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华为交换机告警处理手册

IT圈 admin 31浏览 0评论

2024年5月5日发(作者:钭霁)

华为端局告警处理手册

目 录

1. MSC SERVER处理分册 ............................................................. 3

1.1 告警箱处于离线状态 ............................................................. 3

1.2、FE端口故障 .................................................................... 3

1.3、WCKI时钟参考源丢失 ............................................................ 4

1.4、控制框与业务框通信失败 ........................................................ 5

1.5、BAM到主机通讯失败 ............................................................. 7

1.6、BAM到主机连接中断 ............................................................. 8

1.7、与NTP服务器断连 ............................................................... 9

1.8、Q922链路故障 ................................................................. 10

1.9、TCP链路故障 .................................................................. 11

1.10、CPU过载 ..................................................................... 12

1.11、单板网口协商失败 ............................................................ 14

1.13、许可证文件即将失效 .......................................................... 15

1.14、计费中心长时间未取话单 ...................................................... 16

1.15、心跳中断 .................................................................... 17

1.16、双机倒换 .................................................................... 18

1.17、私网中断 .................................................................... 19

1.18、IP资源失效 .................................................................. 21

1.19、备份连接失败 ................................................................ 22

1.20、单板故障 .................................................................... 23

1.21、许可证即将过期告警 .......................................................... 24

1.22、许可证已经过期告警 .......................................................... 25

1.23、电源输出开关关闭 ............................................................ 26

1.24、H.248 SCTP链路故障 .......................................................... 27

1.25、MGW退出服务 ................................................................. 29

1.26、MTP目的信令点不可达 ......................................................... 30

1.27、MTP路由传输禁止 ............................................................. 32

11.28、MTP链路故障 ................................................................ 33

1.29、MTP缓冲区拥塞 ............................................................... 35

1.30、M2UA链路故障 ................................................................ 37

1.31、SCCP目的信令点禁止 .......................................................... 38

1.32、SCCP子系统禁止 .............................................................. 40

N => 联系对端局点确认其子系统是否恢复。 ............................................ 42

2. MGW处理分册 .................................................................... 42

2.1 FE级联网口故障 ................................................................ 42

华为端局告警处理手册

2.2 风扇框通讯故障 ................................................................ 43

2.3 NET单板时钟检测异常 .......................................................... 46

2.4 NET单板时钟失锁 .............................................................. 49

2.5 GE级联光口故障 ................................................................ 51

2.6 NET单板时钟失锁 .............................................................. 53

2.7 NET单板时钟配线故障 .......................................................... 54

2.8 级联光口故障 ................................................................. 56

2.9 GE通道光模块故障 ............................................................. 58

2.10 TDM通道光模块故障 ........................................................... 61

3.11 BLU时钟检测异常 ............................................................. 63

2.12 信令链路故障告警 ............................................................ 65

2.13 SPF扣板链路故障 ............................................................. 67

2.14 L2UA链路组故障 .............................................................. 70

2.15 L2UA链路故障 ................................................................ 71

2.16 单板软件异常告警 ............................................................ 73

2.17 SIWF故障告警 ................................................................ 75

2.18 控制平面拥塞 ................................................................. 77

2.19 单板故障 ..................................................................... 78

2.20 告警箱断链 .................................................................. 81

2.21 单板上存在故障的半永久 ....................................................... 82

2.22 参考源丢失 ................................................................... 84

2.23 虚拟媒体网关迁移出业务态 ..................................................... 85

7/4/2013

华为机密,未经许可不得扩散 第2页, 共88页

2024年5月5日发(作者:钭霁)

华为端局告警处理手册

目 录

1. MSC SERVER处理分册 ............................................................. 3

1.1 告警箱处于离线状态 ............................................................. 3

1.2、FE端口故障 .................................................................... 3

1.3、WCKI时钟参考源丢失 ............................................................ 4

1.4、控制框与业务框通信失败 ........................................................ 5

1.5、BAM到主机通讯失败 ............................................................. 7

1.6、BAM到主机连接中断 ............................................................. 8

1.7、与NTP服务器断连 ............................................................... 9

1.8、Q922链路故障 ................................................................. 10

1.9、TCP链路故障 .................................................................. 11

1.10、CPU过载 ..................................................................... 12

1.11、单板网口协商失败 ............................................................ 14

1.13、许可证文件即将失效 .......................................................... 15

1.14、计费中心长时间未取话单 ...................................................... 16

1.15、心跳中断 .................................................................... 17

1.16、双机倒换 .................................................................... 18

1.17、私网中断 .................................................................... 19

1.18、IP资源失效 .................................................................. 21

1.19、备份连接失败 ................................................................ 22

1.20、单板故障 .................................................................... 23

1.21、许可证即将过期告警 .......................................................... 24

1.22、许可证已经过期告警 .......................................................... 25

1.23、电源输出开关关闭 ............................................................ 26

1.24、H.248 SCTP链路故障 .......................................................... 27

1.25、MGW退出服务 ................................................................. 29

1.26、MTP目的信令点不可达 ......................................................... 30

1.27、MTP路由传输禁止 ............................................................. 32

11.28、MTP链路故障 ................................................................ 33

1.29、MTP缓冲区拥塞 ............................................................... 35

1.30、M2UA链路故障 ................................................................ 37

1.31、SCCP目的信令点禁止 .......................................................... 38

1.32、SCCP子系统禁止 .............................................................. 40

N => 联系对端局点确认其子系统是否恢复。 ............................................ 42

2. MGW处理分册 .................................................................... 42

2.1 FE级联网口故障 ................................................................ 42

华为端局告警处理手册

2.2 风扇框通讯故障 ................................................................ 43

2.3 NET单板时钟检测异常 .......................................................... 46

2.4 NET单板时钟失锁 .............................................................. 49

2.5 GE级联光口故障 ................................................................ 51

2.6 NET单板时钟失锁 .............................................................. 53

2.7 NET单板时钟配线故障 .......................................................... 54

2.8 级联光口故障 ................................................................. 56

2.9 GE通道光模块故障 ............................................................. 58

2.10 TDM通道光模块故障 ........................................................... 61

3.11 BLU时钟检测异常 ............................................................. 63

2.12 信令链路故障告警 ............................................................ 65

2.13 SPF扣板链路故障 ............................................................. 67

2.14 L2UA链路组故障 .............................................................. 70

2.15 L2UA链路故障 ................................................................ 71

2.16 单板软件异常告警 ............................................................ 73

2.17 SIWF故障告警 ................................................................ 75

2.18 控制平面拥塞 ................................................................. 77

2.19 单板故障 ..................................................................... 78

2.20 告警箱断链 .................................................................. 81

2.21 单板上存在故障的半永久 ....................................................... 82

2.22 参考源丢失 ................................................................... 84

2.23 虚拟媒体网关迁移出业务态 ..................................................... 85

7/4/2013

华为机密,未经许可不得扩散 第2页, 共88页

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