Any claims against us – based on whatever legal reason – resulting from the use of

the examples, information, programs, engineering and performance data etc.,

described in this Application Example shall be excluded. Such an exclusion shall

not apply in the case of mandatory liability, e.g. under the German Product Liability

Act ("Produkthaftungsgesetz"), in case of intent, gross negligence, or injury of life,

body or health, guarantee for the quality of a product, fraudulent concealment of a

deficiency or breach of a condition which goes to the root of the contract

("wesentliche Vertragspflichten"). However, claims arising from a breach of a

condition which goes to the root of the contract shall be limited to the foreseeable

damage which is intrinsic to the contract, unless caused by intent or gross

negligence or based on mandatory liability for injury of life, body or health. The

above provisions do not imply a change of the burden of proof to your detriment.

It is not permissible to transfer or copy these Application Examples or excerpts of

them without first having prior authorization from Siemens AG in writing.

Security

informa-

tion

Siemens provides products and solutions with industrial security functions that support the

secure operation of plants, systems, machines and networks.

In order to protect plants, systems, machines and networks against cyber threats, it is

necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial

security concept. Siemens' products and solutions constitute one element of such a

concept.

Customers are responsible for preventing unauthorized access to their plants, systems,

machines and networks. Such systems, machines and components should only be

connected to an enterprise network or the internet if and to the extent such a connection

is necessary and only when appropriate security measures (e.g. firewalls and/or network

segmentation) are in place.

For additional information on industrial security measures that may be implemented,

please visit /industrialsecurity.

Siemens' products and solutions undergo continuous development to make them more

secure. Siemens strongly recommends that product updates are applied as soon as they

are available and that the latest product versions are used. Use of product versions that

are no longer supported, and failure to apply the latest updates may increase customer's

exposure to cyber threats.

To stay informed about product updates, subscribe to the Siemens Industrial

Security RSS Feed at

/industrialsecurity.

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2

Table of Contents

Table of Contents

Warranty and Liability ................................................................................................. 2

1

2

Task ..................................................................................................................... 4

5

2.1

2.2

2.2.1

2.2.2

3

3.1

3.2

4

4.1

4.2

4.2.1

4.2.2

4.2.3

4.2.4

4.2.5

4.2.6

4.2.7

4.2.8

4.2.9

5

5.1

5.2

5.3

6

7

8

5

Hardware and software components ................................................... 6

Validity .................................................................................................. 6

Components used ................................................................................ 6

Sm@rtServer ........................................................................................ 8

Application example ............................................................................. 8

Installing the software ........................................................................... 9

Startup .................................................................................................. 9

Sample project ..................................................................................... 9

Project library ..................................................................................... 11

Transferring the license ...................................................................... 11

Operator panel settings ...................................................................... 12

Sm@rtServiceMonitor ........................................................................ 14

Sm@rtClient app ................................................................................ 16

Sm@rtClient application ..................................................................... 17

Sm@rtClient control ........................................................................... 19

Internet Explorer ................................................................................. 19

. 20

Sample project ................................................................................... 20

Sm@rtServiceMonitor ........................................................................ 22

Principle of Operation ....................................................................................... 8

Installation and Startup ..................................................................................... 9

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Operation of the Application .......................................................................... 20

Additional Notes .............................................................................................. 24

Links & Literature ............................................................................................ 25

25

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1 Task

1 Task

Remote access is used to its full extent when you can use the same functions as if

you were standing right in front of the operator panel. Using existing hardware such

as your smartphone, tablet or standard notebook enables you to achieve the

greatest possible flexibility.

Apart from all the advantages remote access provides, you still need to be aware

of the hazards such an intervention may involve.

In most cases, the user remotely accessing the plant cannot see what is happening

in the plant at the moment of access. The intervention must not put the staff on site

or the plant at risk. To this end, it is important that you lock certain functions (e.g.,

manual control of a gripper) for the remote maintenance user. In addition, the staff

on site should be informed of an intervention and be able to stop it at any time if

necessary.

Moreover, it must be ensured that only authorized persons are provided with

access to the plant. Unfortunately, total network security cannot be guaranteed.

Therefore, it makes sense to inform the staff not only of the fact that a remote

maintenance user is accessing the operator panel, but also of who this is.

Figure 1-1

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4

2 Solution

2.1 Overview

2

2.1

Solution

Overview

The diagrammatic representation below shows the most important components of

the solution:

Figure 2-1

Diagrammatic representation

Tablet withtheWinCC

Sm@rtClientapp

SIMATIC WinCCRuntimeAdvanced

asa Sm@rtServer

VPN

Configuration

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***************************************************************

of third-party intervention, connect your Sm@rtClient, a tablet with the SIMATIC

WinCC Sm@rtClient app in the above figure, to the SIMATIC HMI operator panel

using VPN.

The "Sm@rtServiceMonitor" tool is used to check the Sm@rtClient connections to

the operator panel. The IP addresses of the devices accessing the operator panel

are stored in internal WinCC tags for further processing. This allows you to check

who is currently accessing the operator panel at any time and, if necessary,

terminate remote access.

Advantages

The solution presented here offers the following advantages:

 Flexibility through a variety of Sm@rtClient solutions

The Sm@rtClient app for Android and iOS enables you to access the

Sm@rtServer from mobile devices such as smartphones or tablets.

The Sm@rtClient Viewer enables you to access the Sm@rtServer from a

programmer or another standard PC.

The Sm@rtClient View WinCC control enables you to access the

Sm@rtServer via a WinCC Runtime Advanced station.

Internet Explorer enables you to access the Sm@rtServer from any PC.

The operator panel layout is represented by the Sm@rtClient app and the

Sm@rtClient Viewer and you can use, for example, keyboards

Up to four Sm@rtClients per WinCC Runtime Advanced station are possible

simultaneously (number depends on the device, see 5)

Operator actions are displayed on the device on site; i.e., an employee on site

can follow your operator steps

Wide range of possible applications (see scenarios in the "General information"

document)

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2 Solution

2.2 Hardware and software components

 Checking the incoming connections using "Sm@rtServiceMonitor"

Scope

This application does not include a description of

the basics of configuring with WinCC (TIA Portal)

setting up a VPN connection; information on this topic can be found in the

"VPN connection" document.

Increased security through a VPN connection

2.2

2.2.1

Hardware and software components

Validity

This application is valid for

 WinCC Runtime Advanced PC stations

Note

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Starting with TIA Portal V15, the "Sm@rtServiceMonitor" tool for SIMATIC

Comfort Panels was fully integrated into the "SIMATIC HMI Option+" tool. For

more information on SIMATIC HMI Option+, use the following link:

/cs/ww/en/view/109754400

Note

With TIA Portal V14 or higher, Sm@rtServer is also available for SIMATIC HMI

Basic Panels. The "Sm@rtServiceMonitor" tool can only be used with WinCC

Runtime Advanced.

2.2.2 Components used

The application was created with the following components:

Hardware components

Table 2-1

Component

PC station (general)

Smartphone

No.

1

1

Article number

Android or iOS

Note

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2 Solution

2.2 Hardware and software components

Software components and licenses

Table 2-2

Component

WinCC Comfort V14

SIMATIC WinCC

Sm@Client app

WinCC Sm@rt Server

for Runtime Advanced

No.

1

1

1

6AV2107-0CA00-0BB0

Article number

6AV2101-0AA04-0AA5

Only when using a

smartphone as a client

Note

Configuring and using the VPN connection requires more components. Details can

be found in the "VPN connection" document.

Sample files and projects

The following list contains all files and projects that are used in this example.

Table 2-3

Component

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Description

WinCC (TIA Portal) project for

WinCC Runtime Advanced

PC stations

WinCC (TIA Portal) library

"Sm@rtServiceMonitor" tool

for WinCC Runtime Advanced

109476153_Remote_Panels_SmartServer_DOKU_ This document

109476153_Remote_Panels_RTAdv_

109476153_Remote_Panels_SmartServer_

109476153_Remote_Panels_RTAdv_

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3 Principle of Operation

3.1 Sm@rtServer

3

3.1

Principle of Operation

Sm@rtServer

The WinCC Sm@rtServer option enables operator control and monitoring of

operator panels via the intranet/internet. The Sm@rtServer provides its user

*******************************************************@rtClient,for

example a standard PC, a smartphone or another SIMATIC HMI Panel. The

Sm@rtClient concept is not only used for operator control and monitoring when

performing service jobs, it can also be used for large, geographically distributed

machines and plants. The mobile end use option makes this solution also suitable

for commissioning as you can move around the entire plant, regardless of the

operator panel's place of installation.

3.2 Application example

The "Sm@rtServiceMonitor" tool is used to check the Sm@rtClient connections to

a WinCC Runtime Advanced PC station. The IP addresses and the number of

devices accessing the operator panel are stored in internal WinCC tags for further

processing (VncClient1, VncClient2, VncClient3, VncClient4 and

VncConnectionCount).

Sm@rtServiceMonitor

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SOAP web service

The SOAP (Simple Object Access Protocol) web service is used for writing the

tags. The operator panel provides this service via the integrated web server. It can

be used to access the HMI Runtime tags from external applications. Using the

SOAP service requires a web user with the appropriate permission on the operator

panel (see chapter 4.2.4 Operator panel settings).

Sample project

In the event of a value change of one of the tags, "VncClient1", "VncClient2",

"VncClient3" or "VncClient4", the "CheckConnections" script is called.

This script first checks what has changed compared to the previous cycle.

If a user is logged in to the operator panel on site and a new Sm@rtClient

connects, a message appears on the operator panel. This message is displayed for

a defined time and enables the operator on site to directly terminate the incoming

connection. (see chapter 5.2 Sample project). The remote operator cannot access

WinCC Runtime Advanced until this time has elapsed. In the sample project, the

default setting for this time is 10 seconds; however, you can change this setting

(see chapter 6 Additional Notes).

As long as (at least) one Sm@rtClient connection to the operator panel is active,

this is indicated by a flashing button. Clicking this button allows you to terminate

the connections at any time.

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4 Installation and Startup

4.1 Installing the software

4

4.1

Installation and Startup

Installing the software

To use this application example, at least the SIMATIC WinCC Comfort software

must be installed on your programmer.

4.2 Startup

The application example can be started up in different ways.

 First, establish a VPN connection between the WinCC Runtime Advanced PC

*******************************************************"VPN

connection" document.

Depending on whether you want to use the project contained in this entry or

include the functionality in your own project, follow the steps described in

chapter 4.2.1 Sample project or 4.2.2 Project library.

Then transfer, if not yet available, the Sm@rtServer license to the operator

panel as described in chapter 4.2.3 Transferring the license.

Make the necessary Sm@rtServer and web server settings as described in

chapter 4.2.4 Operator panel settings and then configure the tool following the

steps in chapter 4.2.5 Sm@rtServiceMonitor.

Depending on the Sm@rtClient you are using, follow the instructions in chapter

4.2.6 Sm@rtClient app, 4.2.7 Sm@rtClient application, 4.2.8 Sm@rtClient

control or 4.2.9 Internet Explorer.

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4.2.1 Sample project

Table 4-1

No.

1.

2.

3.

4.

Action

Depending on your operator panel, download the

"109476153_Remote_Panels_RTAdv_" sample project.

Unzip the project.

Use WinCC (TIA Portal) to open the project.

Go to the project view.

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4 Installation and Startup

4.2 Startup

No.

5.

Action

Open the device configuration and set the IP address and subnet mask of the

operator panel.

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6. If you are using a different SIMATIC IPC, right-click the device and select

"Change device / version".

Select the operator panel you are using.

7. Download the project to the device.

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4 Installation and Startup

4.2 Startup

4.2.2 Project library

Table 4-2

No.

1.

2.

3.

4.

Unzip the folder.

Open the project into which you want to integrate the functionality and go to the

project view.

Open the Runtime settings of the operator panel and in Services, select "Start

Sm@rtServer" and "Web service SOAP".

Action

Download the "109476153_Remote_Panels_SmartServer_" library.

5.

6.

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Open the "Libraries" tab on the right-hand side of TIA Portal.

Click the icon to open a global library and open the library of the application

example.

Then open the "RuntimeAdvanced" folder.

7.

8.

9.

10.

11.

12.

13.

Use drag and drop to move the "Task_Change_User" task to the task scheduler.

Use drag and drop to move the "Tags_SmartClient" tag table to the "HMI tags"

folder.

Use drag and drop to move the "Screen_User_Access" screen to the "Screens"

folder.

Drag the "Connected_Clients" faceplate to a screen.

Use drag and drop to move the "VBScript_SmartClient" VB scripts to the "Scripts

> VB scripts" folder.

Use drag and drop to move the "Template_Objects" objects to your template.

Transfer the project to your operator panel.

4.2.3 Transferring the license

On the WinCC Runtime Advanced PC station, open the Automation License

Manager and use drag and drop to move the "Sm@rtServer for WinCC Runtime

Advanced" license from the license data medium to the PC.

Note

With TIA Portal V14 SP1, the Sm@rtServer in conjunction with WinCC Runtime

Advanced no longer requires a license.

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4 Installation and Startup

4.2 Startup

4.2.4 Operator panel settings

Table 4-3

No.

1.

Action

WinCC Runtime Advanced:

Open the PC's Control Panel and select "WinCC Runtime Advanced Internet".

2. Go to the "Remote" tab.

Check "Start automatically after booting" if you want the Sm@rtServer to start

with the operator panel and not later with Runtime. Check "Close with Runtime" if

you want the Sm@rtServer to close with Runtime.

Click the "Change settings" button.

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3.

In Password 1 and Password 2, enter secure passwords for access of the

Sm@rtClients and check the "View only" check box if you want a Sm@rtClient to

only monitor the operator panel with this password.

If you are using an operator panel with a version lower than V13, always change

the default passwords.

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4 Installation and Startup

4.2 Startup

No.

4.

Action

If necessary, make other settings such as the ports. More information on the

settings can be found in the manual: "WinCC Advanced > Visualize processes >

Options > WinCC Sm@rtServer > Basics > Settings for Sm@rt options >

Configurations on the HMI device > 'Sm@rtServer Dialog: Current User

Properties'".

Use the "Apply" button to confirm the changes.

Go to the "Web Server" tab.

For "Close with runtime", make the same settings as for the Sm@rtServer (Step

3).

Click the "User Administration" button.

5.

6.

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7.

Create a new user, "SoapUser", and assign a password to this user. Click the

"Apply" button.

8.

Go to the "Authorizations" tab and enable the "SoapUser" authorization for this

user.

9.

10.

Close the open dialogs.

Open the "Transfer" settings.

Remote Access to Runtime Advanced - Sm@rtServer

Entry ID: 109476153, V1.3, 12/2018

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4 Installation and Startup

4.2 Startup

4.2.5 Sm@rtServiceMonitor

Table 4-4

No.

1.

2.

Action

Download the "Sm@rtServiceMonitor for WinCC Runtime Advanced" tool and

unzip the zip folder.

Start the "" tool.

3. In the file browser, select the "" file.

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4. Enter the password of the "SoapUser" user and press Enter to confirm. Repeat

this step.

Remote Access to Runtime Advanced - Sm@rtServer

Entry ID: 109476153, V1.3, 12/2018

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4 Installation and Startup

4.2 Startup

No.

5.

Action

Close the "SetPasswordTool" by pressing any button.

To use the tool on a WinCC Runtime Advanced PC, copy the files to the Runtime

PC and manually start the "" or add a shortcut to this file

to the PC's Startup folder.

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4 Installation and Startup

4.2 Startup

4.2.6 Sm@rtClient app

Table 4-5

No.

1.

Action

Download the "SIMATIC WinCC Sm@rtClient" app to your smartphone or tablet

and install it. You can find the app in

3 (iOS), 4 (Android) or using the following

QR code.

2.

Start the NCP VPN Client app and establish a connection to the automation cell.

Detailed information on this topic can be found in the "VPN connection"

document.

Start the SIMATIC WinCC Sm@rtClient app and either manually add a new

connection or use automatic Sm@rtServer detection to search for the desired

SIMATIC HMI operator panel.

3.

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4.

Password protect both the device and the app to prevent unauthorized persons

**************************************,donotsavethepasswordalong

with the connection settings, but enter it manually when prompted.

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4 Installation and Startup

4.2 Startup

4.2.7 Sm@rtClient application

If WinCC Runtime Advanced is installed on the PC, the Sm@rtClient application is

also installed. Otherwise, you can copy it from the "SupportSmartClient" folder of

the WinCC product DVD or from another PC from the

"...SiemensAutomationWinCC RT Advanced" folder.

Table 4-6

No.

1.

Action

Start the SOFTNET Security Client and establish a connection to the automation

cell.

Detailed information on this topic can be found in the "VPN connection"

document.

Select "Start > All Programs > Siemens Automation > Runtime Systems >

WinCC Runtime Advanced > Sm@rtClient" to start the Sm@rtClient Viewer.

2.

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3.

Enter the Sm@rtServer's IP address and, if necessary, change the settings in

"Options".

Click the "Connect" button.

4. Enter a Sm@rtClient password and click "OK".

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4 Installation and Startup

4.2 Startup

You can save the connection settings and therefore automatically save the

Sm@rtClient application without user input.

Table 4-7

No.

1.

2.

Action

When the connection has been established, right-click the title bar of the

Sm@rtClient application.

Select "Save connection ".

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Select a storage location and a file name and click "Save".

The following warning appears:

3.

4.

Confirm the message with "Yes" only if you can ensure that no unauthorized

person can access this file.

5. Using command prompt or a batch file, you can then open the Sm@rtClient

application with this configuration as a parameter.

Example:

" –config "

Remote Access to Runtime Advanced - Sm@rtServer

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4 Installation and Startup

4.2 Startup

4.2.8 Sm@rtClient control

Table 4-8

No.

1.

2.

3.

Action

Open the WinCC (TIA Portal) project with the operator panel from which you

want to access the Sm@rtServer.

Insert the "Sm@rtClient view" control into a screen.

In "Properties > General", enter the IP address or device name, port and, if

necessary, other settings.

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4. In "Properties > Scaling", you can set whether the display will be scaled when

using, for example, operator panels with different display sizes.

4.2.9 Internet Explorer

Table 4-9

No.

1.

2.

Action

Download Java Runtime from and install it.

Open Internet Explorer. In the address bar, enter "IP address:port". Enter

the Sm@rtServer password and click "OK".

Note

More information on the Java security settings can be found here:

/WW/view/en/101977511

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5 Operation of the Application

5.1 Overview

5

5.1

Operation of the Application

Overview

Figure 5-1

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5.2 Sample project

Figure 5-2

1

4

2

3

The items included in the screen are part of the "Template_Topic_001" template.

Field 1, "New connected client:", displays the IP address of the Sm@rtClient last

******************************************************@rtClientsso

that the operating staff on site can immediately decide whether unauthorized users

are accessing the plant.

Button 2 flashes blue/yellow while one or more Sm@rtClients are accessing the

*******************************************@rtClientisconnected.

Clicking the button disconnects all connected Sm@rtClients.

Button 3 allows you to log in a user. The sample project contains the following

users:

Remote Access to Runtime Advanced - Sm@rtServer

Entry ID: 109476153, V1.3, 12/2018

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5 Operation of the Application

5.2 Sample project

Table 5-1

User name

User

Administrator

user

admin

Password

Field 4 displays the user name of the logged in user.

Logging in a user is necessary for the following function.

Figure 5-3

1

2

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3

If a user has logged in to the operator panel and a Sm@rtClient connects to the

Sm@rtServer, this user interface appears.

A ten-second time window starts, in which the user can decide whether the

connection may be established. An I/O field (1) displays the remaining time.

The time can be set in the WinCC project. For details, see the Additional Notes

chapter.

The "Cancel" (2) button allows you to terminate the connection. Clicking the button

disconnects all connected Sm@rtClients.

The I/O field (3) displays the IP address of the newly connected client so that the

operator on site can decide whether this client gains access.

To allow the connection and to be able to access the operator panel, wait until the

time expires. Then the previous screen is activated and the locally logged in user is

logged out.

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5 Operation of the Application

5.3 Sm@rtServiceMonitor

Figure 5-4

1

2

This screen displays the IP addresses and the number of currently connected

Sm@rtClients (1).

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TodisconnecttheconnectedSm@rtClients,*******************************

Sm@rtServer does not start correctly, you can use the button (2) to start it

manually.

5.3 Sm@rtServiceMonitor

If you are using the tool on a PC, you can copy a shortcut to the tool to the PC's

Startup folder.

As can be seen in the screenshot below, the icon bordered in red in the Comfort

Panel's/PC's taskbar indicates whether the tool has been started.

Figure 5-5

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5 Operation of the Application

5.3 Sm@rtServiceMonitor

Double-clicking the icon opens the diagnostic window. It allows you to check

whether the "Sm@rtServiceMonitor" tool works correctly.

Figure 5-6

2

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3

4

1

If the "Auto Scroll" check box (1) is checked, the most recent messages are

automatically displayed. However, you can also use the scroll bar (2) to search for

old entries.

The "Hide" (3) button closes the diagnostic window.

The "Close" (4) button exits the tool.

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6 Additional Notes

6 Additional Notes

The time until the remote maintenance user gains access to the operator panel can

be set in the WinCC (TIA Portal) project.

To do this, open the "Screen_User_Access" screen. Open the "Properties >

Events" of the screen. Change the cycle of the "SimulateTag" system function with

the "LogoutLocalUser" tag. The value corresponds to a multiple of 200 ms, i.e., for

example, 50 for 10 seconds.

Figure 6-1

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Open the "Tags_SmartClient" tag table. For the "Logout_Time" tag, set the desired

time in seconds as the start value.

Figure 6-2

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Entry ID: 109476153, V1.3, 12/2018

24

7 Links & Literature

7 Links & Literature

Table 7-1

1

2

3

4

5

6

Topic

Siemens Industry Online Support

Download page of the entry

/cs/ww/en/view/109476153

SIMATIC WinCC Sm@rtClient for iOS

/gb/app/simatic-wincc-sm-rtclient/id874209707

SIMATIC WinCC Sm@rtClient for Android

/store/apps/details?id=lient&hl=en

WinCC Advanced manual, Performance features Comfort Panel chapter

/cs/ww/en/view/109091876/56146218635

Application example: SIMATIC HMI Option+

/cs/ww/en/view/109754400

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8 History

Table 8-1

Version

V1.0

V1.1

V1.2

V1.3

Date

05/2015

08/2015

12/2016

12/2018

First version

New for WinCC Runtime Advanced, description extended

TIA Portal V14 update

Description reduced to WinCC Runtime Advanced; starting

with TIA Portal V15, Sm@rtServiceMonitor for Comfort

Panels integrated into SIMATIC HMI Option+

Modifications

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Entry ID: 109476153, V1.3, 12/2018

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