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Microsoft OCS 2007 & ShoreTel Integration

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2024年9月23日发(作者:瞿初雪)

Application Note

ST-10063

March 24, 2009

Microsoft OCS Requirements for ShoreWare Call Manager Instant Messaging Feature

Product: ShoreWare Call Manager, ShoreTel 8.1 and 9

Overview

ShoreWare

®

Call Manager in ShoreTel 8 and above offers the

ability to interface with third party Instant Messaging (IM)

servers compliant with the SIP/SIMPLE protocols. ShoreWare

Call Manager supports the Microsoft Office Communication

Server 2007 (OCS) and the Live Communications Server

2005 (LCS) in ShoreTel 8 and 8.1. It only supports Microsoft

OCS 2007 and ShoreTel Converged Conferencing 7.1 in

ShoreTel 9.

This document describes the license and configuration

required on the OCS side to allow Call Manager to use

Instant Messaging and IM presence. The ShoreTel

®

system

and Call Manager configuration for IM is addressed in the

ShoreTel 8 Administration Guide.

This document does not describe how to integrate the

ShoreTel system with the Microsoft OCS for remote call

control or unified messaging. It does not describe how to

set-up OCS by itself. Please refer to Microsoft documentation

to learn how to perform the basic set-up.

Instant Messaging and PC presence are available in the

following ShoreWare Call Manager applications:

2024年9月23日发(作者:瞿初雪)

Application Note

ST-10063

March 24, 2009

Microsoft OCS Requirements for ShoreWare Call Manager Instant Messaging Feature

Product: ShoreWare Call Manager, ShoreTel 8.1 and 9

Overview

ShoreWare

®

Call Manager in ShoreTel 8 and above offers the

ability to interface with third party Instant Messaging (IM)

servers compliant with the SIP/SIMPLE protocols. ShoreWare

Call Manager supports the Microsoft Office Communication

Server 2007 (OCS) and the Live Communications Server

2005 (LCS) in ShoreTel 8 and 8.1. It only supports Microsoft

OCS 2007 and ShoreTel Converged Conferencing 7.1 in

ShoreTel 9.

This document describes the license and configuration

required on the OCS side to allow Call Manager to use

Instant Messaging and IM presence. The ShoreTel

®

system

and Call Manager configuration for IM is addressed in the

ShoreTel 8 Administration Guide.

This document does not describe how to integrate the

ShoreTel system with the Microsoft OCS for remote call

control or unified messaging. It does not describe how to

set-up OCS by itself. Please refer to Microsoft documentation

to learn how to perform the basic set-up.

Instant Messaging and PC presence are available in the

following ShoreWare Call Manager applications:

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