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视听说III 原文和答案 Unit6

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2024年2月21日发(作者:谬韵磬)

VLS B3 Unit 6

II. Basic Listening Practice

1. Script

M: Did you pick up the paper for me today? I really want to check the job vacancies.

W: I know, it’s over there. There’s not much happen though. I had a look already. Maybe you should

look on the Net instead.

Q: What is the man looking for?

2. Script

M: You don’t have enough experience or qualifications for this role. What makes you believe you

could handle the position?

W: I’m a fast learner and enjoy learning on the job. My natural skills lie in this area, and I’m confident

that I could handle the challenge. Given a chance, I would prove myself.

Q: What is the woman saying?

3. Script

M: Could you help me with my resume? Jane said you’re good with these things, and I really need

someone to edit it. It’s way too long.

W: Sure, no problem, give I to me. A good resume should be no more than one page, you know. And it

should list you experience in reverse chronological order. I can see we’ve got some work to do!

Q: Which of the following is true according to the conversation?

4. Script

M: Could you tell me why you would like to work for our company?

W: Well, it has a good reputation as an employer, and its products are quite popular in the marketplace.

I would feel proud to work for a company like this and to contribute a great deal to its success.

Q: Why does the woman apply for the job?

5. Script

W: Where do you see yourself in five years’ time?

M: I aim to have been promoted to senior manager at the very least. I’m very ambitious and want to

climb up the career ladder as fast as possible. I don’t want to feel miserable on the first rung in five

years’ time, watching everybody above me.

Q: What does the man want in fie years?

Keys: 1.C 2.D 3. A 4.C 5.B

III. Listening In

Task 1: Tips for job interviews

A: After listening to the career officer’s talk, I’ve now realizes the importance of getting prepared for

an interview.

1

B: Quite true. First of all, we should never be late for an interview. If you’re not punctual, they’ll

suspect that you’ll be late for work in future.

A: Before going to the interview, we had better pay attention to our dress. We must look professional

without overdoing it. Careless clothes will lead them into thinking that you’re likely to do your job

carelessly.

B: During the interview, it is important to look confident without being too pushy. It’s necessary to

maintain eye contact. This shows your interest in the conversation, and helps to maintain the

communication between you and the interviewer.

A: Many employers attach importance to the education you’ve received. We need to highlight those

courses especially valuable to the company.

B: Book knowledge is not enough. We must show them we have practical experience in the field. Tell

them about our internship, and emphasize the skills that are useful in the job we’re seeking.

A: How clever you are! These days many students want to tell the prospective employer that they have

a good command of English and have obtained a College English Test Band 4 Certificate.

B: They’re also eager to tell interviewer about their computer skills with PowerPoint, office automation,

and so on. Students from non-key universities especially need certificates to shoe they’ve acquired

those skills before they can hope to compete against students from prestigious universities.

A: Character is considered an important factor in contemporary society, where teamwork is a must.

B: But too many students are saying more or less the same thing. If everybody says, “I’m warm-hearted

and cooperative, get along well with my classmates, and have good team spirit,” the boss will soon

get fed up.

A: Perhaps we should let the work we’ve done shoe our character.

B: Right on. Participation is important. If you can show them you’re an important official of the

Student Union of the university or the department, or you’ve organized a singing competition and

won an award, obviously you’re a good team player.

Key:

1. T 2. F 3. T 4. T 5. F 6. T 7. T

Task 2 Are you ready for a phone interview

Script and key

Nowadays, many employers use telephone interviews to screen candidates in order to narrow the

pool of applicants who will be invited for in-person interviews. They are also used as a way to

minimize the expenses involved in interviewing out-of-town candidates.

While you're job-searching, it's important to be prepared for a phone interview on a moment's

notice. You never know when a recruiter might call. So, you'd better take a look at the following phone

interview tips.

Before the interview, you should get well-prepared. For example, you can compile a list of your

background and skills, your strengths and weaknesses, as well as a list of answers to typical phone

interview questions You need to keep your resume on the top of your desk or tape it to the wall near the

phone, so it's at your fingertips when you need to answer questions. Also, you should have a pen and

paper handy for note taking.

It's helpful to practice interviewing. You can rehearse answers to those typical questions you might

be asked. Have a friend or family member conduct a mock interview and tape record it, so you can see

how you sound over the phone. In this way, you'll be able to hear your "ums" and "uhs" and "OKs", and

you can practice reducing them from your conversational speech.

2

During the phone interview, try to smile. Smiling will project a positive image to the listener and

will change the tone of your voice. Over the phone, you must speak slowly, clearly and politely. You

should use the interviewer's title (Mr. or Ms. and their last name), and remember to only use a first

name if they ask you to. It is essential not to interrupt the interviewer. On your part, you should try to

give answers that are short and to the point.

Finally, remember your goal is to set up a face-to-face interview. After you thank the interviewer,

ask if it would be possible to meet in person.

Questions and key

1. Which of the following is NOT mentioned as a purpose of screening candidates on the phone?

B) To test candidates' psychological stability when thcy speak on the phone.

2. What can you infer from the speaker's recommendation of compiling a list of information about

yourself.

C) Without it, you may become disorganized while being interviewed

3. What does the speaker say about your resume?

C) Put it near the phone.

4. According to the speaker, why should you conduct a simulated interview?

A) To reduce unnecessary words in an interview.

5. Which of the following is suggested when you address the interviewer on the phone?

D) All of the above.

Task3: A Guide to a Successful Job Interview

Script and key

Your resume, or CV in British English, has one mission and one mission only: to get you a job

interview. Your resume is usually the first impression an employer has of you. And as “you never get a

second chance to make a first impression”, you‘d better get it right firs time. Here’re some suggestions

that may be of use in preparing a resume. First, use a design that demands attention. Employers don’t

have time to read through each of your job descriptions to know if you have the skills they need. The

design of your resume must do it for them. Your resume should be concise, well-organized and relevant.

It should emphasized the most important and relevant points about your experience, skills and

education.

Second, put important information first. List important information at the beginning of your job

descriptions. Put statements in your resume in order of importance and relevance to the job you want. A

powerful statement with exact numbers influences every statement that follows.

Third, target the job. You will have more success if you adjust your resume and cover letter for the

specific skills another job. In other words, you need to “re-package” yourself. In that way, an employer

will see immediately that you correspond to the job description. It is not dishonest to “re-package”

yourself. You are simply pressing yourself and your skills in the best light for a particular employer.

This will help you to get more interviews and allow you to apply for a wider range o jobs.

1. Why does the speaker say the resume is important?

2. Which of the following will NOT be regarded as a feature of good resume?

3. Where should you put the important information in your job descriptions according to the passage?

4. How many resumes would the speaker advise you to write if you applied for three jobs?

5. What is the passage mainly about?

Keys: 1.C 2.A 3.A 4.C 5.B

3

IV. Speaking Out

MODEL 1 Can you give me some tips about how to get a good job?

Susan: John, can you give me some tips about how to get a good job?

John: Did you go to the job fairs and meet with companies?

Susan: Yeah, I did. But they didn’t seem to be interested in women. I thought about suing then for

sexual discrimination.

John: I’m afraid it won’t be much help. Have you looked at the want ads in the newspaper?

Susan: I’ve been checking the want ads every day for a week, but I can’t find anything interesting that

I’m qualified for. And the few that I have seen are very low-paying.

John: Then try the Internet. You can use a search engine to find a job site related to your field.

Susan: Good thinking! Thanks! I think I’ll look for something in electronic engineering.

John: Hey, I just saw a job opening at a company called E-Tech. It could be just the sort of thing

you’re looking for.

Susan: Great, I’ll try my luck there.

John: Yeah, but if I remember, the deadline is this afternoon.

Susan: This afternoon? Oh no! I’d better get online quickly and see if I can submit my resume by

E-mail.

John: Wait, have you updated your resume? You’d better include your work experience from the IT

company last summer.

Susan: Don’t worry. It’s all set. Thanks, mate.

John: Any time, Sue.

MODEL2 Do you have any tips for a successful interview?

Script

Susan: John, do you have any tips for a successful interview?

John: Well, first of all, you need to dress professionally.

Susan: Oh, what about during the interview?

John: Ok, be sure to maintain good eye contact and answer all questions politely and directly. Don’t

look too shy, nor should you sound too aggressive.

Susan: I’m not sure what kind of questions they’ll ask.

John: They’ll probably want to know a little about your work experience. Many companies don’t want

a completely green hand. They don’t want to spend time and money on training.

Susan: Fortunately, I gained some experience at an IT company during the last summer holiday.

John: They may also want to know something about your character. You see, ability for teamwork is

usually valued.

Susan: What kind of questions should I ask them?

John: You should ask them about the job requirements and about the company.

Susan: Should I ask about salary and fringe benefits?

John: Better not. Not unless they bring it up. Just use the first interview to sell yourself.

Susan: You’re right. If they are interested in hiring me, there will be plenty of chances to talk about

money later.

John: Right. And the more interested they are, the more they’ll offer.

MODEL3 Our best bet is to recruit from the competition.

4

Script

Helen: Our company is starting from scratch, so we don’t have the expertise to compete.

Bill: Then our best bet is to recruit from the competition.

Helen: We need managers who know how to be strong, yet know how to give employees their

freedom.

Bill: That’s essential, especially in the computer industry. Often computer experts like to work on

their own.

Helen: We also don’t believe that a right management system will work wonders for our company.

Bill: Um…that philosophy will help you attract many worthwhile people.

Helen: I remember your friend David Miller is the CEO of a management recruitment agency. I hope

he’ll help us start a recruitment drive.

Bill: Certainly. And it’s a good time, too. A number of firms have been downsizing.

Helen: Good. So lots of capable people out there are interested in bigger and batter things. But can

David help us pin them down?

Bill: Sure, Helen! That’s why they call them headhunters.

Now Your Turn

SAMPLE DIALOG

A: Can you give me some advice on how to succeed in an interview?

B: Well, first of all, you need to pay attention to your appearance. You have to dress appropriately.

A: What do you mean by appropriately?

B: It’s often best to wear a suit. Some bosses don’t like to see a candidate on a dirty T-shirt and jeans.

A: I see. Careless clothes may be an indicator of careless attitude in work.

B: Right on. Also, many employers are unwilling to hire a young man with his hair dyed red or yellow.

A: Then, what about during the interview?

B: You should speak politely but firmly. If you look too shy, they may suspect you are not capable of

dealing with a challenging task.

A: I’m not sure what kind of questions they’ll ask.

B: They’ll probably want to know something about your work experience. Companies usually don’t

want an entirely new hand. They don’t want to spend time and money on training.

A: Fortunately, I gained some experience at a law of firm during the last summer holiday. I worked as

an intern to provide free legal advice for those who need it.

B: Oh. I see, this is what they called “legal assistance to the needy”. Also, a company may want to

know something about your character. You see, team players are often valued above all others.

A: What kind of questions should I ask them?

B: You should ask them about the job requirements and about the company.

A: I hear that many companies asked the candidates what salary they expect.

B: That’s true. You have to inquire about the possible salary level for a green hand in advance. If the

salary you expect is reasonable, this shows that you know the professions well and will have a good

impression on the interviewer.

A: Oh, I’ve learned so much from you. A thousand thanks.

V. Let’s Talk

5

Script

Voice-over:T-Mobile is a subsidiary of Deutsche Telecom, the giant German telephone company.

T-Mobile is their global mobile phone operation. Nine hundred people work at the

company's call centre in Greenock, which was set up only five years ago; 760 of them are

employed in handling customer calls and they are managed by 70 team managers and 10

operations managers. In a large-scale operation like this, the role of recruitment and training

is the responsibility of a dedicated on-site human resources department.

Woman: We have a training team, headed up by two leading advisers and supported by a number of

customer-facing advisers who've been moved into the role of training. The theory behind is,

these are the people who are doing the job, are in the best place to train that job to other

people.

[On-screen text: Helen Young, Human Resources Adviser]

Helen: Our recruitment is divided into two main sections. We have a CSA recruitment: Customer

Service Adviser, and we also have all the other recruitment. It's crucial to us that we get the

right people for the job, absolutely crucial, and we do whatever possible to ensure that people

have realistic expectations of the job before they, before they're made an offer.

Helen: In the initial stages they'd be given a telephone interview which would last somewhere in the

region of 15 minutes. Following that, they'd be invited to come on-site. They'd have a tour of

the centre. They then get, if you like, an opportunity to try us on for size. They get to see the

role, they get to see how it feels, feel the culture of the company and if they're still happy at

that stage and want to apply, then they need to do so formally. They would then complete an

application form and be brought on-site for a two-hour assessment. The assessment consists

of a role-play, which looks at their customer service ability and a competency interview. We

need people who have the ability to communicate well and deliver the customer service that

we want to deliver. We have a full age range of employees coming from various different

backgrounds: manufacturing, customer service straight through to school leavers.

Key

(1) 900 (2) customer calls (3) 70 (4) human resources (5) supported

(6) customer-facing (7) place (8) two (9) right people (10) realistic

VI. Further Listening and Speaking

Task 1: Tell me about yourself.

Script

M: Tell me a little about yourself.

W: I’m from Guilin City.

M: What brought you to the east coast?

W: I came to Qingdao to attend college. I’m impressed by this city’s dynamic economy. I’ve come to

love it so much that I’ve decided to stay and work here.

M: What work experience do you?

W: I worked as an intern for a small shipping company. And my primary responsibilities were to

maintain the company’s ties with the existing customers and try to find new cargo sources.

M: And what did that experience teach you?

W: I learned that communication skills are extremely important. The knowledge I acquired from

textbooks is indeed, but it is equally essential to be able to persuade a potential client t to trust you.

M: How would your former employer describe you?

6

W: He told me that my ability to find one customer after another was an asset to the company. He

thanked me for my loyalty. He also appreciated my team as shown in my cooperation with my

colleague.

M: You seem very mature for your age. And I see from your resume that you are very goal-oriented.

W: Thank you. I believe I’ve acquired many good qualities from my parents. They’re my role models.

However, I know I still have a lot to learn.

The woman went from Guilin City to the east coast city of Qingdao to attend college. She was

impressed by the latter’s dynamic economy. Now shi is being interviewed for a job. She says she once

worked as an intern for a small shipping company to maintain the company’s ties with the existing

customers and try to find new cargo sources. There she learned the importance of communication skills.

She has realized that book knowledge is indeed necessary, but it is equally essential to persuade

potential clients to trust her. Her former employer said her ability to find customers was an asset to the

company. He appreciated the loyalty and team spirit. The interviewer finds her mature for her age and

very goal-oriented. And she believes that she has acquired many good qualities form her parents, but

still has a lot to learn.

Task 2: A Work Qualification Test

Script

Murphy applies for an engineering position at an Irish firm based in Dublin. An American applied for

the same job. Quite by coincidence, the two amplifications, and were asked to take the same test by the

manager of the Human Resource Department. Upon completion of the test, both men missed only one

of the questions. The manager went to Murphy and said, “Thank you for your interest, but we’ve

decided to give the American the job.”

Bewildered by the manager’s decision, Murphy asked, “Why would you be doing that? We both got

nine questions correct. This being Ireland and me being Irish, I should get the job!”

The manger answered calmly, “We have made our decisions based on the correct answers, but on the

question you missed.”

Unconvinced and somewhat indignant, Murphy question, “And just how would one incorrect answer be

better than the other?”

The manager’s maser took him by surprise, “Simple, on QuestionNo.5, the American put down ‘I

don’t’ know’, and you put down ‘Neither do I’.”

Key: 1. F 2. T 3. T 4. F 5. T

Task3:

A guide to a successful job interview

There are times that you will be asked a hard question during a job interview. Don’t panic, they just

want to see how you handle a difficult situation. Being prepared is always the best policy. Here are

some samples of questions and some advice on how to handle them properly.

Why should we choose you? To this question, you can ask yourself why you applied, what makes

you suitable for this question, what the company can gain from hiring you, what you have to offer, how

you would handle this jib, etc.

Often they ask you to tell them about yourself. You can split your answer into two, the professional

and the personal level. Both are important, and how you move from one to the other depends on what

you have to say. You can give a brief summary of your life, professional and personal, with less

7

emphasis on the early past, and more emphasis on the present and the future.

When asked “What are your weakness?”, don’t say, “I don’t have any.” Everyone has weakness,

and it takes something positive like, “I haven’t had a lot of exposure on the on-site work, but I’m

looking forward to being more involved in dealing with customers directly and learning their needs.”

Another common question is: “What are your strengths?” You should customize your answer to

meet the position requirement. Keep in mind the things they asked for in the advertisement. Tell them

your strengths, but also show them how they how they would apply to this job. To show how your

strengths were valuable, use the “Why, where, when, how” to demonstrate and prove your strengths.

1. What is the passage mainly concerned with?

2. What does the speaker NOT mention as an answer to the question, “Why should we choose you?”?

3. What does the speaker say you should stress when introducing yourself?

4. What does the speaker advice you NOT to say when asked, “What are your weaknesses?”

5. What should you say when asked about your strong points?

Key: 1C 2.C3. B 4.A 5.D

Viewing and Speaking

Key:

1) selection

6) nervous

2) pressure

7) laugh

3) marketing

8) redundant

4) interview

9) difficult

5) business

10) sacking

8

2024年2月21日发(作者:谬韵磬)

VLS B3 Unit 6

II. Basic Listening Practice

1. Script

M: Did you pick up the paper for me today? I really want to check the job vacancies.

W: I know, it’s over there. There’s not much happen though. I had a look already. Maybe you should

look on the Net instead.

Q: What is the man looking for?

2. Script

M: You don’t have enough experience or qualifications for this role. What makes you believe you

could handle the position?

W: I’m a fast learner and enjoy learning on the job. My natural skills lie in this area, and I’m confident

that I could handle the challenge. Given a chance, I would prove myself.

Q: What is the woman saying?

3. Script

M: Could you help me with my resume? Jane said you’re good with these things, and I really need

someone to edit it. It’s way too long.

W: Sure, no problem, give I to me. A good resume should be no more than one page, you know. And it

should list you experience in reverse chronological order. I can see we’ve got some work to do!

Q: Which of the following is true according to the conversation?

4. Script

M: Could you tell me why you would like to work for our company?

W: Well, it has a good reputation as an employer, and its products are quite popular in the marketplace.

I would feel proud to work for a company like this and to contribute a great deal to its success.

Q: Why does the woman apply for the job?

5. Script

W: Where do you see yourself in five years’ time?

M: I aim to have been promoted to senior manager at the very least. I’m very ambitious and want to

climb up the career ladder as fast as possible. I don’t want to feel miserable on the first rung in five

years’ time, watching everybody above me.

Q: What does the man want in fie years?

Keys: 1.C 2.D 3. A 4.C 5.B

III. Listening In

Task 1: Tips for job interviews

A: After listening to the career officer’s talk, I’ve now realizes the importance of getting prepared for

an interview.

1

B: Quite true. First of all, we should never be late for an interview. If you’re not punctual, they’ll

suspect that you’ll be late for work in future.

A: Before going to the interview, we had better pay attention to our dress. We must look professional

without overdoing it. Careless clothes will lead them into thinking that you’re likely to do your job

carelessly.

B: During the interview, it is important to look confident without being too pushy. It’s necessary to

maintain eye contact. This shows your interest in the conversation, and helps to maintain the

communication between you and the interviewer.

A: Many employers attach importance to the education you’ve received. We need to highlight those

courses especially valuable to the company.

B: Book knowledge is not enough. We must show them we have practical experience in the field. Tell

them about our internship, and emphasize the skills that are useful in the job we’re seeking.

A: How clever you are! These days many students want to tell the prospective employer that they have

a good command of English and have obtained a College English Test Band 4 Certificate.

B: They’re also eager to tell interviewer about their computer skills with PowerPoint, office automation,

and so on. Students from non-key universities especially need certificates to shoe they’ve acquired

those skills before they can hope to compete against students from prestigious universities.

A: Character is considered an important factor in contemporary society, where teamwork is a must.

B: But too many students are saying more or less the same thing. If everybody says, “I’m warm-hearted

and cooperative, get along well with my classmates, and have good team spirit,” the boss will soon

get fed up.

A: Perhaps we should let the work we’ve done shoe our character.

B: Right on. Participation is important. If you can show them you’re an important official of the

Student Union of the university or the department, or you’ve organized a singing competition and

won an award, obviously you’re a good team player.

Key:

1. T 2. F 3. T 4. T 5. F 6. T 7. T

Task 2 Are you ready for a phone interview

Script and key

Nowadays, many employers use telephone interviews to screen candidates in order to narrow the

pool of applicants who will be invited for in-person interviews. They are also used as a way to

minimize the expenses involved in interviewing out-of-town candidates.

While you're job-searching, it's important to be prepared for a phone interview on a moment's

notice. You never know when a recruiter might call. So, you'd better take a look at the following phone

interview tips.

Before the interview, you should get well-prepared. For example, you can compile a list of your

background and skills, your strengths and weaknesses, as well as a list of answers to typical phone

interview questions You need to keep your resume on the top of your desk or tape it to the wall near the

phone, so it's at your fingertips when you need to answer questions. Also, you should have a pen and

paper handy for note taking.

It's helpful to practice interviewing. You can rehearse answers to those typical questions you might

be asked. Have a friend or family member conduct a mock interview and tape record it, so you can see

how you sound over the phone. In this way, you'll be able to hear your "ums" and "uhs" and "OKs", and

you can practice reducing them from your conversational speech.

2

During the phone interview, try to smile. Smiling will project a positive image to the listener and

will change the tone of your voice. Over the phone, you must speak slowly, clearly and politely. You

should use the interviewer's title (Mr. or Ms. and their last name), and remember to only use a first

name if they ask you to. It is essential not to interrupt the interviewer. On your part, you should try to

give answers that are short and to the point.

Finally, remember your goal is to set up a face-to-face interview. After you thank the interviewer,

ask if it would be possible to meet in person.

Questions and key

1. Which of the following is NOT mentioned as a purpose of screening candidates on the phone?

B) To test candidates' psychological stability when thcy speak on the phone.

2. What can you infer from the speaker's recommendation of compiling a list of information about

yourself.

C) Without it, you may become disorganized while being interviewed

3. What does the speaker say about your resume?

C) Put it near the phone.

4. According to the speaker, why should you conduct a simulated interview?

A) To reduce unnecessary words in an interview.

5. Which of the following is suggested when you address the interviewer on the phone?

D) All of the above.

Task3: A Guide to a Successful Job Interview

Script and key

Your resume, or CV in British English, has one mission and one mission only: to get you a job

interview. Your resume is usually the first impression an employer has of you. And as “you never get a

second chance to make a first impression”, you‘d better get it right firs time. Here’re some suggestions

that may be of use in preparing a resume. First, use a design that demands attention. Employers don’t

have time to read through each of your job descriptions to know if you have the skills they need. The

design of your resume must do it for them. Your resume should be concise, well-organized and relevant.

It should emphasized the most important and relevant points about your experience, skills and

education.

Second, put important information first. List important information at the beginning of your job

descriptions. Put statements in your resume in order of importance and relevance to the job you want. A

powerful statement with exact numbers influences every statement that follows.

Third, target the job. You will have more success if you adjust your resume and cover letter for the

specific skills another job. In other words, you need to “re-package” yourself. In that way, an employer

will see immediately that you correspond to the job description. It is not dishonest to “re-package”

yourself. You are simply pressing yourself and your skills in the best light for a particular employer.

This will help you to get more interviews and allow you to apply for a wider range o jobs.

1. Why does the speaker say the resume is important?

2. Which of the following will NOT be regarded as a feature of good resume?

3. Where should you put the important information in your job descriptions according to the passage?

4. How many resumes would the speaker advise you to write if you applied for three jobs?

5. What is the passage mainly about?

Keys: 1.C 2.A 3.A 4.C 5.B

3

IV. Speaking Out

MODEL 1 Can you give me some tips about how to get a good job?

Susan: John, can you give me some tips about how to get a good job?

John: Did you go to the job fairs and meet with companies?

Susan: Yeah, I did. But they didn’t seem to be interested in women. I thought about suing then for

sexual discrimination.

John: I’m afraid it won’t be much help. Have you looked at the want ads in the newspaper?

Susan: I’ve been checking the want ads every day for a week, but I can’t find anything interesting that

I’m qualified for. And the few that I have seen are very low-paying.

John: Then try the Internet. You can use a search engine to find a job site related to your field.

Susan: Good thinking! Thanks! I think I’ll look for something in electronic engineering.

John: Hey, I just saw a job opening at a company called E-Tech. It could be just the sort of thing

you’re looking for.

Susan: Great, I’ll try my luck there.

John: Yeah, but if I remember, the deadline is this afternoon.

Susan: This afternoon? Oh no! I’d better get online quickly and see if I can submit my resume by

E-mail.

John: Wait, have you updated your resume? You’d better include your work experience from the IT

company last summer.

Susan: Don’t worry. It’s all set. Thanks, mate.

John: Any time, Sue.

MODEL2 Do you have any tips for a successful interview?

Script

Susan: John, do you have any tips for a successful interview?

John: Well, first of all, you need to dress professionally.

Susan: Oh, what about during the interview?

John: Ok, be sure to maintain good eye contact and answer all questions politely and directly. Don’t

look too shy, nor should you sound too aggressive.

Susan: I’m not sure what kind of questions they’ll ask.

John: They’ll probably want to know a little about your work experience. Many companies don’t want

a completely green hand. They don’t want to spend time and money on training.

Susan: Fortunately, I gained some experience at an IT company during the last summer holiday.

John: They may also want to know something about your character. You see, ability for teamwork is

usually valued.

Susan: What kind of questions should I ask them?

John: You should ask them about the job requirements and about the company.

Susan: Should I ask about salary and fringe benefits?

John: Better not. Not unless they bring it up. Just use the first interview to sell yourself.

Susan: You’re right. If they are interested in hiring me, there will be plenty of chances to talk about

money later.

John: Right. And the more interested they are, the more they’ll offer.

MODEL3 Our best bet is to recruit from the competition.

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Script

Helen: Our company is starting from scratch, so we don’t have the expertise to compete.

Bill: Then our best bet is to recruit from the competition.

Helen: We need managers who know how to be strong, yet know how to give employees their

freedom.

Bill: That’s essential, especially in the computer industry. Often computer experts like to work on

their own.

Helen: We also don’t believe that a right management system will work wonders for our company.

Bill: Um…that philosophy will help you attract many worthwhile people.

Helen: I remember your friend David Miller is the CEO of a management recruitment agency. I hope

he’ll help us start a recruitment drive.

Bill: Certainly. And it’s a good time, too. A number of firms have been downsizing.

Helen: Good. So lots of capable people out there are interested in bigger and batter things. But can

David help us pin them down?

Bill: Sure, Helen! That’s why they call them headhunters.

Now Your Turn

SAMPLE DIALOG

A: Can you give me some advice on how to succeed in an interview?

B: Well, first of all, you need to pay attention to your appearance. You have to dress appropriately.

A: What do you mean by appropriately?

B: It’s often best to wear a suit. Some bosses don’t like to see a candidate on a dirty T-shirt and jeans.

A: I see. Careless clothes may be an indicator of careless attitude in work.

B: Right on. Also, many employers are unwilling to hire a young man with his hair dyed red or yellow.

A: Then, what about during the interview?

B: You should speak politely but firmly. If you look too shy, they may suspect you are not capable of

dealing with a challenging task.

A: I’m not sure what kind of questions they’ll ask.

B: They’ll probably want to know something about your work experience. Companies usually don’t

want an entirely new hand. They don’t want to spend time and money on training.

A: Fortunately, I gained some experience at a law of firm during the last summer holiday. I worked as

an intern to provide free legal advice for those who need it.

B: Oh. I see, this is what they called “legal assistance to the needy”. Also, a company may want to

know something about your character. You see, team players are often valued above all others.

A: What kind of questions should I ask them?

B: You should ask them about the job requirements and about the company.

A: I hear that many companies asked the candidates what salary they expect.

B: That’s true. You have to inquire about the possible salary level for a green hand in advance. If the

salary you expect is reasonable, this shows that you know the professions well and will have a good

impression on the interviewer.

A: Oh, I’ve learned so much from you. A thousand thanks.

V. Let’s Talk

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Script

Voice-over:T-Mobile is a subsidiary of Deutsche Telecom, the giant German telephone company.

T-Mobile is their global mobile phone operation. Nine hundred people work at the

company's call centre in Greenock, which was set up only five years ago; 760 of them are

employed in handling customer calls and they are managed by 70 team managers and 10

operations managers. In a large-scale operation like this, the role of recruitment and training

is the responsibility of a dedicated on-site human resources department.

Woman: We have a training team, headed up by two leading advisers and supported by a number of

customer-facing advisers who've been moved into the role of training. The theory behind is,

these are the people who are doing the job, are in the best place to train that job to other

people.

[On-screen text: Helen Young, Human Resources Adviser]

Helen: Our recruitment is divided into two main sections. We have a CSA recruitment: Customer

Service Adviser, and we also have all the other recruitment. It's crucial to us that we get the

right people for the job, absolutely crucial, and we do whatever possible to ensure that people

have realistic expectations of the job before they, before they're made an offer.

Helen: In the initial stages they'd be given a telephone interview which would last somewhere in the

region of 15 minutes. Following that, they'd be invited to come on-site. They'd have a tour of

the centre. They then get, if you like, an opportunity to try us on for size. They get to see the

role, they get to see how it feels, feel the culture of the company and if they're still happy at

that stage and want to apply, then they need to do so formally. They would then complete an

application form and be brought on-site for a two-hour assessment. The assessment consists

of a role-play, which looks at their customer service ability and a competency interview. We

need people who have the ability to communicate well and deliver the customer service that

we want to deliver. We have a full age range of employees coming from various different

backgrounds: manufacturing, customer service straight through to school leavers.

Key

(1) 900 (2) customer calls (3) 70 (4) human resources (5) supported

(6) customer-facing (7) place (8) two (9) right people (10) realistic

VI. Further Listening and Speaking

Task 1: Tell me about yourself.

Script

M: Tell me a little about yourself.

W: I’m from Guilin City.

M: What brought you to the east coast?

W: I came to Qingdao to attend college. I’m impressed by this city’s dynamic economy. I’ve come to

love it so much that I’ve decided to stay and work here.

M: What work experience do you?

W: I worked as an intern for a small shipping company. And my primary responsibilities were to

maintain the company’s ties with the existing customers and try to find new cargo sources.

M: And what did that experience teach you?

W: I learned that communication skills are extremely important. The knowledge I acquired from

textbooks is indeed, but it is equally essential to be able to persuade a potential client t to trust you.

M: How would your former employer describe you?

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W: He told me that my ability to find one customer after another was an asset to the company. He

thanked me for my loyalty. He also appreciated my team as shown in my cooperation with my

colleague.

M: You seem very mature for your age. And I see from your resume that you are very goal-oriented.

W: Thank you. I believe I’ve acquired many good qualities from my parents. They’re my role models.

However, I know I still have a lot to learn.

The woman went from Guilin City to the east coast city of Qingdao to attend college. She was

impressed by the latter’s dynamic economy. Now shi is being interviewed for a job. She says she once

worked as an intern for a small shipping company to maintain the company’s ties with the existing

customers and try to find new cargo sources. There she learned the importance of communication skills.

She has realized that book knowledge is indeed necessary, but it is equally essential to persuade

potential clients to trust her. Her former employer said her ability to find customers was an asset to the

company. He appreciated the loyalty and team spirit. The interviewer finds her mature for her age and

very goal-oriented. And she believes that she has acquired many good qualities form her parents, but

still has a lot to learn.

Task 2: A Work Qualification Test

Script

Murphy applies for an engineering position at an Irish firm based in Dublin. An American applied for

the same job. Quite by coincidence, the two amplifications, and were asked to take the same test by the

manager of the Human Resource Department. Upon completion of the test, both men missed only one

of the questions. The manager went to Murphy and said, “Thank you for your interest, but we’ve

decided to give the American the job.”

Bewildered by the manager’s decision, Murphy asked, “Why would you be doing that? We both got

nine questions correct. This being Ireland and me being Irish, I should get the job!”

The manger answered calmly, “We have made our decisions based on the correct answers, but on the

question you missed.”

Unconvinced and somewhat indignant, Murphy question, “And just how would one incorrect answer be

better than the other?”

The manager’s maser took him by surprise, “Simple, on QuestionNo.5, the American put down ‘I

don’t’ know’, and you put down ‘Neither do I’.”

Key: 1. F 2. T 3. T 4. F 5. T

Task3:

A guide to a successful job interview

There are times that you will be asked a hard question during a job interview. Don’t panic, they just

want to see how you handle a difficult situation. Being prepared is always the best policy. Here are

some samples of questions and some advice on how to handle them properly.

Why should we choose you? To this question, you can ask yourself why you applied, what makes

you suitable for this question, what the company can gain from hiring you, what you have to offer, how

you would handle this jib, etc.

Often they ask you to tell them about yourself. You can split your answer into two, the professional

and the personal level. Both are important, and how you move from one to the other depends on what

you have to say. You can give a brief summary of your life, professional and personal, with less

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emphasis on the early past, and more emphasis on the present and the future.

When asked “What are your weakness?”, don’t say, “I don’t have any.” Everyone has weakness,

and it takes something positive like, “I haven’t had a lot of exposure on the on-site work, but I’m

looking forward to being more involved in dealing with customers directly and learning their needs.”

Another common question is: “What are your strengths?” You should customize your answer to

meet the position requirement. Keep in mind the things they asked for in the advertisement. Tell them

your strengths, but also show them how they how they would apply to this job. To show how your

strengths were valuable, use the “Why, where, when, how” to demonstrate and prove your strengths.

1. What is the passage mainly concerned with?

2. What does the speaker NOT mention as an answer to the question, “Why should we choose you?”?

3. What does the speaker say you should stress when introducing yourself?

4. What does the speaker advice you NOT to say when asked, “What are your weaknesses?”

5. What should you say when asked about your strong points?

Key: 1C 2.C3. B 4.A 5.D

Viewing and Speaking

Key:

1) selection

6) nervous

2) pressure

7) laugh

3) marketing

8) redundant

4) interview

9) difficult

5) business

10) sacking

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